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In most cases, it is only when your Xbox One controller stops syncing that you realize how important it is. Without a controller to interface with it, your gaming console is nothing more than an expensive piece of techno-art.
Sure, you can use Xbox Smartglass or connect a mouse and keyboard to it, but that won’t afford you the full Xbone experience. You may as well play Xbox 360 games on your PC. But you don’t have to do anything that drastic. You can solve Xbox One sync button and controller issues without contacting a Microsoft specialist. The following guide will show you how.
Unlike Xbox 360 controllers, Xbox One controllers use Bluetooth. This allows them to be compatible with the ever-popular Xbox Series X. However, this also means that you may run into pairing issues. Usually, when the Xbox One controller experiences any connectivity issues, it will start flashing and disconnecting.
However, there are rare occasions when your Xbox-One controller will simply refuse to sync/pair without any indication of what is causing the issue. This may lead you to believe that there is something wrong with the Xbox’s sync button.
However, just because your controller seems to be fine, doesn’t mean it is. Thus, in order to ascertain the cause behind your sync problems, we first need to confirm that it’s not actually controller-related.
Thus, essentially, we need to figure out which point in the connection is malfunctioning. Is the issue related to your controller or the actual console sync button? So in this guide, we’ll explore troubleshooting methods that address both issues.
The Xbox One’s wireless controller range is 6-9 meters (19-28 ft). Make sure you’re not too far from the console when you’re trying to sync your controller to it. Again, the sync button and pairing function may not be the issue here. You may be simply too far for the Xbox to detect your controller.
As we’ve stated previously, your Xbox and its controller use Bluetooth to interface with each other. As such, they can be susceptible to interference from other devices that emit radio waves in the same range and frequency.
Thus, if you have any other Bluetooth-enabled devices near your Xbox, you should relocate them before attempting to use the sync button again. To play it safe, we suggest that you move any devices that emit Wi-Fi or cell phone signals too.
If you have any other peripherals such as keyboards or mice connected to your Xbox One, remove them. Even if the said peripheral is connected via USB, it may still interfere with your Xbox One’s sync function.
In the same way rebooting your computer can solve most operating system-related issues, rebooting your Xbox One can solve console sync issues too. Again, software-related errors may be behind your Xbox’s sync button problems. Sometimes, power cycling may also solve some hardware failures. Nevertheless, to fully reboot your console do the following:
Once this is done, try resyncing your controller to your Xbox One using the Xbox One’s sync button.
If you have multiple Xboxes in your house, your Xbox One controller may already be synced to one of them. This may also be the case if you’ve previously connected your Xbox controller to a PC.
Nevertheless, try checking if your controller is not already synced to another device before you attempt to sync.
Under normal circumstances, the Xbox controller should have a persistent white light to indicate that it is synced. While the Xbox One may allow for eight simultaneous controller connections, the gamepad can only connect to one device at a time. And thus, while it may seem as if your sync button is behind your connectivity issues, it’s actually because your controller is already connected to another device.
If restarting or power cycling your console didn’t work, maybe applying the same solution to your controller will. To power-cycle your Xbox One controller, do the following:
Once you’re done power cycling your controller, you can try resyncing the Xbox One.
Sometimes your Xbox One controller’s battery pack isn’t connected correctly. If the contacts between the controller and battery pack aren’t interfacing correctly, this may cause the controller to turn on and off. Furthermore, sometimes this ebb and flow are almost imperceptible, and you may not notice it at first.
Nevertheless, first, ensure that your battery pack is connected. If you’re fairly certain that your battery pack is connected, ensure that it has sufficient power. Try charging or replacing the batteries with fresh ones. In doing so, you may find that your battery pack is faulty and needs to be replaced.
Once you sort your battery issues out, you can try connecting your controller again. If this step doesn’t work, it means that the likelihood of your sync button being behind your pairing issues is high.
As a last resort, until you can find an official Microsoft Xbox One technician, you can temporarily connect your controller to your Xbox One using a micro-USB cable. All you need to do is run the cable from your controller to one of the USB ports on the Xbox One console. This will help you bypass any syncing issues, whether related to your controller or the sync button.
