You are reading the article Is Your Wireless Mouse Not Working? Try These Fixes updated in March 2024 on the website Bellydancehcm.com. We hope that the information we have shared is helpful to you. If you find the content interesting and meaningful, please share it with your friends and continue to follow and support us for the latest updates. Suggested April 2024 Is Your Wireless Mouse Not Working? Try These Fixes
A Wireless mouse is a little more complex than a standard mouse that plugs into the computer. Since they require a wireless connection, they’re prone to interference and USB dongle problems.
The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it.Why is My Wireless Mouse Not Working
Most problems with wireless mice have to do with the method you use to connect them to the computer. Unfortunately, something as simple as a loosely-inserted USB dongle can keep the computer from recognizing the mouse.
Even if the connection is made, specific problems might prevent it from holding the connection. On top of that, issues with the mouse itself can keep it from working even if the wireless connection is stable.How to Fix Wireless Mouse not Working
Approach troubleshooting your mouse from a logical perspective to make it as simple as possible. For example, if the mouse can move on the screen, the connection is probably working, and one of the keys on the mouse might be broken. If it works in one program and not another, check program settings before troubleshooting the mouse.
Of course, the source of the problem can always be something you don’t expect. But using a logical progression to pinpoint it can help save you some time along the way.Interference Issues
Certain surfaces can cause wireless signal interference. The connection between your mouse and the computer is weakened or prevented by some problem. There are a few different sources of interference to consider.
Distance is a significant source of interference. If you try to use the mouse too far from the computer, the wireless connection simply won’t happen. While some mice can operate with 30 feet between the device and the computer, that distance is often shortened by other sources of interference.
Physical barriers are another significant source of interference. Walls, metal surfaces, and other impediments can keep the signal from reaching your computer. If you have a large metal desk that you keep the computer under, that metal might be the reason why the mouse isn’t connecting to the computer.
Interference also comes from overcrowded wireless bands. Most devices, including mice, still operate on the 2.4 GHz band, even though 5 GHz and 6GHz bands are becoming increasingly popular.
Even household devices with wireless connectivity can use the 2.4 GHz band; some refrigerators connect to grocery shopping apps or Twitter, for example. The more of these devices you have, the more difficult it is for a mouse on the same band to have a clear connection.
To determine whether interference is the source of your wireless mouse woes, try to eliminate as many of them as possible.
Place the computer on a solid flat surface with space for your mousepad.
Turn off all other wireless devices in the area and those that work on the same band as your mouse.
Plug the USB dongle into the computer.
Turn the computer on.
Turn the mouse on.
Attempt to use the mouse on the computer. If it’s working now when it wasn’t before, try it with different placement in your usual setup.
Unfortunately, problems with interference might require you to move your entire computing setup. There isn’t much you can do to mitigate the problem if that’s the root of your wireless mouse issues because the signal must reach the computer.
Experiment with different positioning until you find something that suits your space and still works with your mouse. If there aren’t too many wireless devices, the distance is close, and the barriers have been resolved, it’s probably another issue.Connection Problems
Connection problems can also come from an improperly connected dongle or mouse set incorrectly. You’d be surprised how often people forget they have to turn on their wireless mice! Check the mouse itself and the dongle that you put into the computer to make sure they’re ready to work.
Flip your mouse over and make sure it’s switched on.
Remove the dongle from the computer.
Shut down the computer.
Plug the dongle into a working USB slot.
Restart the computer.
Try to use the mouse again.
You want to double-check that you’re seating the USB dongle firmly in the computer’s USB slot. A weak or shaky dongle can prevent your wireless mouse from working. Don’t shove it in hard, but do make sure it’s inserted before attempting to use your mouse.Power and Charge
Another issue that wireless mice experience is power and charge issues. Different brands use different power sources, but all wireless mice are rechargeable or run on batteries. If your battery charge is low, it might keep the mouse from working.
Don’t just grab batteries from a nearby remote and switch them into your mouse. Some devices can run on low battery power and still work even if the battery charge won’t give you the best performance in another machine. The best thing to do is replace the batteries with fresh ones to test whether that’s the issue.
If your wireless mouse is rechargeable, turn it off and place the charger in the port. Wait until it gets to 100 percent charge before you attempt to use it again.
Sometimes built-in rechargeable batteries start to lose their ability to retain a charge. If you’ve noticed that your mouse is working less and less between charges, it might be time to replace another one. At the very least, start shopping when the charge frequency gets inconvenient.Windows Settings Adjustments
There are two main things to concern yourself with on Windows regarding your wireless mouse. First is the driver installation and upkeep, and second, the mouse settings. A problem in either can cause your wireless mouse not to work.Driver Installation and Upkeep
When you first connect your USB dongle to your computer and turn on your mouse, Windows should start to install the drivers. However, that isn’t always something that triggers exactly when it’s supposed to.
