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Microsoft Teams lets users have three different types of roles and permissions. In this post, we will check out the user permissions or limitations of all the roles so that you can appoint someone for doing a job. Here is everything you might want to know about user permissions and capabilities in Microsoft Teams. We will also see how to change permission for a team.

There are three types of roles, and they are-




Owner permissions or capabilities in Microsoft Teams

An owner is the administrator of a team, and one team can have more than one owner. Owner account holders have the maximum features and permissions. To be specific, the following permissions and capabilities are included in an owner account.

Create a team and channel

Participate in private chat and channel conversation

Install and uninstall apps, bots, and connectors

Share files with some people in a conversation

Share the chat file with others

Add and remove any Member and Guest

Invite others and can be invited by other people

Remove and edit messages

Check out the organization chart

Change team permission

Create a new tab

Handle all the mentioned (@name)

It can use emoji, GIF, etc.

Archive team and restore that whenever possible

Member permissions and capabilities in Microsoft Teams

A member has fewer options than an owner, but he/she can do almost all the essential tasks in a team. The member account is suitable for them who are in your project but not in the admin position.

Create a team and channel

Participate in private chat and channel conversation

Share all channel files and chat files

Install apps, tabs, bots, etc.

Find and join public teams

View organization chart

Guest permissions and capabilities in Microsoft Teams

Guest account holders have minimal options, and it is suitable for them, who are not appointed in your organization, but you want to chat with a person. For example, he/she can be your business client, vendor, or any other outsider.

Create a channel but not the team

Can participate in a private chat and channel conversation

Share a channel file

You can invite them via work or school account for Office 365

Delete and edit a message

Now, if you have created a team and you want to manage permissions for other people (Members and Guests), the following section will help you.

Microsoft Teams – Available permissions for Members and Guests

An admin or owner can manage these permissions for Members and Guests-

Allow members to create and update channels

Allow members to create private channels

Allow members to delete and restore channels

Allow members to add and remove apps

Allow members to upload custom apps

Allow members to create, update, and remove tabs

Allow members to create, update, and remove connectors

Give members the options to delete their messages

Give members the option to edit their messages

Allow guests to create and update channels

Allow guess to delete channels

In other words, even if the member account holders have those capabilities, you can prevent them from using it in your team.

How to change Permissions in Microsoft Teams

To change or manage Roles, Permissions & Capabilities in Microsoft Teams, follow these steps-

Open Manage team window

Go to the Settings tab

Expand Member permissions and Guest permissions

Add or remove the tick from checkboxes

Following that, go to the Settings tab and expand the Member permissions and Guest permissions panels. Here you can find all the options mentioned above.

Now you need to add or remove the tick from the checkboxes to allow or block permission.

These settings are team-based. That means you can set different permissions for different teams.

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Fix Microsoft Teams Crashes Or Freezes During Meetings

Microsoft Teams, a collaborative workspace, is a business communication platform within Microsoft 365. It has recently become an important tool by enabling smooth workplace conversations and document sharing remotely.

Being a handy tool, Microsoft Teams may sometimes run into issues preventing users from availing of the platform benefits. One of the common issues faced by users is when Microsoft Teams randomly crashes or freezes. In this guide, we provide you with quick fixes for the same.

Microsoft Teams crashing or freezing during meetings

Here are a few methods to resolve Teams crash or freeze issues.:

Identify Teams service status

Clear Teams cache

Clear Windows credentials

Try accessing Teams from other devices/applications

Repair, Reset or Reinstall Microsoft Teams

Let us look at each of these methods in more detail.

Microsoft Teams keeps hanging up, crashing or stopping 1] Identify Teams service status

If Microsoft services are down for maintenance, your application may freeze, crash, or refuse to open. In such cases, you may check the service status in the admin panel of your Office 365 account.

Start Office 365 admin center.

Check Service Health. You will see the service status and measures that are taken to solve the issue.