On rare occasions when some software fault may be behind your Xbox One’s malfunctioning sync button, you can factory reset it to return it to default settings. Since you’re probably incapable of connecting your controller wirelessly, you’ll need to connect it via USB (see the solution above).
Of course, this assumes that your controller is fully functional too. Once you have your controller hooked up, you can factory reset your Xbox one using the following steps:
The Xbox One will then erase all operating system data and restart. If your sync button still isn’t working after the factory reset, you can try working through the process again. But instead of choosing the Reset and keep my games & apps option, you should choose the Reset and remove everything option this time.In Summary
If none of the above solutions worked for you, then the reason your sync button isn’t working may be due to a hardware-related fault. While you can try to fix it yourself, we do not recommend this. It will most likely void your warranty.
Furthermore, if you don’t know what you’re doing, you could cause more damage and make things worse. Instead, we suggest that you initiate a service request with Microsoft Device Support. If your warranty has expired, you’ll need to pay for the repairs out-of-pocket.
You're reading How To Fix Xbox One Sync Button Not Working
Last Updated on May 19, 2023
Knowing how to sync an Xbox One controller – indeed any Xbox controller – is essential to kicking off your gaming journey.
With the Xbox One you can turn on the console without one, but to do anything beyond that you do need a certified and official Xbox One controller. If you don’t have one, you can’t even move through the menu.
So here’s a short and simple-to-follow guide on how to sync your Xbox One controller, as well as a few things to keep in mind about the handheld device.
How To Sync An Xbox One Controller Wirelessly
This is the standard and easiest method to connect an Xbox One controller to the console. Once you have done this method once, it’s likely you’ll remember how to do it from that point on.
1Turn On Your Console
First, turn on your console. This can be done on the body of the console. There should be a big button on the front panel next to the disk drive. Press it and it should turn on.
2Grab Your Controller
Once the console is on, grab your controller. On the front of the controller, there’s a big button with the Xbox logo on it – in the middle of the controller above the joysticks. Push and hold this button until it begins to flash. When this flashes, it means the controller is turning on.
On the console, there is a ‘Pair’ button. Pressing this button allows the controller to sync with the console. In most cases, this is a small button either next to the disk drive or the on button of the console.
Once the Pair button has been pressed on the console, you need to find the pair button on the controller. This is on the top of the controller, in between the LB and RB triggers.
Press and hold this button. It will flash and then turn a solid color. Once it has turned a solid color, the controller is synced and connected.
Once this process has been completed, then you are free to control and play the games on the console as you like.
Xbox One controllers have a pair button near the middle of the back of the controller
Using A Cable To Sync A Controller
You may also use a cable to sync a controller to the Xbox One console. This method is slightly easier, but it does require the hassle of getting and using a cable.
1Turn On Your Console
Turn on your console by pressing the main power button.
2Get Your Controller
Grab your controller and connect the cable to the outlet in the top of the controller. Once done, put the other end of the cable into the USB port on the Xbox. This will be near the disk drive or power button.
3Sync Your Controller
Press the Xbox button and hold it until the controller syncs with the Xbox.
Once the controller is synced, you actually don’t need the cable anymore, and you can disconnect it from both the controller and the Xbox. The controller will stay synced, and you can play to your heart’s content.Things to keep in mind
People sometimes have problems connecting their Xbox Ones and their controllers, but these issues are often the result of factors outside the electronics themselves.
As such, here are some things to keep in mind before assuming your controller or console is broken.
Controllers need batteries or charging, both of which can run out. If your controller doesn’t turn on, check the batteries on the back of it. If you use disposable batteries, try replacing them. If you use a single rechargeable battery, possibly check whether it has run out of charge.
Syncing is only effective for a limited range. Most wireless products, like Wi-Fi, have an effective limited range of about 20 to 30 feet. This is also true of wireless syncing. Therefore, keep the controller close to your console when trying to sync otherwise it may not work.
Wireless devices interfere with one another. If you have a lot of wireless devices on at once in a room, it can interfere when you introduce a new one, like when syncing a controller. Make sure that other potentially conflicting devices are off and not transmitting when you try to sync the controller.Conclusion
Connecting a wireless controller to your Xbox One should not be too hard, and it definitely shouldn’t be a hassle. It is one of those things that is really easy to do once you have done it once.
