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Are you having difficulties sending text messages on your Apple device (iPhone or iPad)? This tutorial will highlight solutions when your iPhone is not sending text messages.

Before trying anything, close and reopen the Messages app, and examine your cellular signal strength in your iPhone’s Status Bar. If the signal bars are low, you’re likely in an area with poor cellular coverage.

Table of Contents

Move to a location with better cellular reception to send and receive messages on your iPhone. Additionally, ensure your iPhone isn’t in airplane mode. Open your iPhone’s Settings menu, toggle off Airplane Mode, and try again.

1. Confirm the Contact Details

Messages might display a “Not Delivered” or “Message Failed to Send” error if the recipient’s contact detail (read: phone number) is incorrect. If you’re getting delivery errors the first time you text someone, confirm that the person’s phone number is correct.

If the number is correct but the message is undelivered, the recipient’s number is probably disconnected or no longer available. Try contacting the recipient via phone call or instant messaging services (maybe WhatsApp) to confirm the authenticity of the phone number.

2. Check Your Account Balance

SMS messaging isn’t free. Cellular carriers have standard messaging charges that vary depending on the location of the sender and recipient, message length, character limit, etc.

Many carrier networks have local messaging rates, which are cheaper than international rates. Some carriers may even charge you for receiving international text messages.

If your messages aren’t delivered, confirm that you have sufficient funds in your account to send text messages. Better yet, subscribe to a plan that allows you to send unlimited messages at zero extra cost. Contact your cellular carrier for more information about text messaging charges and plans available in your country.

3. Check iMessage System Status

Server outage is another noteworthy causative factor for message failures on iPhone—especially if you can’t send iMessages. Head to Apple’s System Status page and locate iMessages on the list of services.

The messaging service is working correctly if its status indicator is colored green. A red or yellow icon means there’s a problem with iMessages. Wait until Apple restores the service or contact Apple Support to report the problem.

4. Connect to Cellular Data or Wi-Fi

You need an internet connection to send and receive iMessages and MMS in iOS. If your iPhone fails to send these messages, check that you’re connected to the internet either via cellular data or Wi-Fi. 

5. Close and Reopen Messages

Force-closing a problematic app can sometimes fix issues causing the app to malfunction. Close and reopen the Messages app if you can’t send messages despite having a strong internet connection, SMS/MMS plan, and strong cellular signal strength.

6. Enable MMS

MMS messages include media files like images, GIF files, videos, voice memos, etc. If you can’t send or receive cellular messages with multimedia files, MMS messaging is probably disabled on your iPhone. Here’s how to turn the feature back on.

Open the Settings app, select Messages, scroll to the SMS/MMS section and toggle on MMS Messaging. You should also enable the Group Messaging option—if your carrier supports Group MMS messaging.

MMS messaging requires a network connection, so ensure an active cellular data plan supporting MMS messaging. You may not be able to send or receive MMS messages over a Wi-Fi connection.

7. Try the Airplane Mode Trick

You can use Airplane Mode as a troubleshooting fix for network-related issues. Putting your iPhone in and out of airplane mode will reboot the cellular radio, refresh cellular connectivity, and boost signal strength.

If your iPhone isn’t sending text messages due to poor cellular reception, enabling and disabling Airplane Mode could resolve the problem.

Open your iPhone’s Control Center and tap the Airplane Mode icon until it turns orange. Wait for about 5-10 seconds and tap the orange Airplane Mode icon to disable the feature and restore cellular connectivity.

Wait for another 5-10 seconds, open the Messages app, and check if you can now send and receive text messages.

8. Update Date & Time Settings

Your iPhone may fail to send messages if the date, time, and timezone settings are incorrect. Or, if these settings don’t match your network’s date and time.

Wait for some seconds for your iPhone to update the date & time settings, and try resending the undelivered messages.

9. Re-Insert Your SIM Card

This tool is an effective troubleshooting fix for weak cellular reception and iOS network errors. Insert the SIM-eject tool that shipped with your iPhone into the hole next to the SIM tray. Use a paper clip or other small, thin object if you can’t find the SIM-eject tool.

Remove your SIM card from the SIM tray, wipe the metal surface of the SIM card with a clean, dry cloth, and put it back in the SIM tray.

Doing this could automatically install carrier settings updates. Proceed to the next section if the problem persists. 

10. Install Carrier Settings Update

Like iOS updates, carrier settings updates help fix bugs and network issues, improve cellular connectivity, and boost network performance.

Outdated carrier settings could be the reason why your iPhone is not sending text messages. While most carriers automatically push such updates to mobile devices, follow the steps below to install the updates on your iPhone manually.

You should get a prompt on the screen if a carrier settings update is available for your iPhone.

11. Restart Your Phone

Performing a device reboot could be another easy fix. Press and hold the Side button + Volume Up or Volume Down button and move the slide to power off slider to the right.

Press and hold the side button until the Apple logo appears on the screen to restart your iPhone. 

12. Reset Network Settings

Problems with your iPhone’s cellular or network configurations could trigger messaging errors. Perform a network reset if your iPhone still isn’t sending text messages.