Please note that to check the service status, you will require admin access. In case you do not have access, you will have to contact the admin.

To be updated with all service status, you can also follow Microsoft Office 365 Status handle on Twitter.

Service-related issues will be solved automatically in a few hours or a day.

2] Clear Teams cache

The freeze and crash issues can also be resolved by clearing Microsoft Teams cache.

Shut Down Microsoft Teams.

Launch Task Manager and check the Teams related services running in the task manager. End all services and processes.

Press Windows + R to open the Run window.

Type %appdata% and press Enter.

Go to C:UsersUserNameAppDataRoamingMicrosoftTeams.

Delete only the files within the following folders: tmp folder, blob_storage, cache, GPUcache, databases, and local storage.

In the IndexedDB folder, only delete the .db file.

Close Microsoft Teams and then restart your computer.

3] Clear Windows credentials

Clearing the Teams’ account details from the credential manager may also fix the crash or freeze issue.

Check that your Microsoft Teams app is closed.

Press Windows + R to open the Run window.

Go to User Accounts in the Control Panel.

Go to Credential Manager.

Select the Windows Credentials

Expand the Microsoft Office Teams section and select Remove.

Close the Control Panel and restart Microsoft Teams.

Check if the crash issue is resolved.

Read: Microsoft Teams not opening or launching on PC

4] Try accessing Teams from other devices/applications

If the Teams desktop application is not working, then try accessing it from other devices.

Web app

Go to Microsoft Teams web app.

Login with your account credentials.

Please note that the web app is similar to the desktop app, and you will receive almost the same functionality.

Mobile app

You can also install the Teams app from the App Store for iOS and the PlayStore for Android.

In case your work is not dependent on the desktop app, use the mobile app till the issue is resolved.

Fix: Outlook connectivity issues on Windows 11

5] Repair, Reset or Reinstall Microsoft Teams

If that does not help, you may Uninstall it and then reinstall Microsoft Teams.

Windows 10: A similar process has to be followed.

To fresh install the Teams application to resolve the issue.

Go to the Settings app and check Apps.

Check the Apps and features tab.

Restart the PC once the uninstallation is complete.

Download and install the latest version of Microsoft Teams from the official site.

After installation, login into your account with your credentials.

We hope that the above-mentioned methods will help you to fix the Teams crash and freeze issue. Sometimes, it may also be possible that the problem may not be with Microsoft Teams but with the OS. There may be issues with the system resources, or the OS may have the stability that requires you to troubleshoot.

Being a productivity application, Teams needs to be running for users all the time. Let us know your feedback.

Related post: Fix Microsoft Teams high memory and CPU usage issue.

How To Fix Microsoft Teams ‘Status Unknown’ Issue

No tool available online is without its own issues and Microsoft Teams is no exception. The collaboration tool has garnered a lot of audience amid the COVID-19 pandemic and with such extensive usage, comes some issues that could hamper your daily work routine. Today, we’re looking at one such issue inside Microsoft Teams and providing a way to fix it yourself.

What’s the ‘Status Unknown’ issue inside Microsoft Teams

The issue revolves around the presence status inside a user’s profile which indicates the member’s current availability and status to other members of the group or organization. Ideally, anyone in your organization will be able to see whether you’re online or not, in real-time.

Related: How to download and set up Microsoft Teams for free

A large number of users are now reporting that the Teams app now shows other users in an organization as ‘Status unknown’, even when those users are logged in and online. The problem persists even when users are actively engaged in a conversation.

Wonderful, another @MicrosoftTeams failure, as if it wasn’t shitty enough already… no status messages for any team member. 😡😡😡

— Eduardo Reyes (@EduardoReyesT) May 5, 2023

Although users receive messages and calls in all presence states (barring Do not Disturb), the fact that their availability is unknown to others, meaning you cannot know for sure whether they’re online for work, unless you’re conversing with them. The problem appears to have originated in large numbers earlier last month and currently remains unsolved as is evident from this Teams UserVoice.