Finally, don’t forget, you can also use Xbox One controller on PC if you have games that would benefit from a controller over mouse and keyboard.
How to Fix Clownfish Voice Changer not working 100% Working Fixes For Clownfish Voice Changer App Not Working
1. Get The Latest Version Of Clownfish
One of the reasons why Clownfish voice changer is not working could be because you have an outdated version of the application. Simply, updating the application can help resolve the issue. Here is how you can update the application –
In the Windows search bar type Control Panel and press Enter
Go to the official website of Clownfish Voice Changer
Download and install the latest version of the Clownfish Voice Changer app
Restart the application and check the app
2. Check If Clownfish Voice Changer App Is Installed In The Default Folder
3. See If Your Microphone is Working Fine
Clownfish Voice Changer app uses your microphone. So, it could be that there are some issues with the microphone settings. First, check if the microphone settings of your computer are fine or not. Check the same for the microphone attached to your computer. You may also have to check if the microphone is correctly installed in the Clownfish Voice Changer app whether in Discord, Skype, or any other platform. Here are the steps to do the same –
Run the Clownfish Voice Changer application
Restart your computer and check if the application is working properly or not
There are times when Microphone settings might not be the issue, instead, it could be that you have an outdated or incorrect microphone driver. You can either go to your microphone’s official website and then install the correct driver. This again leaves a lot of scope for errors as you might stumble upon an incorrect driver. So, instead, you can use driver updater software like IObit Driver Booster 8.
IObit Driver Booster has a database that spans over 4500000 drivers and can be downloaded and installed both online and offline. Here are some of the other features of IObit Driver Booster 8 –
The software shows you when exactly was a driver last updated
Offline driver update functionality in case you don’t have access to the internet
Real-time quick driver updates relieve you of constantly worrying about drivers now and then
You can backup, rollback and uninstall drivers right from within the application
Auto-update and auto-backup facilityHow to Update Drivers With IObit Driver Booster 8?
If your microphone driver is outdated, it will be listed
Download IObit Driver Booster 8
Let’s assume that you use Clownfish on Discord and that is where you are facing the issues. So, to update the Discord, you do not have to necessarily shut down the app, instead follow the steps mentioned below –
While the Discord app is running, maximize the window
Press Ctrl + R shortcut. This will refresh the user-interface
If there is a pending update, the application itself will detect and download it
The next time you will open the application, it will be updated
Do let us know if the above-mentioned fixes helped you resolve the Clownfish Voice Changer not working issue. For more such updates, keep reading Tweak Library. You can also connect with us on Facebook, YouTube, Flipboard, Pinterest, Instagram, and Tumblr.
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Skype is one of the most popular VoIP services used by millions of people around the globe. But like other VoIP services, Skype also sometimes experiences issues in working properly. For instance, many users recently said Skype isn’t opening or keeps crashing on their Windows 11 PC.
So, if your Skype app is also not opening on your Windows 11 PC or constantly crashing, try all the possible workarounds we’ve shared in this in-depth fixes troubleshooting guide. So read ahead and resolve the Skype not working issue on your Windows 11 computer.
Why Is Skype Not Working in Windows 11?
There could be several reasons for Skype not working issue in Windows 11. But below are some of the most common ones:
Lack of Admin Rights
Built-in Windows Defender Firewall
Malware, Viruses & Other Infected Files
Corrupted Windows Files
Issues With Network Settings
Faulty Windows Update
Fix Skype Not Working in Windows 11
Below are some workarounds that could help you resolve the Skype not working issue in Windows 11:
1. Run Skype As An Admin
Some users in the Microsoft forum mentioned that their Skype didn’t crash again after opening it with admin rights. Thus, we suggest you try the same and check whether it fixes the issue. You can check the below-mentioned prompts to launch Skype as an admin:
1. Press the Windows key on your keyboard to open the Windows search box and type Skype in it.
2. Choose the Run as administrator option from the search results to open it with admin rights.
Note: If the Run as administrator functionality isn’t working for you, check out this guide to fix it.