If you have the drivers on removable media or downloaded from the manufacturer’s website, install them. If not, follow these steps to have Windows search for a new device and drivers.
You can also scroll down to the listing for your wireless mouse in the Device Manager and search for new drivers. Out-of-date drivers can often create problems for peripheral devices.
If your mouse isn’t appearing in the Device Manager at all, it might not be connected to the computer. Every device Windows detects should be accessible there.Mouse Settings in Windows
You should also check your mouse settings, especially if your problem is related to erratic mouse movement. Sometimes adjusting your settings can improve its behavior or fix issues you didn’t know settings could create.
If you have misconfigured options, it might feel like your wireless mouse isn’t working right. At the very least, checking the settings gives you the peace of mind to know they’re correct.Computer Hardware Problems
Sometimes the problem with a wireless mouse is a computer hardware problem. I experienced this one, and it was very annoying to solve because it didn’t occur to me right away.
The motherboard on the computer I was using was never connected to the front USB ports on the computer tower. They weren’t getting any power. However, I didn’t realize that because it wasn’t a computer that I built myself. I plugged in a USB dongle and had no response from my wireless mouse or computer.
If any of your USB ports aren’t working for any reason, it can stop your wireless mouse from making the connection. Check your ports by connecting to other devices. Try different ports.
Each time, give your computer a chance to check for drivers and detect the mouse. You may find a port that works even if a few of them are damaged or disconnected.
You can also try the wireless mouse on another computer to see whether it works or is broken.Common Problems with Wireless Mice Brands
Certain troubleshooting tips only apply to specific wireless mouse brands.Logitech
The best way to manage your Logitech mouse is with G Hub, the brand’s peripheral device management software. Make sure to open G Hub and check to see that the software detects the wireless mouse. If you don’t have G Hub, download it from the Logitech Website to manage your mouse.
Make sure you’re running the latest firmware in G Hub too. In 2023, a firmware update wasn’t pushed directly to G Hub users, and they had to download it manually. Doing so fixed a variety of problems with their products.
If the Logitech mouse you’re using has a reset button, try to use it before troubleshooting the mouse. Hold the reset button for five seconds with the mouse on before attempting to use the mouse again.Razer
One fix Razer recommends for wireless mice that aren’t working is cleaning the tracking sensor on the bottom of the mouse with a q-tip dampened with isopropyl alcohol. Make sure to remove the dongle from the computer and turn off the mouse before starting.
They also recommend plugging in the dongle directly to the PC and not into a USB hub.
If you’re having a calibration issue with a Razer wireless mouse, try to reset it.
Once you’re done, the mouse should be recalibrated. This is particularly good at fixing issues that feel like a laggy connection or something similar.Corsair
Corsair has a process you can use to reset a wireless mouse experiencing issues.Frequently Asked Questions How Do I Reset My Wireless Mouse?
That depends on the brand. Not every wireless mouse has a reset protocol. Check your documentation or the manufacturer’s website for your specific model to see what options are available for you.Why Aren’t Batteries Working in My Wireless Mouse?
If you’re using new batteries and it still isn’t working, check to ensure the battery area is clean and free of corrosion. Clean it off when the surface is dirty and let it dry thoroughly before inserting new batteries. If it still doesn’t work, you might have to start shopping for a new mouse.Can a Wireless Mouse Go Bad?
A wireless mouse will eventually stop working even if you treat it gently and don’t use it very often. The harder and more often you use it, the quicker it will reach the end of its life.What Is the Lifespan of a Wireless Mouse?
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The concept of Ring was intriguing and it definitely got a lot of attention when it launched. But with its last few updates, the negatives have rolled in, and users are dogpiling on the company to improve its app before they pull out and switch over.
For a company that boasts of its live video streaming capabilities, their app should be impeccable, but that is just not what some of the users are getting.
What is Ring?
Developed by the retail giant, Amazon, Ring is an integrated system of security that revolves around an IP camera, motion detection software, and a smartphone. Ring requires users to install their hardware (Ring doorbell, Security cameras), and link it to their smartphones via the internet.
The Ring doorbell, in particular, put the company on the map. By integrating motion detection software into it, the doorbell alerts users on their smartphone/tablet when someone arrives at their door, even before they ring the bell. Users can answer the door right from their phones by speaking through the speaker embedded in the doorbell.