Note: A network reset not only returns your cellular network preferences to factory default. Other network components like Wi-Fi (networks and passwords), VPN settings, and Bluetooth connections are also reset.

Open Settings, select General, tap Transfer or Reset iPhone, and select Reset.

    Select Reset Network Settings, enter your iPhone’s passcode, and select Reset Network Settings on the confirmation prompt to proceed.

    That will restart your iPhone and reset its network settings to factory default.

    13. Update or Downgrade Your iPhone

    The iOS version installed on your iPhone often ships with issues of which you’re unaware. For instance, iOS 14.2 had bugs that prevented the receipt of MMS messages and message notifications on iPhone. Apple has since fixed the bug with iOS 14.2.1 and iOS 14.3.

    If your iPhone isn’t sending text messages, installing an iOS update might fix the problem. Connect your iPhone to a Wi-Fi network and follow the steps below to install an iOS update.

    Did your iPhone stop sending text messages after installing an update? Downgrade your iPhone to the previous stable version if you cannot wait for Apple to resolve the issue.

    Contact Your Cellular Carrier

    Your cell phone carrier may be experiencing a temporary service downtime. Or perhaps, your cellular data plan doesn’t support MMS messaging. We should mention that hardware issues (e.g., damaged SIM card port/tray, faulty cellular antenna, etc.) can also cause this problem. 

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    Iphone Won’t Update? 13 Fixes To Try

    One of the best things about owning an iPhone is that you’re guaranteed many years of iOS updates, making your phone a fantastic investment. That is until it refuses to update iOS at all.

    Whether you’ve got a new iPhone or a much older model, there are several things to try if you’re having trouble getting your iPhone to update. Before starting the troubleshooting process, ensure that you have an up-to-date backup of your phone to prevent any potential data loss.

    Table of Contents

    1. Is Your iPhone Eligible?

    Apple has one of the longest support cycles for its operating systems in the mobile phone industry. That being said, at some point, your iPhone model will no longer be supported with new iOS updates, even if it’s in perfect working condition.

    Be sure to check whether your current phone model is listed under supported phones for the latest version of iOS, which is iOS 16 at the time of writing. If it isn’t, there’s not much you can do. However, don’t feel like you need to buy a new phone immediately. You’ll continue to get security updates for a few years, and it will be some time before your apps require an iOS version that is newer than your phone can run.

    2. Is Your iPhone Jailbroken?

    If your iPhone’s software has been modified in any way not approved by Apple, then there’s a good chance there will be problems if you try to download and install an official update.

    You have two options here. If you want to keep your jailbreak, you’ll have to use a third-party update tool rather than Apple’s official update server. We don’t recommend this since you have no control over your phone’s security. Third-party providers of jailbroken iPhone system images can modify them in ways that can damage your privacy.

    3. Check Your Internet Connection

    You probably know that updates have to come over the internet, but sometimes it’s easy to overlook that your internet connection is down. So make sure you’ve enabled Wi-Fi or mobile data and can access online resources and services.

    If you can’t open websites or stream videos, for example, it’s not surprising that you can’t download updates. The answer is to troubleshoot your network connection.

    4. Check Your Firewall, VPN, Or Use Another Connection

    Even if your iPhone has a working internet connection and you can access the websites you regularly use, that doesn’t mean the specific resources the update system needs are accessible.

    If you have a firewall, consider adding the necessary exceptions to allow access to Apple services. Apple maintains a list of ports that must be open and check out our port forwarding guide.

    Suppose you don’t feel up to messing around with firewalls, ports, and other network settings. In that case, you can try updating using a different internet connection, such as your mobile data connection or your work Wi-Fi network.

    5. Manually Initiate the Update

    You can check for and install updates manually on your iPhone.

    Open the







    Software Update


    Now either download and install a pending update or manually check for a new update and then download and install it.

    6. Restart Your iPhone

    As with so many baffling problems computers throw at us sometimes, a simple reboot can clear up temporary glitches. Restarting your phone will usually sort it out if your update isn’t working because a background process has crashed or temporary files are corrupted.

    The exact method for restarting your iPhone depends on the model you have and whether it has a Home button, a side button or a power button. If you don’t know how to restart the phone, look at our iPhone restart guide for any model.

    7. Wait a Little

    If you’re trying to update your iPhone shortly after a new update becomes available, you’re competing with everyone else trying to do the same thing, hammering the Apple servers. This is especially true if the update in question is a major iOS version update or introduces a feature everyone is excited about.

    8. Do You Have Enough Storage Space?

    Most updates for iOS are small, so even if you don’t have much free space available, they should still download and install without a hitch. However, with bigger updates, you may not have enough room to download the update files, unpack, and then process them.

    Try to free up some space on your device by offloading apps. This feature keeps all your personal data and just deletes the app’s downloadable data. The app’s icon will remain, and you simply have to tap it to re-download it when you’re done.’

    9. Delete the Update and Try Again

    10. Update Using Finder or iTunes

    If your iPhone’s built-in update feature isn’t working properly, you can use your macOS Catalina (or later) or Windows computer to update your phone.

    In either case, the first thing you should do is back up your phone by ensuring you have an up-to-date iCloud backup or making a backup to your Mac or Windows PC using Finder or iTunes.