3. Once Skype is opened with admin rights, check whether it’s still crashing again and again.
2. Open Skype in Compatibility Mode
The Skype program on Windows can also behave weirdly because of some compatibility issues. To fix those compatibility issues, we recommend you run Skype in compatibility mode. You can follow the below-listed steps to do the same and find the cause of this issue:
1. Open the File Explorer app on your Windows 11 PC and go to the below-listed path in it:C:Program FilesWindowsAppsMicrosoft.SkypeApp_15.92.3204.0_x86__kzf8qxf38zg5cSkype
3. Move to the Compatibility tab and tick the Run this program in compatibility mode for: checkbox.
4. Choose the Windows 8 option from the dropdown menu in the Compatibility mode section.
3. Reboot Your PC
If the above two workarounds didn’t help you fix the issue with the Skype app, then consider rebooting your Windows PC. This will fix all temporary issues with your PC that are preventing Skype from working properly. So, use the Alt + F4 shortcut and select the Restart option from the dropdown menu. Once it’s rebooted, check the issue’s status.
4. Uninstall Any Non-Microsoft Antivirus
One of the most prevalent causes of the ill-working of Skype on Windows 11 is non-Microsoft antivirus software. Having this in mind, we recommend you uninstall or temporarily disable the third-party antivirus installed on your PC, as it could be the one causing these issues. So try the same and check whether it fixes the problem with Skype.
5. Allow Skype Through the Firewall
In some cases, it’s found that Windows 11’s integrated firewall was blocking Skype from working. Due to this, it wasn’t opening or launching on the PC. To make sure it isn’t the same in your case, we suggest you pass Skype through the Windows Defender Firewall.
This will make sure that the firewall isn’t preventing Skype from working or opening on your Windows 11 PC. In case you don’t know how to do so, follow the steps mentioned below to do so:
4. Search for the Skype program in the square box and then tick both checkboxes next to it.
6. Check Your Computer for Malware
It could be possible that your Windows 11 PC has some infectious files, which are now causing these issues with the Skype app. Thus, we suggest you run a quick virus scan on your PC to find those malicious files and remove them. Follow the below steps to do so:
1. Launch the Settings app on your PC and choose the Privacy & security option from the left.
4. You need to now wait for the estimated time for the virus scan to complete and show the results.
5. If the scan finds some malicious files on your PC, follow the on-screen steps to remove them.
7. Run DISM & SFC Scans
One of the reasons for Skype not working in Windows 11 is the corrupted PC files and Windows image. Due to this, we suggest you run the DISM scan on your PC to repair the Windows image.
Once the DISM scan is completed, execute the SFC scan to fix all the corrupted files by replacing them with their cached version stored on the PC. You can run both scans by following the below steps:
1. Open the Command Prompt utility as an admin on your Windows 11 PC and run the below command in it:DISM.exe /Online /Cleanup-image /Restorehealth
2. Once the DISM scan is completed, execute the mentioned command to start the SFC scan:sfc /scannow
3. Wait for the System File Checker (SFC) scan to complete and then check the issue’s status.
8. Check the Microphone and Webcam
In order to use Skype on your Windows 11 PC, you must make sure that it’s allowed to use your system’s microphone and webcam. It could be possible that you haven’t permitted the Skype app to use your Windows 11 PC’s microphone and camera and are now causing this issue. You can check the same in Settings by following the below-listed steps:
1. Open Settings on your Windows 11 PC and choose Privacy & security from the left menu.
3. In the next window, ensure the Camera access toggle is enabled, and search for the Skype app.
4. Ensure the toggle next to the Skype app in the Let apps access your camera section is turned on.
9. Install the Media Feature Pack
If your Skype app is crashing on your Windows 11 PC, then we suggest you install the media feature pack on your Windows 11 PC. This is because its absence could also cause this issue with Skype. So try installing the media feature pack on your Windows PC:
1. Open the Settings program on your Windows 11 PC and move to the Apps section of it.
3. Search for Media Feature Pack using the search box in the box and tick the checkbox next to it.
10. Rename the Skype Data Folder
Some users mentioned that renaming the Skype Data folder easily fixed the issue for them. This created a new Skype Data folder when they opened Skype on their Windows 11 PC.