RELATED: How to fix low speaker volume issue on Ring doorbell
Common problems with Ring app
Ring hardware is complemented by its app that must be installed on a smartphone/tablet. This app acts as a control system for all its functions. However, with recent updates, the app seems to have gone from bad to worse.
The app doesn’t load/crashes
One of the most consistent problems with the app seems to be with its loading time. Several users have complained that the app crashes on startup. Another similar problem is the sign-in loop. When the user inputs their username and password, the app crashes and restarts.
Try uninstalling and reinstalling the application. Some users found this to help fix the problem.
Cannot Sign in
Users are finding it difficult to sign in to the app to access their accounts. This is accompanied by the error message ‘An error occurred trying to perform this operation. Try again’. One possible reason for this seems to be VPNs that are routing the requests into black holes.
If ad blocker is being used, create an exception for the app.
If VPN is being used, create an exclusion or temporarily disable it before signing in. Note: This only needs to be done when you need to sign in to the app with your username and password; not every time you launch the app.
Login certificate failure
This certificate error causes the login screen of the app to flash constantly, without allowing the user to input their credentials. The issue seems to be caused by an expired SSL certificate. Ring has addressed the problem and most users have concluded that the problem has been fixed.
Since the issue has been fixed by the company, the problem could be in the native app on your phone. Try uninstalling and reinstalling the app.
Check that the app is up to date, and does not have any updates pending.
Restart the phone.
Alert tones missing
Users believing they are missing notifications from the app, may not be completely right. It turns out, the app may not have all the required alert tones in place for its notifications. This means that even if a notification comes through, the alert tone does not sound.
Search for the ‘My files’ folder on your phone. (You may use a File Explorer app or the inbuilt app to locate files on the internal memory of the device)
This remains one of the most persistent problems even after fresh updates to the app. Users receive notifications minutes and sometimes even hours after the incident has happened. This defeats the purpose of the product and users are understandably annoyed.
Disable ‘power saving’ mode on your device. This sometimes kills background apps and prevents them from sending notifications.
Note: OnePlus is aware of this recurring problem for its users and is working on a fix.
Live View Not Working
One of the big selling points for the Ring Doorbell is the ability to view in real-time what is happening around your house. Some users, however, have reported encountering an issue with the same.
If your router is broadcasting on both 2.5 GHz as well as 5 GHz, make sure that the Wifi Network Name is different for both.
Change your router encryption to WPA (not WPA 2). Ring Doorbell does not support WPA2 or higher encryption.
Live View requires significantly higher Wi-Fi speeds, so check whether someone is hogging up the bandwidth.
Motion zone not working
Ring allows users to set the zones in which the camera will detect motion. Setting motion zones prevents the camera from being triggered by passing traffic. However, these zones do not seem to be very restrictive, as users are complaining that their devices are being triggered by events that occur far out of the zone.
Check the level of the ‘Smart alert’ setting on the app. If there is too much motion being detected, try reducing it to ‘Light’.
Event History won’t play
The Event History panel in the Ring app allows users to view past recordings. Some users are encountering playback issues with old saved videos. This issue has been addressed by Ring.
Uninstall the application, restart the phone, and reinstall the Ring app from the Play Store.
Make sure the Ring app and the mobile device is updated to the latest version.
Have you ever tried watching YouTube videos only to find that the loading icon just keeps circling, or the video is entirely blank?
What are the reasons for YouTube not working? In this article we’ll explore over 15 things you can try when you find that YouTube just isn’t working right. At least one of these tips should fix your issue.
Table of ContentsIs YouTube Down?
If you can’t even get to the YouTube website, there could be a potential problem with the site itself.
This is always the first thing you should check. Because if there is a problem with YouTube, it’s likely impacting many thousands of users across the globe. The best two sites to check for this is Downdetector or Outage.Report.
On Downdetector, you’ll see a graph showing the number of users who’ve had YouTube problems in the last 24 hours. There’s also a I have a problem with Youtube button you can use to report your issue.Is YouTube Having Technical Issues?
The next thing to check is, even though you can access YouTube, is the site having internal technical issues? This happens more often than people think.
Some issues that can represent internal technical issues:
Specific buttons not working.
Menus behaving strangely.
Video control buttons not working right.
White or black video when you press the play button.
The Youtube Help page is the place to go to search for the specific issue you’re seeing.
You may find that other users have had the same issues in the past, and you can learn from the solutions within the community.
You could also discover that the issue is an internal YouTube technical glitch, and all you need to do is wait.Are YouTube Ads Causing The Problem?
Another common issue that can happen when you try to play YouTube videos is that the video won’t play. Or it’ll play after multiple attempts and then stop playing again.