    For Mac users, here’s how to update your phone using Finder:




    Connect your


    to your


    using the appropriate

    USB to Lighting cable

    . One should be included with your phone in the box.

    If your iPhone asks whether it should

    trust the computer

    , select



    Look for your iPhone in the

    left hand sidebar



    and select it.




    Follow the on-screen instruction, and enter your


    if requested.

    Once the process has been completed, you can disconnect your phone.

    If you’re using iTunes on Windows, here’s how to update your phone:



    . If this is your first time, you may have to sign in with your Apple ID first.

    Connect your


    to your


    using the appropriate

    USB to Lightning cable

    . One should be included with your phone in the box. If asked to allow access to the phone, select


    Select the

    Device button

    in the

    iTunes toolbar


    In the

    Summary tab

    , look for

    Check for Update



    and select it.

    Follow the instructions to complete the update


    Once the process has been completed, you can disconnect your phone.

    11. Restore Your Phone With Finder or iTunes

    If your iPhone won’t update even when using an external program, you can try restoring your last or before-last backup. Of course, this only works if you have a backup on your computer or in iCloud.

    For Mac users, here’s how to restore your phone using Finder:




    Connect your


    to your


    using the appropriate

    USB to Lightning cable

    . One should be included with your phone in the box.

    If your iPhone asks whether it should

    trust the computer

    , select



    Look for your iPhone in the

    left hand sidebar



    and select it.





    Restore iPhone


    Follow the on-screen instruction, and enter your


    if requested.

    Once the process has completed, you can disconnect your phone.

    If you’re using iTunes on Windows, here’s how to restore your phone:



    . If this is your first time, you may have to sign in with your Apple ID first.

    Connect your


    to your


    using the appropriate

    USB to Lighting cable

    . One should be included with your phone in the box. If asked to allow access to the phone, select


    Select the

    Device button

    in the

    iTunes toolbar


    In the

    Summary tab

    , look for

    Restore iPhone

    and select it.

    Follow the on-screen instruction, and enter your


    if requested.

    Once your backup is restored, and you reboot your phone, try updating again.

    12. Recover From a Failed Update

    If your phone started an update and then failed partway through, it can lead to some serious issues. Your phone may even fail to start up, and it can be scary if that familiar Apple logo doesn’t pop up!

    The good news is that you can use DFU mode, which is a special recovery mode that lets you flash a clean firmware copy to fix iPhone problems that are more serious. This is a mildly complex process that includes a force restart, but if you head over to How to Use DFU Mode on iPhone you’ll find all the necessary steps there.

    13. Fixing Stuck iPhone Updates

    If even this doesn’t resolve your issues, then it’s time to get in touch with Apple support and get professional assistance straight from the source.

    Youtube Not Working? Here Are Quick Fixes To Try

    Have you ever tried watching YouTube videos only to find that the loading icon just keeps circling, or the video is entirely blank?

    What are the reasons for YouTube not working? In this article we’ll explore over 15 things you can try when you find that YouTube just isn’t working right. At least one of these tips should fix your issue.

    Table of Contents

    Is YouTube Down?

    If you can’t even get to the YouTube website, there could be a potential problem with the site itself.

    This is always the first thing you should check. Because if there is a problem with YouTube, it’s likely impacting many thousands of users across the globe. The best two sites to check for this is Downdetector or Outage.Report.

    On Downdetector, you’ll see a graph showing the number of users who’ve had YouTube problems in the last 24 hours. There’s also a I have a problem with Youtube button you can use to report your issue.

    Is YouTube Having Technical Issues?

    The next thing to check is, even though you can access YouTube, is the site having internal technical issues? This happens more often than people think.

    Some issues that can represent internal technical issues:

    Specific buttons not working.

    Menus behaving strangely.

    Video control buttons not working right.

    White or black video when you press the play button.

    The Youtube Help page is the place to go to search for the specific issue you’re seeing. 

    You may find that other users have had the same issues in the past, and you can learn from the solutions within the community.

    You could also discover that the issue is an internal YouTube technical glitch, and all you need to do is wait.

    Are YouTube Ads Causing The Problem?

    Another common issue that can happen when you try to play YouTube videos is that the video won’t play. Or it’ll play after multiple attempts and then stop playing again.

    To fix this issue with YouTube not working:

    Open chúng tôi in your browser and make sure you’re signed into the same Google account you’re using on YouTube.

    Select the Google profile icon at the upper right and select Manage your Google Account.

    Select Data & personalization from the left menu.

    Scroll down to Ad personalization and select Go to ad settings.

    Make sure that the toggle for Ad personalization is ON is enabled.

    Is It a Private Video?

    If you’re trying to view a private video, you’ll need to make sure that you’ve been invited to view the video before you can play it.

    Make sure the person who created the private video knows how to change the video privacy settings. 

    To be able to view private videos you’ve been invited to view:

    You need to have your own YouTube account and be signed into it.

    If you have multiple YouTube accounts, make sure you’re signed into the one the video was shared with.

    You need a direct link to the private video once it’s been shared with you.

    Update YouTube App On Mobile Devices

    If YouTube videos aren’t working on your mobile phone, you may need to update the YouTube app. This is because some updates may break old versions of YouTube on mobile devices where the app hasn’t been updated yet.