As a result, it fixed the Skype not working issue on their Windows 11 PC or computer. So, try the same and check if it fixes the issue. You can try it by following the below steps:
1. You must first start your Windows 11 PC into Safe mode with networking rights.
2. Press the Windows + R keys at the same time, type %appdata% in it, and press the Enter key.
4. Once done, rename the new folder Skype_2 or anything you want to as per your preferences.
5. After implementing the above steps, exit the Safe mode and confirm the issue’s status.
11. Reset & Repair Skype
Another possible workaround to fix all the issues with Skype’s working is resetting and repairing it. We first suggest you repair Skype and then reset it to give it a completely fresh start. You can follow the below-mentioned steps to reset and repair Skype on your Windows PC:
1. Open Settings on your Windows 11 PC and proceed to the Apps section of it from the left.
It could be possible that the Skype program on your PC has some bugs and glitches causing this issue. Considering this, we suggest you update Skype on your PC and check if the new updates fix the Skype not working issue. So, try the below steps to do so:
1. Open the Microsoft Store on your Windows 11 PC and proceed to its Library section.
3. Once the Skype app is updated, check whether it’s now opening properly now on your PC.
13. Reinstall Skype
If updating Skype doesn’t fix the issues with it, consider reinstalling it. Follow the below steps to do so:
Hopefully, the Skype not working issue is fixed now on your Windows 11 PC.
14. Reset Your Network Settings
It could be possible that your Windows 11 PC’s network settings have some issues, which is why these issues are appearing. Due to this reason, we suggest you factory reset your PC’s network configurations to the default.
You can easily reset your computer’s network settings by following the below-mentioned steps:
1. Launch Settings and search for Network reset using the search bar at the left of the display.
That’s it! Once done, confirm the Skype not working issue’s status on your Windows 11 PC.
One of the reasons for the non-working of Skype is the issues with the Windows OS. In that case, we suggest you update your Windows 11 PC and check whether there are new updates available to install. So follow the below steps to update your Windows 11 PC:
1. Launch Settings on your computer and select the Windows Update option from the left.
16. Revert Your PC to Windows 10
Some users in the Microsoft forum said that for them Skype stopped working after updating Windows 10 to Windows 11. If that’s the same case with you, we suggest you revert your Windows 11 PC to Windows 10 to eliminate those issues.
You can check the mentioned steps to know how to revert your Windows 11 PC to Windows 10:
2. In the Go back to Windows 10 prompt, select reasons for going back to the previous version.
17. Try Skype’s Web Version
Why Skype Is Not Working in Windows 11?
There could be several reasons for the non-working of Skype on Windows 11, such as malware & viruses, corrupted system files, issues with network settings, faulty Windows update, etc.
How Do I Fix Skype Crashing on Windows 11?
If the Skype app is constantly crashing on your Windows 11 PC, try opening it as an administrator. If this doesn’t help you fix the issue, consider updating or reinstalling it on your PC.
Is Skype Supported on Windows 11?
Yes, Skype works on Windows 11. Not only does it work on Windows 11, but it also works on some older versions of Windows.
You can update the Skype app on your Windows 11 computer from the native Microsoft Store.
How Do I Reset Skype on Windows 11?
You can follow the below-mentioned path to reset the Skype program on your Windows 11 PC:
Hopefully, Skype Not Working on Your Windows 11 PC Is Fixed
Skype is a great way to connect with your contacts from around the world. But some users are currently unable to do so, as their Skype app isn’t opening or constantly crashing on their Windows 11 PC.
Due to this reason, we shared some possible workarounds to fix the Skype not working issue in Windows 11. If you were facing similar issues with Skype on your Windows 11 PC, then we hope it got fixed now. If you successfully fixed it, share with us which workaround helped you do so.
While there are a lot of ways to sign into Windows 11 PCs and laptops, many users prefer to log into Windows using their account password instead of using any Windows Hello sign-in options. However, after upgrading from Windows 10 to 11, a number of users have reported that they cannot find the Password option in the settings and the Password feature is not working on their devices.