To fix this issue with YouTube not working:
Open chúng tôi in your browser and make sure you’re signed into the same Google account you’re using on YouTube.
Select the Google profile icon at the upper right and select Manage your Google Account.
Select Data & personalization from the left menu.
Scroll down to Ad personalization and select Go to ad settings.
Make sure that the toggle for Ad personalization is ON is enabled.Is It a Private Video?
If you’re trying to view a private video, you’ll need to make sure that you’ve been invited to view the video before you can play it.
Make sure the person who created the private video knows how to change the video privacy settings.
To be able to view private videos you’ve been invited to view:
You need to have your own YouTube account and be signed into it.
If you have multiple YouTube accounts, make sure you’re signed into the one the video was shared with.
You need a direct link to the private video once it’s been shared with you.Update YouTube App On Mobile Devices
If YouTube videos aren’t working on your mobile phone, you may need to update the YouTube app. This is because some updates may break old versions of YouTube on mobile devices where the app hasn’t been updated yet.
Updating the app can resolve those issues.
To do this on Android:
Open the Google Play Store app.
Tap the menu icon and select My apps & games.
Tap Update to the right of the YouTube app.
To update the YouTube app on iOS devices:
Open the App Store app on your phone.
At the bottom of the screen, select Updates.
Next to the YouTube logo in the list, select Update to update the app.
Once the YouTube app is updated, restart your mobile device. Then reopen the app and try viewing the YouTube video again.Make Sure The Browser Isn’t Causing Problems
If you’re using Chrome to view YouTube videos, there are a number of Chrome settings that could cause YouTube to stop working.
Try all of the following fixes on the Chrome browser to fix the issue.Clear Cookies and Cache
Clearing all cookies and cache in Chrome often fixes numerous YouTube issues.
To do this:
Select the three dots in the upper right corner of the Chrome browser to open the menu.
Select More tools from the menu.
Select Clear browsing data.
In the Clear browsing data window, make sure Cookies and other site data and Cached images and files are both selected, and select Clear data.Update Chrome
Sometimes, recent Chrome updates can lead to older versions of Chrome having issues playing YouTube videos. You can resolve this by updating your version of Chrome to the most recent version.
To do this:
Select the three dots in the upper right corner of the Chrome browser to open the menu.
Select Help and select About Google Chrome.
On the About Chrome page, Google will check that you have the latest version. If you don’t, the update will take place automatically.Check Proxy Settings
Sometimes, malicious apps or browser extensions may update your proxy settings and cause issues with using YouTube.
To set your Chrome proxy settings back to default:
Type chrome://settings/system in the browser URL field.
Select Open your computer’s proxy settings.
In the proxy settings window, make sure Use a proxy server under Manual proxy setup is set to Off, and that Automatically detect settings under Automatic proxy setup is set to On.
To do this:
Select the three dots in the upper right corner of the Chrome browser and select Settings.
Scroll down to the Privacy and Security section and select Site Settings.
If the status isn’t currently “Allowed”, select it and enable the toggle to the right of Allowed.Disable Ad Blocker and Use Different Browser
Ad blockers usually don’t cause any problems in YouTube, but depending on what ad blocker you are using and what settings you have enabled in your ad blocker, it’s worth trying to disable to make sure that’s not causing the problem.
In addition to ad blockers, other plugins like Disconnect, Privacy Badger, ScriptSafe, etc. can block certain elements on YouTube that may prevent the videos from playing.
Lastly, if you’re using a browser like Brave, it has some very strict default privacy features that could be causing issues with YouTube. Try a different browser and see if that fixes the issue. If it does, try disabling all add-ons and any browser privacy features.Check Your Internet Connection
It seems obvious, but many people don’t realize that YouTube isn’t working because they’ve lost their internet connection.
If your internet connection is bad, you’ll need to troubleshoot the internet connection before you can test YouTube again.
A couple of quick fixes that can get your internet working properly again is to flush your DNS settings, and reset your network settings.Update Graphics Driver
If you’re seeing a black, white, or green screen when trying to play YouTube videos, the issue could be your graphics driver.
A quick fix for this is making sure you have the latest driver for your graphics card.
Restart your computer once drivers are updated.Disable Hardware Acceleration
For the best quality video while watching YouTube, enabling hardware acceleration is a good option. However, on older computers it can cause performance problems.
To see if this is the issue, try disabling hardware acceleration.
Type chrome://settings/system in the browser URL field.
Disable the toggle to the right of Use hardware acceleration when available.
Select Relaunch to relaunch Chrome.Sync Time, Date, And Region
One odd behavior not many people think about is what happens when your time zone is incorrectly set on your computer. This can lead to YouTube videos not working properly, and may just show the loading sign constantly.