    Updating the app can resolve those issues.

    To do this on Android:

    Open the Google Play Store app.

    Tap the menu icon and select My apps & games.

    Tap Update to the right of the YouTube app.

    To update the YouTube app on iOS devices:

    Open the App Store app on your phone.

    At the bottom of the screen, select Updates.

    Next to the YouTube logo in the list, select Update to update the app.

    Once the YouTube app is updated, restart your mobile device. Then reopen the app and try viewing the YouTube video again.

    Make Sure The Browser Isn’t Causing Problems

    If you’re using Chrome to view YouTube videos, there are a number of Chrome settings that could cause YouTube to stop working.

    Try all of the following fixes on the Chrome browser to fix the issue.

    Clear Cookies and Cache

    Clearing all cookies and cache in Chrome often fixes numerous YouTube issues.

    To do this:

    Select the three dots in the upper right corner of the Chrome browser to open the menu.

    Select More tools from the menu.

    Select Clear browsing data.

    In the Clear browsing data window, make sure Cookies and other site data and Cached images and files are both selected, and select Clear data.

    Update Chrome

    Sometimes, recent Chrome updates can lead to older versions of Chrome having issues playing YouTube videos. You can resolve this by updating your version of Chrome to the most recent version.

    To do this:

    Select the three dots in the upper right corner of the Chrome browser to open the menu.

    Select Help and select About Google Chrome.

    On the About Chrome page, Google will check that you have the latest version. If you don’t, the update will take place automatically.

    Check Proxy Settings

    Sometimes, malicious apps or browser extensions may update your proxy settings and cause issues with using YouTube. 

    To set your Chrome proxy settings back to default:

    Type chrome://settings/system in the browser URL field.

    Select Open your computer’s proxy settings.

    In the proxy settings window, make sure Use a proxy server under Manual proxy setup is set to Off, and that Automatically detect settings under Automatic proxy setup is set to On. 

    If you’re using a browser on a company network that uses manual proxy settings, reach out to your IT department to find out what those are and get help setting them back to the correct settings.

    Enable Javascript

    YouTube needs Javascript enabled in your Chrome browser in order to work properly. 

    To do this:

    Select the three dots in the upper right corner of the Chrome browser and select Settings.

    Scroll down to the Privacy and Security section and select Site Settings.

    Scroll down to JavaScript. 

    If the status isn’t currently “Allowed”, select it and enable the toggle to the right of Allowed.

    Disable Ad Blocker and Use Different Browser

    Ad blockers usually don’t cause any problems in YouTube, but depending on what ad blocker you are using and what settings you have enabled in your ad blocker, it’s worth trying to disable to make sure that’s not causing the problem.

    In addition to ad blockers, other plugins like Disconnect, Privacy Badger, ScriptSafe, etc. can block certain elements on YouTube that may prevent the videos from playing.

    Lastly, if you’re using a browser like Brave, it has some very strict default privacy features that could be causing issues with YouTube. Try a different browser and see if that fixes the issue. If it does, try disabling all add-ons and any browser privacy features.

    Check Your Internet Connection

    It seems obvious, but many people don’t realize that YouTube isn’t working because they’ve lost their internet connection.

    If your internet connection is bad, you’ll need to troubleshoot the internet connection before you can test YouTube again.

    A couple of quick fixes that can get your internet working properly again is to flush your DNS settings, and reset your network settings. 

    Update Graphics Driver

    If you’re seeing a black, white, or green screen when trying to play YouTube videos, the issue could be your graphics driver.

    A quick fix for this is making sure you have the latest driver for your graphics card.

    Restart your computer once drivers are updated.

    Disable Hardware Acceleration

    For the best quality video while watching YouTube, enabling hardware acceleration is a good option. However, on older computers it can cause performance problems.

    To see if this is the issue, try disabling hardware acceleration.

    Type chrome://settings/system in the browser URL field.

    Disable the toggle to the right of Use hardware acceleration when available.

    Select Relaunch to relaunch Chrome.

    Sync Time, Date, And Region

    One odd behavior not many people think about is what happens when your time zone is incorrectly set on your computer. This can lead to YouTube videos not working properly, and may just show the loading sign constantly.

    You can quickly check this setting to make sure it’s not causing the problem.

    On a Mac:

    Open System Preferences

    Select Date & time

    Under time Zone, select Set time zone automatically using current location

    Restart your system for your time and timezone to get updated automatically by your system.

    Uninstall Conflicting Apps

    Sometimes, malicious apps you recently installed can cause issues with playing YouTube videos. Uninstalling those apps will often resolve the issue with YouTube not working.

    You can check for apps you’ve recently installed and uninstall them.

    Select the Start menu, type run, and select the Run app.

    Type chúng tôi and press Enter.

    Select the Installed On header to sort apps in order of the ones most recently installed.

    Select any apps you’ve installed that might be causing an issue and select Uninstall at the top to uninstall that app.

    Also have Chrome search for and clean up any harmful software on your system.

    To do this:

    Open Chrome, type chrome://settings/cleanup in the browser URL field, and press Enter.