So, if you are amongst the above users who are facing the Password not working in Windows 11 issue on their PCs and laptops, you have come to the right place. In this in-depth fix guide, we have compiled some of the best fixes that you can try when you experience the Password not working issue on your Windows 11 PC or laptop. Continue reading to know more!
Fix Password Not Working in Windows 11
Now, below we have listed the top fixes for the Password not working in Windows 11 issue. While some of these solutions are sourced from various online platforms and user reports, a few of them are from personal experiences.
So, be sure to try them all out on your PC or laptop to see which one works. With that out of the way, let’s get into the fixes now, shall we?
1. Disable Windows Hello Sign-in in Windows 11
The Password not working in Windows 11 issue has been mostly experienced by users upgrading from Windows 10 or older Windows versions. So, if you are facing the said issue after the Windows 11 upgrade on your device, chances are that the Windows Hello sign-in option has been enabled on your device. In this case, the Password option disappears from Windows settings, and the options for Windows Hello sign-in, like PIN, facial recognition, and fingerprint recognition, are added.
It is a common phenomenon when you install a new Windows version on your PC or laptop, and the good news is that there is an easy fix for this. Just follow the steps below to disable Windows Hello sign-in on your Windows 11 device and fix the Password not working in Windows 11 issue:
1. Press Windows + I to launch the Settings app on your Windows 11 PC or laptop.
4. Following this action, go back to the Accounts page and open the Sign-in options page again to find the new Password option under the Ways to sign in list.
5. Close the Settings window now and restart your device.
Following the restart, you will be able to sign into your Windows 11 PC or laptop using your Microsoft account password.
2. Check If Caps Lock is Enabled and Num Lock is Disabled
Now, if you are experiencing the incorrect password error even after typing in the correct password in Windows 11, you might want to lay an eye on your keyboard. You see passwords are highly case-sensitive and if you are putting your password with Caps Lock enabled on your Windows 11 PC or laptop and your password is in lower-case or vice versa, the Password not working issue can arise. So, make sure that the Caps Lock option is disabled when you type in your password in Windows 11.
Another thing is that if you have numerical values in your Microsoft account password, make sure that the Num Lock is disabled on your device. If you are using the Numpad with Num Lock enabled, your numerical text will not register in Windows 11, in turn making your password incorrect.
3. Change or Reset Your Password in Windows 11
Another solution that you can try if you face issues with Passwords in Windows 11 is to change or reset the password. For this, follow the steps right below:
1. Use Windows + I to launch the Settings app in Windows 11.
2. Under the Accounts tab, go to the Sign-in options menu.
Note: You might have to put in your current password and/ or your fingerprint to proceed.
Following the password change, make sure to note it down somewhere secure to prevent losing it if you forget your password for your Microsoft account. If you use a password manager, update it with the new password to avoid login issues in the future.
4. Automate Windows Sign-in in Windows 11
Now, if you want to avoid the Password not working issue on your Windows 11 PC or laptop, you can set up automatic sign-in for your device. Follow the steps right below to do that right now:
1. Press Windows + R to open the Run tool in Windows 11.
2. In the text field, type in netplwiz and press Enter.
3. In the User Accounts window that opens up, uncheck the box for Users must enter a user name and passwords to use this computer option.
5. Put in your current password to confirm the change.
5. Perform a System Restore in Windows 11
Another thing you can do when you experience the Password not working in Windows 11 issue on your device is to perform a system restore. However, before you perform a system restore in Windows 11, make sure you have already created a restore point on your device. If you did not, this fix will not be applicable to you.
For those who already have a restore point created on their Windows 11 devices, follow the steps below to perform a system restore:
1. Use Windows + S to open Windows search in Windows 11.
4. Follow the on-screen instructions to successfully perform the system restore process.
Note: Your Windows 11 PC or laptop will restart multiple times during the process. So make sure to save all your files and data before performing the system restore to avoid data loss.
Following the system restore process, check whether the Password not working in Windows 11 issue has been fixed or not.