You can quickly check this setting to make sure it’s not causing the problem.
On a Mac:
Open System Preferences
Select Date & time
Under time Zone, select Set time zone automatically using current location
Restart your system for your time and timezone to get updated automatically by your system.Uninstall Conflicting Apps
Sometimes, malicious apps you recently installed can cause issues with playing YouTube videos. Uninstalling those apps will often resolve the issue with YouTube not working.
You can check for apps you’ve recently installed and uninstall them.
Select the Start menu, type run, and select the Run app.
Type chúng tôi and press Enter.
Select the Installed On header to sort apps in order of the ones most recently installed.
Select any apps you’ve installed that might be causing an issue and select Uninstall at the top to uninstall that app.
Also have Chrome search for and clean up any harmful software on your system.
To do this:
Open Chrome, type chrome://settings/cleanup in the browser URL field, and press Enter.
In this window, select the Find button to have Chrome scan for harmful apps and remove them.
The scan only takes a few minutes, but it’s worth doing to make sure there isn’t any harmful software on your system that could be causing conflicts with playing YouTube videos.Other Fixes When YouTube Is Not Working
If all else fails, the YouTube video you’re trying to view may be restricted in your region.
A good workaround for this is to try using a VPN service to access the YouTube video you want to watch. This “tricks” YouTube into thinking you’re connecting from a different country, which may allow you to view the video.
Another fix that has worked for different people is making sure you have the latest Windows updates installed on your system. It’s a good idea to enable automatic updates so this doesn’t cause a problem with viewing YouTube videos.
For the most part, macOS is a well-behaved operating system that rarely experiences irritating day-to-day glitches, but now and then, you may find that your volume controls or even your sound output as a whole aren’t working correctly.
There are several reasons why this may happen. We’ll walk you through both rare and common Mac sound issues to help you fix the problem.
Table of Contents1. Check The Mute Button!
If you’re using an Apple keyboard, then the F10 key doubles as the audio mute toggle. It’s far too easy to accidentally tap this button, or have your cat “accidentally” step on it when you aren’t looking. So give the F10 key a press to see if it unmutes your sound.2. Restart Your Mac
One of the first things you should try is restarting your Mac. In our experience, a simple reboot resolves most sound glitches in macOS. Just ensure all of your audio equipment is connected before restarting the computer. Sometimes connecting audio devices after the computer has already started is the cause of the issue. So hook it all up before you see the Apple logo.3. Check Your Hardware
Sometimes the problem is that you’ve simply hooked something up incorrectly. Make sure that you haven’t, for example, plugged your speakers into an input instead of an output. If you’re using a Bluetooth audio device, try resetting it to factory defaults and pairing it with your Mac again.
Here are some general things to check:
Make sure that your Mac speakers or headphones are properly plugged in.
Check your speakers’ or headphones’ audio output volume slider to ensure they are turned up.
Check the volume slider on your Mac to ensure that the volume level is turned up and the mute button is not enabled.
If you are using external speakers or headphones, try using the internal speakers (for MacBooks or iMacs or other Macs with built-in speakers) to see if the issue is with the external device.
Check for any visible damage to the headphone jack or audio port on your Mac and the speakers or headphones themselves.
If you suspect any specific piece of gear is to blame, try it with another device if possible to eliminate it as a suspect.4. Check Your Sound Settings
With your physical hardware inspected and in working order, the next troubleshooting step is ensuring your sound settings are correct.
To check your sound settings on a Mac, follow these steps:
System Preferences/Settings window
, make sure that the
is selected as the output device. For example, you may have an HDMI device without speakers selected.
, make sure that the
is selected as the input device.
Sound Effects tab
, make sure that the
Play sound effects through
option is set to the correct device.
Also, be sure to check that the volume slider isn’t muted.
If everything here looks correct, it’s time to move on to more sophisticated fixes.5. Reset the NVRAM (Intel Macs) or PRAM (Apple Silicon Macs)
NVRAM (Non-Volatile Random-Access Memory) or PRAM (Parameter RAM) are types of memory that store certain settings and information that your Mac uses to access certain features. If you’re experiencing an issue with volume or sound on your Mac, you may want to try resetting them, as this can sometimes help to resolve the issue.
Check out How To Reset PRAM & SMC On Your Mac for more information on how to perform the reset.6. Check for Software Updates
If volume or sound is not working on your Mac, checking for any available software updates is a good idea. Outdated software can sometimes cause issues, and installing the latest version of macOS can help to resolve these issues.