    In this window, select the Find button to have Chrome scan for harmful apps and remove them.

    The scan only takes a few minutes, but it’s worth doing to make sure there isn’t any harmful software on your system that could be causing conflicts with playing YouTube videos.

    Other Fixes When YouTube Is Not Working

    If all else fails, the YouTube video you’re trying to view may be restricted in your region.

    A good workaround for this is to try using a VPN service to access the YouTube video you want to watch. This “tricks” YouTube into thinking you’re connecting from a different country, which may allow you to view the video.

    Another fix that has worked for different people is making sure you have the latest Windows updates installed on your system. It’s a good idea to enable automatic updates so this doesn’t cause a problem with viewing YouTube videos. 

    Is Your Wireless Mouse Not Working? Try These Fixes

    A Wireless mouse is a little more complex than a standard mouse that plugs into the computer. Since they require a wireless connection, they’re prone to interference and USB dongle problems.

    The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. 

    Why is My Wireless Mouse Not Working

    Most problems with wireless mice have to do with the method you use to connect them to the computer. Unfortunately, something as simple as a loosely-inserted USB dongle can keep the computer from recognizing the mouse.

    Even if the connection is made, specific problems might prevent it from holding the connection. On top of that, issues with the mouse itself can keep it from working even if the wireless connection is stable. 

    How to Fix Wireless Mouse not Working

    Approach troubleshooting your mouse from a logical perspective to make it as simple as possible. For example, if the mouse can move on the screen, the connection is probably working, and one of the keys on the mouse might be broken. If it works in one program and not another, check program settings before troubleshooting the mouse. 

    Of course, the source of the problem can always be something you don’t expect. But using a logical progression to pinpoint it can help save you some time along the way. 

    Interference Issues

    Certain surfaces can cause wireless signal interference. The connection between your mouse and the computer is weakened or prevented by some problem. There are a few different sources of interference to consider.

    Distance is a significant source of interference. If you try to use the mouse too far from the computer, the wireless connection simply won’t happen. While some mice can operate with 30 feet between the device and the computer, that distance is often shortened by other sources of interference.

    Physical barriers are another significant source of interference. Walls, metal surfaces, and other impediments can keep the signal from reaching your computer. If you have a large metal desk that you keep the computer under, that metal might be the reason why the mouse isn’t connecting to the computer.

    Interference also comes from overcrowded wireless bands. Most devices, including mice, still operate on the 2.4 GHz band, even though 5 GHz and 6GHz bands are becoming increasingly popular.

    Even household devices with wireless connectivity can use the 2.4 GHz band; some refrigerators connect to grocery shopping apps or Twitter, for example. The more of these devices you have, the more difficult it is for a mouse on the same band to have a clear connection.

    To determine whether interference is the source of your wireless mouse woes, try to eliminate as many of them as possible. 

    Place the computer on a solid flat surface with space for your mousepad. 

    Turn off all other wireless devices in the area and those that work on the same band as your mouse. 

    Plug the USB dongle into the computer.

    Turn the computer on.

    Turn the mouse on.

    Attempt to use the mouse on the computer. If it’s working now when it wasn’t before, try it with different placement in your usual setup.

    Unfortunately, problems with interference might require you to move your entire computing setup. There isn’t much you can do to mitigate the problem if that’s the root of your wireless mouse issues because the signal must reach the computer.

    Experiment with different positioning until you find something that suits your space and still works with your mouse. If there aren’t too many wireless devices, the distance is close, and the barriers have been resolved, it’s probably another issue. 

    Connection Problems

    Connection problems can also come from an improperly connected dongle or mouse set incorrectly. You’d be surprised how often people forget they have to turn on their wireless mice! Check the mouse itself and the dongle that you put into the computer to make sure they’re ready to work. 

    Flip your mouse over and make sure it’s switched on.

    Remove the dongle from the computer.

    Shut down the computer.

    Plug the dongle into a working USB slot.

    Restart the computer.

    Try to use the mouse again.

    You want to double-check that you’re seating the USB dongle firmly in the computer’s USB slot. A weak or shaky dongle can prevent your wireless mouse from working. Don’t shove it in hard, but do make sure it’s inserted before attempting to use your mouse. 

    Power and Charge

    Another issue that wireless mice experience is power and charge issues. Different brands use different power sources, but all wireless mice are rechargeable or run on batteries. If your battery charge is low, it might keep the mouse from working.

    Don’t just grab batteries from a nearby remote and switch them into your mouse. Some devices can run on low battery power and still work even if the battery charge won’t give you the best performance in another machine. The best thing to do is replace the batteries with fresh ones to test whether that’s the issue.

    If your wireless mouse is rechargeable, turn it off and place the charger in the port. Wait until it gets to 100 percent charge before you attempt to use it again.

    Sometimes built-in rechargeable batteries start to lose their ability to retain a charge. If you’ve noticed that your mouse is working less and less between charges, it might be time to replace another one. At the very least, start shopping when the charge frequency gets inconvenient. 

    Windows Settings Adjustments

    There are two main things to concern yourself with on Windows regarding your wireless mouse. First is the driver installation and upkeep, and second, the mouse settings. A problem in either can cause your wireless mouse not to work.