Related: How to get Microsoft Teams background

How can you fix it

At the moment, the only way to fix the ‘Status Unknown’ issue on Microsoft Teams is to change the Coexistence mode for your organization from ‘Islands’ to ‘Teams only’.

Note: In order to change this setting, you need to be the administrator for your organization on Microsoft Teams. In case, you’re not a Teams admin, you can request the admin to make the following changes to the organization to get user presence to work.

Related: How to pop out a chat on Microsoft Teams

You can do so by following the steps below:

Step 1: Open Microsoft Teams admin center on your browser and sign in to your account.

Step 3: Inside the Teams upgrade page, open the drop-down menu adjacent to ‘Coexistence mode’ and select the ‘Teams only’ option.

Once you select this option, all users in your organization will be restricted to use only Teams for communication and collaboration.

Related: How to mute all in Microsoft Teams

What else can you do

In case your organization doesn’t favor switching to ‘Teams only’ mode, your only option is to wait for Microsoft to fix the issue. In response to a tweet, the company confirmed that the ‘Status Unknown’ issue is a “known problem” and its development team is currently working towards a fix.

Hi Mike, thanks for reaching out. This is a known problem and the development team is working on a fix.

We appreciate your patience.

— Microsoft Teams (@MicrosoftTeams) May 5, 2023

To get this solved as quickly as possible, you can vote for a fix inside this UserVoice by registering your email address. When you do, you will be notified about the status of the solution when there is one.


How To Block And Unblock Someone On Microsoft Teams And What Are The Alternatives

Microsoft Teams is one of the most prominent video conferencing platforms for businesses in today’s age of the pandemic. It offers updated features as well as the ability to change your background as well as make use of Microsoft’s new together mode.

As you use Teams, you might want to block certain groups and users that are not related to your department to keep the chat clean. Additionally, you can also block malicious users and spam users for a cleaner digital working environment. Let’s take a look at how you can block users in Microsoft Teams.

Related: How to change your profile photo in Microsoft Teams

Whether you are a mobile user or a desktop user, you can easily block a contact in Microsoft Teams. Let’s take a look at the procedure depending on the platform that you are currently using.

Open Microsoft Teams and tap on ‘Chat’ at the bottom.

Now tap and hold the chat/contact you wish to block.

Tap on ‘Block’.

Open Microsoft Teams on your device and tap on the menu icon in the top left corner.

Now tap on ‘Settings’.

Select ‘People’ on the Settings page.

Now tap on ‘Blocked Contacts’.

You will now see a list of all the contacts that have been blocked with your current Microsoft Teams account. Tap on the contact that you wish to unblock from Teams to get started.

Finally tap on ‘Unblock Contact’.

Open the Teams app on your device and tap on ‘Chat’ at the bottom of your screen.

Now tap the chat/contact you wish to block.

Tap the contact’s name on the top of your screen.

Tap on the name again.

Finally select ‘Block Contact’.

How to unblock on iPhone and iPad

Launch Microsoft Teams and tap on the menu icon.

Select and open ‘Settings’.

Now tap on ‘People’.

Select ‘Blocked Contacts’.

Tap on the contact that you wish to unblock from Teams.

Now tap on ‘Unblock contact’.

Related: Cool Microsoft Teams backgrounds

How to block and unblock on PC and Mac

Unfortunately, you can not block users on a desktop in Microsoft Teams just yet. Microsoft Teams for desktops is currently only available for work use and not personal use. Microsoft Team’s policies allow you only to block users on your personal account.

Hence, as you can use only workplace accounts in the desktop app and web app, you will be unable to block users when using your desktop system for now. Keep in mind that mobile users can also only block users on their personal accounts.

Microsoft Teams disables the ability to block users when using a workplace account to maintain transparency and avoid misuse of this feature. Employees are known to ignore or miss out on important updates due to the ability to block users.