If no updates are available or the issue persists after updating, try the next fix on the list. You can also use the terminal to perform updates manually.7. Try a Different User Account
If volume or sound is not working on your Mac, you may want to try logging in to a different user account to see if the issue persists. This can help to determine if the issue is specific to your user account or if it is a system-wide issue.
If the issue does not persist when logged in to a different user account, it is likely that the issue is specific to your user account and can be resolved by deleting or troubleshooting your account settings. If the issue persists when logged in to a different user account, it’s probably a system-wide issue requiring further troubleshooting.8. Repair Disk Permissions
If you’re experiencing an issue with volume or sound on your Mac, you may want to try repairing the disk permissions on your Mac. Disk permissions are a set of rules that determine which users and processes are allowed to access certain files and folders on your Mac. If the permissions are incorrect, it can cause issues with your Mac.
To learn how to repair disk permissions, check out How to Fix or Repair Disk Permissions in macOS.9. Try Safe Mode
You may want to try starting your Mac in Safe Mode. Safe Mode is a special boot mode that allows you to troubleshoot and fix issues with your Mac by starting up with a minimal set of drivers and programs.
For instructions on how to boot into Safe Mode in macOS, check out How to Boot Up and Use a Mac in Safe Mode
If the issue goes away in Safe Mode, it’s a good bet that the problem is with a third-party application, not macOS.10. Check for Third-Party Software Conflicts
If the problem isn’t present in Safe Mode, it’s a good idea to check for any conflicts with third-party software that you have installed. Third-party software can sometimes interfere with the normal functioning of your Mac and cause issues like this.
If the problem is present right from the moment you boot up your Mac, it’s likely one of your startup programs. Check out How to Enable or Disable Startup Programs on macOS to see how you can selectively disable programs until you find the one causing the issue.11. Reset the System Management Controller (SMC)
The System Management Controller (SMC) is a chip in your Mac that controls power to certain hardware components. If you’re experiencing an issue with volume or sound on your Mac, you may want to try resetting the SMC, as this can sometimes help to resolve the issue.
Check out How To Reset PRAM & SMC On Your Mac for more information on how to perform the reset. If the issue persists after resetting the SMC, you may want to consider looking for further assistance from a technical support specialist.Further Troubleshooting Steps
The above fixes represent the most straightforward troubleshooting path for this particular problem, but if you still don’t have working sound, there are a few miscellaneous things you can try,
The Apple Hardware Diagnostic
Check for any hardware issues by running Apple Hardware Test or Apple Diagnostics. To do this, shut down your Mac and press the power button to turn it back on. Immediately press and hold the D key on your keyboard. Release the key when you see the login window. Apple Hardware Test or Apple Diagnostics will start automatically. Follow the prompts to complete the test.
On Apple Silicon Macs, the new method is to press and hold the power button from a power off state until you see a list of start options. Then press Command + D to start the diagnostic tool.
Using Disk Utility To Check for Errors and Corruption
Check for any corrupt system files by running a Safe Boot and using Disk Utility to repair the hard drive. To do this, start your Mac in Safe Mode and then run Disk Utility as described above.Thunderbolt and USB Audio Devices
If you’re using a Thunderbolt or USB audio device, try unplugging it and then plugging it back in to see if this resolves the issue.Malware and Viruses
If you suspect that malware may be causing the issue, you may want to try running a malware scan on your Mac using an antivirus program.Restarting Core Audio
If you’re experiencing an issue with coreaudiod, the core audio process that handles the sound controller, you may want to try restarting the process.
You can restart the Core Audio component by pasting the command below in Terminal and pressing Enter.
sudo killall coreaudiod
Sometimes, your phone won’t play videos when trying to launch a video from Gallery or other social media platforms. If your Phone cannot play videos or keep crashing, you can fix such an issue by tweaking a couple of things on your Phone.
Many users have reported that they are unable to play videos or edit in some cases. Moreover, such issues can occur if the video is corrupted. Or, your device bugs are hindering the media player apps from functioning properly.
Whatever the reasons, in this article, we have covered simple methods you can try on your device to fix it so that you can enjoy the video content again.Why is My Phone Not Playing Videos
In this part, we will see the most common causes behind the videos not playing on the Phone:
The video file is corrupted, that is why you are unable to play the video.
Your device’s default media player may not support the video.
A software bug on your device can also lead to these problems.How to Troubleshoot Videos Not Playing on Phone?
Once we know the causes behind this issue, now let’s see what we can do to fix it. Here are the quick and easy fixes you can try and use to deal with such an issue. We hope one of the fixes will work on your device.Force Quit the Media Player
If your video keeps crashing or not opening, the first thing you can do is force quit the app. A problem like an app crashing while trying to open a specific thing is normal if you have tons of power-consuming apps running in the background. Therefore, try force quitting the app on which you are trying to play the video.