6. Create a New User Account in Windows 11
If the above methods did not work for you, you can try creating a new user account in Windows 11 to fix the Password not working issue. This solution will work if your user account is corrupted on your Windows 11 PC or laptop. So, follow the steps right below to create a new user account in Windows 11 on your PC or laptop:
1. Use Windows + I to launch the Settings app on your device.
4. In the following window, choose the I don’t have this person’s sign-in information option.
5. Now, follow the on-screen instructions to create your new user account.
6. After creating the new account, restart your Windows 11 PC or laptop.
Now, use the newly-created account to log into Windows 11 and check whether the Password not working issue has been fixed or not.
Outdated Windows versions and/ or bugs in the current Windows 11 version can cause issues such as the Password not working issue on PCs and laptops. So, if you are too running an outdated version of Windows 11 on your device, follow the steps below to check for the latest Windows updates and get them installed right away:
1. Press the Windows + I shortcut to open Windows Settings.
Note: You must be connected to an active internet network during this process.
4. Following the update process, restart your Windows 11 PC or laptop.
Why is the password not working in Windows 11?
There can be various reasons why the password is not working in Windows 11, including issues such as misconfigured settings, conflicts with other Windows features, issues with your Microsoft account, and others.
What is Windows Hello in Windows 11?
Windows Hello is a security feature in Windows 11 that supports modern ways like facial and fingerprint recognition technologies for sign-ins. It is a recommended security feature for users and provides biometric authentication support for devices with fingerprint sensors and facial recognition-supported webcams.
Why can’t I see the password option in Windows 11?
If you have Windows Hello enabled on your PC or laptop, the password option will not appear for you in the Settings app. You have to disable the Windows Hello feature in Settings to bring back the password option in Windows 11.
MTP, or Media Transfer Protocol, allows you to transfer data between a smartphone and a computer. When you connect your smartphone to any PC via USB, it automatically detects it as an MTP device and will display the list of actions that you can perform on the device.
However, sometimes, due to an issue with USB cables or bugs in the system, MTP may not work for you, so if your computer is not detecting connected mobile devices or MTP is not working, here’s how to fix it.
Fix MTP Not Working in Windows 11
There can be many reasons why MTP is not working on your device, and the below-mentioned methods will help you fix the problem. Let us start with basic troubleshooting methods and move forward to software-related fixes.
1. Reboot Your Devices
When you reboot your phone/PC, it does many things, from clearing the memory to restarting system processes, and these sometimes fix our problem. So before doing any high-skilled troubleshooting, it is recommended to reboot the device and check if the problem persists.
2. Check if You’re Using the Correct Cable
USB Cables are of two types: Charging cables, which only charge your phone while it’s connected to a PC, and USB data cable, which not only charges your phone but also allows data transfer between the PC and the mobile. When it comes to charging, you can use any USB cable you want, but to transfer files between a phone and PC, you can only do it with a USB data cable.
3. Try Using a Different Port
A computer has multiple ports for USB connection, and if your mobile device is not detected, there’s a chance that the USB port on your PC might have malfunctioned. So, we’ll recommend you connect the USB to other ports and check if the computer can detect your phone.
4. Use the Correct Settings on Your Phone
If you’ve connected your phone to the computer, and it detects the phone, but you’re unable to access the internal storage of the phone, then there’s a chance that you’re not using the correct settings on your phone for MTP.
In most Android phones, the default option for MTP is charging only, which not allows data transfer when connected to a PC. To transfer data, you should change this setting for sharing files. Here’s how you can do it on your phone.
1. Connect your phone to the computer and open the notification panel.
2. In the notification panel, tap on the notification from Android System saying USB Charging. It will open the USB Settings menu.
3. Now select the Transferring files/ Android Auto option under the Use this USB for menu, and you can transfer data between your computer and phone.
In some smartphones, this USB setting resets every time you disconnect the phone from the PC, so if your smartphone does that too, follow these steps to make Transferring files/ Android Auto the default option for USB connection.
1. Open the Settings app on your phone, and head to the Software information section.
2. Now tap on the Build number three to five times. It will ask you to enter your password if you’re using a screen lock, and once you enter the password, it will enable the Developer options on your phone.
3. Now, open the Developer options and go to the Default USB configuration menu under the Networking options.
4. Change the default configuration from Charging the phone only to Transferring files/ Android Auto, and you’re good to go.