Additionally, it has also led to accidental blocks that also prevent users in the organization from accessing vital information. Hence the ability to block users has been disabled for all users with a workplace account.

You can however still mute and hide users if you are using a workplace account. This should keep them out of your chat section and avoid any future notifications that might disturb or interrupt your workflow. Let’s take a look at how you can hide/mute users in Teams when using a workplace account.

Related: How to schedule a Microsoft Teams meeting

How to block calls on Microsoft Teams

In addition to getting to avoid chats from someone, you can also block calls from others on Microsoft Teams. Follow the methods listed below to block calls from someone in different ways.

How to Block incoming calls from someone specific

You can instantly block somebody specific from your call list. Before you do this, you need to make sure that the person you’re about to block is in your calls history in Microsoft Teams, meaning they’ve tried to contact you via a Teams call.

How to Block calls with no caller ID

Microsoft also allows you to block calls from numbers you haven’t been contacted from. You can do that using the inbuilt ‘Block calls with no caller ID’ option inside the Teams settings.

In this screen, select the ‘Block calls with no caller ID’ option under the ‘Blocked contacts’ section so that you no longer receive Teams calls from unknown numbers.

Here, you can check the contacts you have blocked and remove them from the list if you no longer want them blocked.

How to Block Anonymous users from joining a meeting

If you’re Teams service administrator, you can block anyone from randomly joining a meeting even if they have got access to the link in the meeting invitation. You can prevent anonymous user from joining a meeting you organize by going to the Meeting settings using the Microsoft Teams admin center.

How to block someone from editing or deleting sent messages

In Microsoft Teams, you can even revoke message editing permissions for your team members and even restrict them from deleting sent messages. This way, you can keep the communication between your team members transparent and also create a more equal working environment.

To block others from deleting or editing sent messages on Teams, you can read our detailed step-by-step guide provided in the link below:

▶ How to block users from editing or deleting sent messages on Microsoft Teams

How to Block email notifications from someone in Teams

In addition to sending you notification about each and every progress of your teams and channels, Microsoft Teams also alerts you via emails when someone sends you messages to you individually or to a channel, mentions you in a channel or team conversation, and for other occasions.

If you’re growing tired of the emails you’re receiving from Teams, the guide we’ve provided in the link below should help you block emails from Microsoft Teams.

▶ How to stop emails from Microsoft Teams

How to hide/mute a user in Teams

On PC and Mac

Select ‘Mute’ or ‘Hide’ depending on your preference.

On Android

Launch Teams on your device and tap on ‘Chat’ at the bottom of your screen.

Now tap and hold the contact/chat that you wish to hide or mute depending on your preference.

Tap ‘Hide’ or ‘Mute’.

On iPhone and iPad

Launch the Microsoft Teams app on your device and tap on ‘Chat’ at the bottom of your screen.

Now find the contact that you wish to mute or hide and swipe left on it.

Tap on ‘More’.

Now select ‘Mute’ or ‘Hide’ depending on your preference.

Related: How to add and use OneNote in Microsoft Teams

How to Block someone from using ‘Unmute’ in a meeting

Microsoft Teams allows participants to automatically unmute themselves during a meeting even after a meeting organizer has muted them. The service now has a ‘Hard Mute’ option that allows organizers to block someone from using ‘Unmute’ to prevent distractions.

To enabled ‘Hard Mute’ as a meting organizer, read our step-by-step guide we’ve prepared for you in the link below:

▶ How to Block someone from using ‘Unmute’ in Microsoft Teams

Unfortunately, there is no way to delete a contact in Microsoft Teams. However, if you are using the mobile app then Microsoft uses your device’s contacts to sync up with your contacts in Teams. You can simply delete the contact from your device and it should be removed from your contact list in Teams on the next sync.