On Android and iPhone:Reboot the Device
You should consider rebooting your device if you cannot fix the issue by force quitting the app. Most app crashes or not opening the content can be fixed by simple rebooting. So, you should consider rebooting the device, as it has a higher chance of resolving such an issue unless the video is itself corrupted.
On iPhone:Check the Internet Connection
Internet connection is a must if you are playing videos on social media or other online video platforms. If you are watching something online, and suddenly the internet stops, your video will also stop playing. So, check your cellular data or Wi-Fi connection.
You can also toggle off and on Wi-Fi or turn off/on Router to quick fix it. Sometimes, the content you are watching online can also be disturbed if there’s a problem with the company’s server. In that case, you need to wait, have patience and let the issue be fixed.Check the Storage
You should also keep an eye on your device storage. If someone is transferring video on your device, due to the low storage, you may only receive the half video file, that is why you are not able to play the whole video.
Also, if the video you are trying to load is large in size, it may take a long time to load or don’t even open. If that’s the case, you need to clear some unnecessary files to make space for your new files.
Assuming that there is no problem with your device storage but you are still unable to play video, you can jump into another method.
On iPhone:Update the Media Player
If you want to play the video from your Phone’s default media player, it might be broken due to bugs. That’s why it is not playing the video. So, to quickly fix it, you should update the media player.
Each manufacturer has its own default media player. So, if you want to update the Gallery of Samsung, you need to go to the Samsung store and update it. However, to update Xiaomi video player, you can update it via the Play store.
Therefore, for Android, you need to check on the play store and the device’s alternative store to look for your media player to update.
Open Play Store or your other device alternative store.
Search for your respective media player.
Tap on Update.
Open App Store.
Search for Photos.
Tap on Update.Use the Alternative Media Player
This is an alternative method. If your default video player is not working, you can try and download the alternatives to play the videos again. Apps like VLC media player, MX Player, KM player, etc., are popular on iOS and Android.
You can try any of these and see if it might work on your device. But, before downloading, you can try sending that video to someone near you and see if that video is working on their device.
If it’s not working for them, that means the video is corrupted. If it’s working for them, it means your device has some issue.Change the Video Formatting
You might have downloaded the wrong video format. That is why the video is not playing on your device. Most of the phones only support the video format such as .3gb, .mp4, .m4v, and .mov.
Therefore, before downloading the video, ensure you download it in those video formats to play without having an issue. Or, alternative video players like those mentioned above can also support different file formats, which you can test and see might fix the issue. Moreover, you can also change the video format using different online video formatting tools.Update the Device
Updating the device can also be considered to fix such an issue. If your device is running on the older version, you can experience such files not opening occasionally. Hence, updating to the latest version will be great for your device, as it can optimize the performance to run the latest apps and, most importantly, fix the bugs from the previous version.
On iPhone:Reset the Device
If everything on your Phone is working well, but the video is not playing, it’s a good idea to try and reset the device. If any minor or major bug hinders the device from playing videos, resetting will all clear the data and resolve this issue.
So, before resetting, make sure to backup all your essential files. Also, this method can take more time than other methods as you need to re-download and add all the files. But it’s an excellent method to fix most software problems.
Your PS5 DualSense wireless controller can lose connection with your console or computer for many reasons. Out-of-date firmware, signal interference from nearby Bluetooth devices, and outdated Bluetooth or USB drivers can affect gaming controllers’ connections and performance on Windows computers.
This tutorial will teach you how to fix PS5 wireless controllers that keep disconnecting from consoles or Windows computers.
Table of Contents1. Charge the Controller
The DualSense controllers may disconnect from the PlayStation 5 if their batteries are low or dead. If that’s the case, charging your controllers for some minutes should fix the problem. If your PS5 controller is connected to the console, press the PS button to check its battery status.
If the DualSense controller won’t connect, turn on your PS5 and plug the controller into the console. We recommend using the Type-C to Type-A USB cable provided in the PS5 packaging.
Plug the cable’s USB-A connector into any USB type-A port on the rear or front of the console. Afterward, insert the USB-C end into the controller.
Your console may not charge the controller if it’s in rest mode. So, ensure your PS5 is powered on and not in rest mode. Alternatively, configure your console to supply power to the USB ports in rest mode.
Select Supply Power to USB Ports and set it to Always or 3 Hours.