    Driver Installation and Upkeep

    When you first connect your USB dongle to your computer and turn on your mouse, Windows should start to install the drivers. However, that isn’t always something that triggers exactly when it’s supposed to.

    If you have the drivers on removable media or downloaded from the manufacturer’s website, install them. If not, follow these steps to have Windows search for a new device and drivers.

    You can also scroll down to the listing for your wireless mouse in the Device Manager and search for new drivers. Out-of-date drivers can often create problems for peripheral devices.

    If your mouse isn’t appearing in the Device Manager at all, it might not be connected to the computer. Every device Windows detects should be accessible there. 

    Mouse Settings in Windows

    You should also check your mouse settings, especially if your problem is related to erratic mouse movement. Sometimes adjusting your settings can improve its behavior or fix issues you didn’t know settings could create.

    If you have misconfigured options, it might feel like your wireless mouse isn’t working right. At the very least, checking the settings gives you the peace of mind to know they’re correct. 

    Computer Hardware Problems

    Sometimes the problem with a wireless mouse is a computer hardware problem. I experienced this one, and it was very annoying to solve because it didn’t occur to me right away.

    The motherboard on the computer I was using was never connected to the front USB ports on the computer tower. They weren’t getting any power. However, I didn’t realize that because it wasn’t a computer that I built myself. I plugged in a USB dongle and had no response from my wireless mouse or computer.

    If any of your USB ports aren’t working for any reason, it can stop your wireless mouse from making the connection. Check your ports by connecting to other devices. Try different ports.

    Each time, give your computer a chance to check for drivers and detect the mouse. You may find a port that works even if a few of them are damaged or disconnected. 

    You can also try the wireless mouse on another computer to see whether it works or is broken. 

    Common Problems with Wireless Mice Brands

    Certain troubleshooting tips only apply to specific wireless mouse brands.


    The best way to manage your Logitech mouse is with G Hub, the brand’s peripheral device management software. Make sure to open G Hub and check to see that the software detects the wireless mouse. If you don’t have G Hub, download it from the Logitech Website to manage your mouse. 

    Make sure you’re running the latest firmware in G Hub too. In 2023, a firmware update wasn’t pushed directly to G Hub users, and they had to download it manually. Doing so fixed a variety of problems with their products. 

    If the Logitech mouse you’re using has a reset button, try to use it before troubleshooting the mouse. Hold the reset button for five seconds with the mouse on before attempting to use the mouse again. 


    One fix Razer recommends for wireless mice that aren’t working is cleaning the tracking sensor on the bottom of the mouse with a q-tip dampened with isopropyl alcohol. Make sure to remove the dongle from the computer and turn off the mouse before starting.

    They also recommend plugging in the dongle directly to the PC and not into a USB hub. 

    If you’re having a calibration issue with a Razer wireless mouse, try to reset it.

    Once you’re done, the mouse should be recalibrated. This is particularly good at fixing issues that feel like a laggy connection or something similar. 


    Corsair has a process you can use to reset a wireless mouse experiencing issues.

    Frequently Asked Questions How Do I Reset My Wireless Mouse?

    That depends on the brand. Not every wireless mouse has a reset protocol. Check your documentation or the manufacturer’s website for your specific model to see what options are available for you.

    Why Aren’t Batteries Working in My Wireless Mouse?

    If you’re using new batteries and it still isn’t working, check to ensure the battery area is clean and free of corrosion. Clean it off when the surface is dirty and let it dry thoroughly before inserting new batteries. If it still doesn’t work, you might have to start shopping for a new mouse. 

    Can a Wireless Mouse Go Bad?

    A wireless mouse will eventually stop working even if you treat it gently and don’t use it very often. The harder and more often you use it, the quicker it will reach the end of its life. 

    What Is the Lifespan of a Wireless Mouse?

    Volume Or Sound Not Working On Mac? 11 Fixes To Try

    For the most part, macOS is a well-behaved operating system that rarely experiences irritating day-to-day glitches, but now and then, you may find that your volume controls or even your sound output as a whole aren’t working correctly.

    There are several reasons why this may happen. We’ll walk you through both rare and common Mac sound issues to help you fix the problem.

    Table of Contents

    1. Check The Mute Button!

    If you’re using an Apple keyboard, then the F10 key doubles as the audio mute toggle. It’s far too easy to accidentally tap this button, or have your cat “accidentally” step on it when you aren’t looking. So give the F10 key a press to see if it unmutes your sound.

    2. Restart Your Mac

    One of the first things you should try is restarting your Mac. In our experience, a simple reboot resolves most sound glitches in macOS. Just ensure all of your audio equipment is connected before restarting the computer. Sometimes connecting audio devices after the computer has already started is the cause of the issue. So hook it all up before you see the Apple logo.

    3. Check Your Hardware

    Sometimes the problem is that you’ve simply hooked something up incorrectly. Make sure that you haven’t, for example, plugged your speakers into an input instead of an output. If you’re using a Bluetooth audio device, try resetting it to factory defaults and pairing it with your Mac again.

    Here are some general things to check:

    Make sure that your Mac speakers or headphones are properly plugged in.