Additionally, you can simply hide the contact using the guide above to ensure that you do not see the chat or the contact again. Desktop users will also need to hide the chats/contacts as deleting is unavailable for workplace accounts.

This helps your organization maintain all chats and their data which can come in handy in case of a security breach in the future.

Related: How to change the background on Microsoft Teams with Background effects

I don’t see the Block option in Microsoft Teams

If the block option is unavailable to you then it is likely because you are using a workplace account or the account associated with the organization. In order to maintain transparency, Microsoft does not offer you the ability to block contacts when using your workplace accounts.

This helps the organization keep records of all the conversations and use them in the future in case of a security breach or worse. When using a workplace account your only option is to mute and hide a contact. You can use the guide above to easily mute and hide contacts in Microsoft Teams.

Related: How to Disable Unmute for Participants in Microsoft Teams Using Hard Mute

Blocking messages from all unknown senders

Microsoft Teams automatically blocks messages from all unknown senders. However, these messages will show up in your chat section. You can then either choose to unblock the sender or simply hide the chat if you do not wish to converse with the particular contact. Once hidden, you will not be shown subsequent messages from the concerned contact.

Related: How to download and set up Microsoft Teams free

Zoom Vs Microsoft Teams: Which Is Best For You?

Edgar Cervantes / Android Authority

Remote work has become more common than ever. In addition, office desk jockeys often need video calling to contact co-workers and clients from afar. Many of you are probably debating whether you should go for Zoom vs Microsoft Teams, as they are among the most popular video calling apps for professionals. Let’s compare them and help you figure out which best suits your needs.

More: The best work from home apps, gadgets, and tools

Here: How to use Whiteboard in Zoom Meetings

3. Zoom vs Microsoft Teams: No account, no problem!

Edgar Cervantes / Android Authority

Both services can generate a unique link that can be shared with others to enter a video call. Meeting organizers can invite anyone, whether they’re Zoom or Microsoft Teams users. Once in the call, users can enjoy the complete set of features both services offer. This might be helpful if your co-workers don’t want to sign up for either.

Also read: 10 Zoom Meetings tips and tricks you should know about

5. Zoom vs Microsoft Teams: Compatibility

Lucky for you, both Zoom and Microsoft Teams have excellent compatibility. Both can be used on Windows, macOS, Linux, Android, iOS, and even a web browser. As mentioned in the previous section, calling in via phone is possible. You have no excuses for missing that meeting!

6. Zoom vs Microsoft Teams: Security

Zoom uses end-to-end encryption, which means data is encrypted in your device, then sent privately and deciphered only when it reaches its destination. This is more secure than Microsoft’s in-transit and at-rest encryption, but Zoom has been in the spotlight for privacy concerns in the past. Despite privacy updates, improving encryption, adding the ability to disable personal meeting IDs, and fighting Zoombombing, the company couldn’t catch a break with over 500,000 stolen accounts sold online. Zoom had a rough 2023, but things are more stable now.

Microsoft Office integration could single-handedly win the battle between Teams and Zoom.

Edgar Cervantes

On the other hand, Microsoft Teams beats Zoom in many areas, mainly because it offers a complete solution for your team’s organization, chatting needs, file transfers, and more. Think of it more as a hub instead of a video calling service. Not to mention Office integration, which could single-handedly win the battle between Teams and Zoom. Especially if your company is well invested in Microsoft’s apps… and many are. Just be ready to pay a pretty penny, especially for larger teams.

Which is best for large businesses?

Edgar Cervantes / Android Authority

Zoom might be the better bet if you have a more serious large company that requires enhanced planning. After all, there are free alternatives to Microsoft Office apps, such as Google Drive. And if you have a lot of employees, Microsoft Teams’ per-user fee will add up. Only one user needs a paid account to host up to 1,000 viewers on Zoom.

Which is best for teachers?