Charge the controller for about 5-10 minutes and check if it connects and stays connected to the console. Keep the controller charging even after it connects to your PS5.2. Change Controller Shutdown Time (in Steam)
Steam has a default 15 minutes timeout for connected controllers. If your PS5 controller is idle for 15 minutes or more, it disconnects from Steam. Change or disable Steam’s “Controller shutdown time” to keep your controller connected to the app.
Open Steam and select
on the menu bar. Select
to open the app’s settings menu.
Head to the
tab and select
General Controller Settings
Controller shutdown time
drop-down menu and select an extended timeout period. Select
if you don’t want Steam to disconnect your PS5 controller automatically.3. Restart Your PS5 or PC
Unplug your PS5’s from the wall socket, wait for 2-5 minutes, plug it back in, and press the power button. If you’re experiencing the issue on a Windows PC, restarting the computer might fix the problem.4. Run the Windows Bluetooth Troubleshooter
If a PS5 controller keeps disconnecting from your PC over Bluetooth, run the Windows Bluetooth troubleshooter. The tool can diagnose and fix connectivity issues and update broken or outdated Bluetooth drivers.
Connect the controller to your PC and run the Bluetooth troubleshooter before it disconnects.
Scroll to the “Other” section and select the
button next to Bluetooth.
The troubleshooter will scan your PC’s Bluetooth capability, disconnect all Bluetooth devices, and fix any issues it finds.5. Update the PS5 Controller’s Driver
A broken or outdated USB or Bluetooth driver can cause your PS5 controller to malfunction. Connect your computer to the internet and check if the PS5 wireless controller’s driver is up-to-date.
Update the USB driver in the “Universal Serial Bus controllers” section if you connect your controller via USB cable.
Search automatically for drivers
Wait for the update wizard to check if there’s a new driver version available for the device.6. Factory Reset the PS5 DualSense Controller
Resetting your controller to factory default can eliminate connectivity issues and other problems on the PlayStation 5. You can unplug the console from its power source or follow the steps below:
Turn off your PS5. Press and hold the console’s
for about 10 seconds. Release the button when you hear two beeps.
Note: Releasing the Power button too early (after one beep) puts your PlayStation 5 in rest mode.
Check the back of the DualSense controller for a small hole (to the right of the SONY logo). A reset button is inside the hole. Use a paperclip, push pin, or office pin to push down the reset button for 3-5 seconds.
Turn on your PS5 and plug the controller into the console using a USB cable.
on the controller and wait for your console to detect the controller.7. Update the Controller
If your PS5 has an internet connection, the console should automatically download the DualSense wireless controller software. But it doesn’t automatically install the update. You should receive a prompt to update your controllers when you plug them into the console.
If you don’t get any prompt, manually update your controllers in the PS5 settings menu. If your controllers fail to connect to the console, you can update them using a Windows PC.How to Update DualSense Controllers on the PS5
Connect your PS5 to the internet via Wi-Fi or Ethernet and follow the steps below:
Turn on your PS5 console and connect your controller using a compatible USB cable.
in the top-right corner of the PS5 home screen to open the settings menu.
on the sidebar and choose
Wireless Controller Device Software
If the controller keeps disconnecting while navigating the settings page, update its firmware using a computer instead.Update PS5 DualSense Controllers Using a Computer
First, install the Firmware updater for DualSense wireless controller app on your Windows PC. Note that the software only works on Windows PC that meets these system requirements:
Windows 10 (64-bit) or Windows 11.
At least 10MB.
At least 1024×768 pixels.
Your computer must also have at least one USB port. If your PC meets these requirements, download and install the Firmware updater for DualSense wireless controller file. Connect your computer to the internet and follow the steps below:
Launch the Firmware updater app and connect the DualSense wireless controller to your PC using a compatible USB cable.
Wait for the app to detect your controller.
Follow the on-screen instructions to update the controller’s firmware when it does. You’ll see an “Up to date” message on the screen if your PS5 controller has the latest firmware version.
In addition to fixing connectivity issues, firmware updates improve your controllers’ performance and stability.8. Update Your Console and PC
Updating your computer and console’s software can resolve system glitches causing the wireless controller to disconnect occasionally.How to Update PS5’s System Software
Open the PS5 settings menu and select
on the sidebar and choose
System Software Update and Settings
Update System Software
to download the latest system software available for your PS5. When the download is complete, you’ll get prompted to install the update.Update Windows
Updating your computer’s operating system can fix issues causing the PS5 wireless controller to keep disconnecting.Get Professional Help
Visit a PlayStation Service Repair Center if you’ve tried everything, but your PS5 wireless controller keeps disconnecting. Have a professional examine the affected controller(s) for physical damage or factory defects.
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