    Check your speakers’ or headphones’ audio output volume slider to ensure they are turned up.

    Check the volume slider on your Mac to ensure that the volume level is turned up and the mute button is not enabled.

    If you are using external speakers or headphones, try using the internal speakers (for MacBooks or iMacs or other Macs with built-in speakers) to see if the issue is with the external device.

    Check for any visible damage to the headphone jack or audio port on your Mac and the speakers or headphones themselves.

    If you suspect any specific piece of gear is to blame, try it with another device if possible to eliminate it as a suspect.

    4. Check Your Sound Settings

    With your physical hardware inspected and in working order, the next troubleshooting step is ensuring your sound settings are correct.

    To check your sound settings on a Mac, follow these steps:

    In the

    System Preferences/Settings window

    , select



    Under the

    Output tab

    , make sure that the

    correct device

    is selected as the output device. For example, you may have an HDMI device without speakers selected.

    Under the

    Input tab

    , make sure that the

    correct device

    is selected as the input device.

    Under the

    Sound Effects tab

    , make sure that the

    Play sound effects through

    option is set to the correct device.

    Also, be sure to check that the volume slider isn’t muted.

    If everything here looks correct, it’s time to move on to more sophisticated fixes.

    5. Reset the NVRAM (Intel Macs) or PRAM (Apple Silicon Macs)

    NVRAM (Non-Volatile Random-Access Memory) or PRAM (Parameter RAM) are types of memory that store certain settings and information that your Mac uses to access certain features. If you’re experiencing an issue with volume or sound on your Mac, you may want to try resetting them, as this can sometimes help to resolve the issue.

    Check out How To Reset PRAM & SMC On Your Mac for more information on how to perform the reset.

    6. Check for Software Updates

    If volume or sound is not working on your Mac, checking for any available software updates is a good idea. Outdated software can sometimes cause issues, and installing the latest version of macOS can help to resolve these issues.

    If no updates are available or the issue persists after updating, try the next fix on the list. You can also use the terminal to perform updates manually.

    7. Try a Different User Account

    If volume or sound is not working on your Mac, you may want to try logging in to a different user account to see if the issue persists. This can help to determine if the issue is specific to your user account or if it is a system-wide issue.

    If the issue does not persist when logged in to a different user account, it is likely that the issue is specific to your user account and can be resolved by deleting or troubleshooting your account settings. If the issue persists when logged in to a different user account, it’s probably a system-wide issue requiring further troubleshooting.

    8. Repair Disk Permissions

    If you’re experiencing an issue with volume or sound on your Mac, you may want to try repairing the disk permissions on your Mac. Disk permissions are a set of rules that determine which users and processes are allowed to access certain files and folders on your Mac. If the permissions are incorrect, it can cause issues with your Mac.

    To learn how to repair disk permissions, check out How to Fix or Repair Disk Permissions in macOS.

    9. Try Safe Mode

    You may want to try starting your Mac in Safe Mode. Safe Mode is a special boot mode that allows you to troubleshoot and fix issues with your Mac by starting up with a minimal set of drivers and programs.

    For instructions on how to boot into Safe Mode in macOS, check out How to Boot Up and Use a Mac in Safe Mode

    If the issue goes away in Safe Mode, it’s a good bet that the problem is with a third-party application, not macOS.

    10. Check for Third-Party Software Conflicts

    If the problem isn’t present in Safe Mode, it’s a good idea to check for any conflicts with third-party software that you have installed. Third-party software can sometimes interfere with the normal functioning of your Mac and cause issues like this.

    If the problem is present right from the moment you boot up your Mac, it’s likely one of your startup programs. Check out How to Enable or Disable Startup Programs on macOS to see how you can selectively disable programs until you find the one causing the issue.

    11. Reset the System Management Controller (SMC)

    The System Management Controller (SMC) is a chip in your Mac that controls power to certain hardware components. If you’re experiencing an issue with volume or sound on your Mac, you may want to try resetting the SMC, as this can sometimes help to resolve the issue.

    Check out How To Reset PRAM & SMC On Your Mac for more information on how to perform the reset. If the issue persists after resetting the SMC, you may want to consider looking for further assistance from a technical support specialist.

    Further Troubleshooting Steps

    The above fixes represent the most straightforward troubleshooting path for this particular problem, but if you still don’t have working sound, there are a few miscellaneous things you can try,

    The Apple Hardware Diagnostic

    Check for any hardware issues by running Apple Hardware Test or Apple Diagnostics. To do this, shut down your Mac and press the power button to turn it back on. Immediately press and hold the D key on your keyboard. Release the key when you see the login window. Apple Hardware Test or Apple Diagnostics will start automatically. Follow the prompts to complete the test.

    On Apple Silicon Macs, the new method is to press and hold the power button from a power off state until you see a list of start options. Then press Command + D to start the diagnostic tool.

    Using Disk Utility To Check for Errors and Corruption

    Check for any corrupt system files by running a Safe Boot and using Disk Utility to repair the hard drive. To do this, start your Mac in Safe Mode and then run Disk Utility as described above.

    Thunderbolt and USB Audio Devices

    If you’re using a Thunderbolt or USB audio device, try unplugging it and then plugging it back in to see if this resolves the issue.