Teachers need to save cash, and it doesn’t make sense to create (and pay for) accounts for every student. The choice is more obvious, and Zoom will likely be the best alternative. That is unless the class needs Microsoft’s apps. Or you could opt for the free Microsoft Teams alternative, but Zoom still has more features that better apply to the classroom. These include whiteboarding, hand-raising, collaboration tools, and more.


It depends on your needs. Zoom paid plans start at $14.99 a month. Microsoft Teams pricing starts at $4 a month. There’s a huge difference in the pricing structure, though, as Microsoft Teams plans are per user. In the case of Zoom, only the host needs to pay.

Microsoft Teams plans include Office apps if you pay for the Microsoft 365 plans. These include applications like Word, Excel, Powerpoint, and many others.

Microsoft Teams seems to have the best free plan. It has a longer time limit of 60 minutes instead of 40 minutes. Otherwise, both offerings are very similar.

Zoom can handle as many as 1,000 participants. Microsoft Teams can handle as many as 10,000 view-only participants. The regular limit is 300 for both services.

Are you still not convinced with Zoom or Microsoft Teams? There are a few other great options to consider. Check out some more of our comparisons against Google Meet, Hangouts, Facetime, GoToMeeting, and others.

How To Blur The Background In Microsoft Teams Meeting

Video calling is a tricky business, especially when it’s a business meeting, and you need to attend the video call while in a public place. The problem is just not the noise, but what happens in the background. Things could get a little embarrassing in no time. If you use Microsoft Teams, then you can blur the background in the Microsoft Teams meeting. It is straightforward, but as of now, it is not available for Linux users.

Blur background in Microsoft Teams meeting

To blur the background in Microsoft Teams meeting, do the following:

Start your meeting in Microsoft Teams or join a meeting

Select Blur my background, and you should have your blur background, or you can blur your background during a video call using CTRL+Shift+P combination

To start a meeting with background blur,  move the blur slider—the one to the right of the video slider—to the right on the Choose your audio and video settings screen when you’re joining the meeting

While public nuisance is one reason, messed up rooms, and living rooms can be another. So if you want to have something which hides out all this in a subtle way, then background blur is the way to go.

Microsoft Teams blur background missing

If you are not able to see Blur Background option under More options, then it means your device is not yet supported. Microsoft is still working to make this feature available for all devices, as it may depend on the device capability as well. So if you don’t see it, don’t panic; it may take some time for them to enable support.

According to Microsoft, the feature to detect the person, and the background, works only on computers equipped with Advanced Vector Extension 2 (AVX2) graphics. AVX2 is what Teams use to blur the background after it figures out where the user is. If your computer has a post-Haswell chipset, then you will have the option. Microsoft also says that it will impact on your PC as it blurs in real-time, and puts some burden on the CPU as well.

TIP: You can now also use custom Backgrounds in Microsoft Teams.

I have been through forums, and the minimum hardware support seems dicey. Some reports from users with PC that supports AVX2 don’t have this option as well. I am guessing it’s going to a combination of hardware and software that is making a difference.

Here is a list of Hardware decoder and encoder driver recommendations for a list of unsupported decoders and encoders. You may have an unsupported decoder/encoder that is causing the problem.

Why can’t I blur my background in Microsoft Teams?

There could be multiple reasons why you can’t blur your background in Microsoft Teams. If you are using this app in an organization, the IT admin might have disabled this feature for the users like you. On the other hand, you can try updating the app on your Windows 11/10 computer, logging out from the app, logging in again, etc. For obvious reasons, you can’t blur the background when your camera is not working.

How do I change the background in Microsoft Teams meetings? How do students blur the background on Teams?

Whether you are a student, teacher, or employee, you can use the same aforementioned method to blue the background on Teams. You need to use the Blur my background option in the menu to get the job done.

I hope you were able to blur the background in the Microsoft Teams meeting, and if not, you know that it is probably the device that is not supported.

Related read: How to Blur Background in Skype calls.

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