    Malware and Viruses

    If you suspect that malware may be causing the issue, you may want to try running a malware scan on your Mac using an antivirus program.

    Restarting Core Audio

    If you’re experiencing an issue with coreaudiod, the core audio process that handles the sound controller, you may want to try restarting the process.

    You can restart the Core Audio component by pasting the command below in Terminal and pressing Enter.

    sudo killall coreaudiod

    Can’t Play Videos On Your Android And Iphone? Try These Fixes

    Sometimes, your phone won’t play videos when trying to launch a video from Gallery or other social media platforms. If your Phone cannot play videos or keep crashing, you can fix such an issue by tweaking a couple of things on your Phone. 

    Many users have reported that they are unable to play videos or edit in some cases. Moreover, such issues can occur if the video is corrupted. Or, your device bugs are hindering the media player apps from functioning properly.

    Whatever the reasons, in this article, we have covered simple methods you can try on your device to fix it so that you can enjoy the video content again.

    Why is My Phone Not Playing Videos

    In this part, we will see the most common causes behind the videos not playing on the Phone:

    The video file is corrupted, that is why you are unable to play the video.

    Your device’s default media player may not support the video.

    A software bug on your device can also lead to these problems.

    How to Troubleshoot Videos Not Playing on Phone?

    Once we know the causes behind this issue, now let’s see what we can do to fix it. Here are the quick and easy fixes you can try and use to deal with such an issue. We hope one of the fixes will work on your device.  

    Force Quit the Media Player

    If your video keeps crashing or not opening, the first thing you can do is force quit the app. A problem like an app crashing while trying to open a specific thing is normal if you have tons of power-consuming apps running in the background. Therefore, try force quitting the app on which you are trying to play the video.  

    On Android and iPhone:

    Reboot the Device

    You should consider rebooting your device if you cannot fix the issue by force quitting the app. Most app crashes or not opening the content can be fixed by simple rebooting. So, you should consider rebooting the device, as it has a higher chance of resolving such an issue unless the video is itself corrupted. 

    On Android:

    On iPhone:

    Check the Internet Connection

    Internet connection is a must if you are playing videos on social media or other online video platforms. If you are watching something online, and suddenly the internet stops, your video will also stop playing. So, check your cellular data or Wi-Fi connection.

    You can also toggle off and on Wi-Fi or turn off/on Router to quick fix it. Sometimes, the content you are watching online can also be disturbed if there’s a problem with the company’s server. In that case, you need to wait, have patience and let the issue be fixed.  

    Check the Storage

    You should also keep an eye on your device storage. If someone is transferring video on your device, due to the low storage, you may only receive the half video file, that is why you are not able to play the whole video.

    Also, if the video you are trying to load is large in size, it may take a long time to load or don’t even open. If that’s the case, you need to clear some unnecessary files to make space for your new files.

    Assuming that there is no problem with your device storage but you are still unable to play video, you can jump into another method. 

    On Android:

    On iPhone:

    Update the Media Player

    If you want to play the video from your Phone’s default media player, it might be broken due to bugs. That’s why it is not playing the video. So, to quickly fix it, you should update the media player.

    Each manufacturer has its own default media player. So, if you want to update the Gallery of Samsung, you need to go to the Samsung store and update it. However, to update Xiaomi video player, you can update it via the Play store.

    Therefore, for Android, you need to check on the play store and the device’s alternative store to look for your media player to update. 

    On Android:

    Open Play Store or your other device alternative store.

    Search for your respective media player.

    Tap on Update.

    On iPhone:

    Open App Store.

    Search for Photos.

    Tap on Update.

    Use the Alternative Media Player

    This is an alternative method. If your default video player is not working, you can try and download the alternatives to play the videos again. Apps like VLC media player, MX Player, KM player, etc., are popular on iOS and Android.

    You can try any of these and see if it might work on your device. But, before downloading, you can try sending that video to someone near you and see if that video is working on their device.

    If it’s not working for them, that means the video is corrupted. If it’s working for them, it means your device has some issue. 

    Change the Video Formatting

    You might have downloaded the wrong video format. That is why the video is not playing on your device. Most of the phones only support the video format such as .3gb, .mp4, .m4v, and .mov.

    Therefore, before downloading the video, ensure you download it in those video formats to play without having an issue. Or, alternative video players like those mentioned above can also support different file formats, which you can test and see might fix the issue. Moreover, you can also change the video format using different online video formatting tools. 

    Update the Device

    Updating the device can also be considered to fix such an issue. If your device is running on the older version, you can experience such files not opening occasionally. Hence, updating to the latest version will be great for your device, as it can optimize the performance to run the latest apps and, most importantly, fix the bugs from the previous version. 

    On Android:

    On iPhone:

    Reset the Device

    If everything on your Phone is working well, but the video is not playing, it’s a good idea to try and reset the device. If any minor or major bug hinders the device from playing videos, resetting will all clear the data and resolve this issue.

    So, before resetting, make sure to backup all your essential files. Also, this method can take more time than other methods as you need to re-download and add all the files. But it’s an excellent method to fix most software problems.  

    On Android:

    On iPhone:

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