If the MTP Drivers on your system are outdated or corrupted, MTP may not work on the system. Therefore, we recommend you update drivers on your system regularly, as the stable and latest drivers are less likely to cause an issue with the workflow of your system. Here’s how to update MTP drivers on your PC:
1. Connect your phone to the computer.
2. Open the search bar on your computer, type Device Manager, and press the enter key.
Just like outdated drivers, the OS on your device may also interrupt the working of MTP on your system. Updating the software on your device to the latest may fix driver-related issues. Also, when you use the Search automatically for drivers option while updating MTP drivers, it suggests checking for updated drivers in the Windows Update.
So if you’ve run into a software-related issue like this, it’s always an option to update to the latest version and check if the problem persists.
From the above screenshot, you can see two updates from Samsung Electronics for my mobile device, which fixed my problem of MTP not working. Therefore, if no new update is showing in the device manager for Portable devices, try checking in the Windows update section.
1. Open the Settings app on your phone, scroll down, and tap on Software updates.
2. Check for new updates, and install the available updates on your phone.
7. Run the Windows Troubleshooter
If updating the drivers and devices doesn’t solve the problem, try using the built-in Windows Troubleshooter. It is a powerful tool capable of solving networking issues like MTP. Once it identifies the problem with MTP, it will come up with one or more solutions to solve the problem. Here’s how to run the Windows Troubleshooter:
1. Open the Settings app on your PC.
8. Give Admin Permission to the Current User
If you’re using an organizational pc/ guest account on a PC, there are chances that your user account may not have all the necessary permissions required for using MTP services. Therefore, if you give admin permission to your user account, MTP may work again on your PC. Here’s how to give admin permission to the current user:
1. Open the Windows search, type CMD, and choose the Run as administrator option.
2. Write the following command, and press the enter key to run it. If the command executes successfully, the current user will get admin permission.net localgroup Administrators local service /add
9. Manually Install the MTP Driver for Mobile Devices on Your PC
1. Press Win + E to open the file manager and search for the following location.C:WindowsINF
3. Follow the instruction on the screen, complete the installation, reboot the system, and check if MTP is working on your system.
If you’re unable to find the wpdmtp file, copy it from another PC running Windows 11 and paste it into the INF folder on your PC.
10. Install MTP Porting Kit
The MTP Porting Kit is a software development kit by Microsoft that provides the necessary software components to transfer files between a phone and a computer. If none of the above solutions works, installing the MTP Porting Kit can fix your problem.
The MTP Porting Kit installs the necessary drivers for your device to communicate with the computer, and it also includes a troubleshooter that can diagnose and fix MTP-related problems.
Also, if you’re using an older operating system, there are chances that your OS doesn’t have built-in support for MTP, so to add it, you need to install the MTP Porting Kit. Here’s how to install MTP Porting Kit on your PC:
1. Download the installer for MTP Porting Kit.
2. After downloading, follow the on-screen instructions and accept some licenses and agreements to complete the installation.
3. Reboot your system and connect your phone to check if MTP is working.
11. Install the Media Feature Pack
Media Feature Pack is a package by Microsoft that adds support for media-related technologies that are not present in some versions of Windows. If you’re on Windows N or KN version, and the above steps won’t work, installing Media Feature Pack may fix the problem. The Media Feature Pack contains media-related drivers and codecs required for MTP to function on a system.
However, if you’re using a regular version, it won’t do anything as for your device, MTP support is already included. To install the Media Feature Pack, check the optional Windows updates or manually download it from Microsoft’s official website.
12. Reset the Devices
If none of the above options worked, resetting your devices might fix the problem. As we’ve already tried numerous potential fixes, and the problem persists, there’s a chance that some corrupted OS file is causing this issue. Before resetting, check if the problem is with your phone or the computer.
If the phone works fine with other computers, you need to reset the PC, but if MTP on your PC works with other phones, you need to reset the phone. However, resetting will erase all your data, and you’ll need to set up your devices from scratch. We recommend you back up all the data before resetting the devices.
1. Type Reset This PC on the Windows search bar, and press the enter key on your keyboard.
3. It will ask if you want to format all data or keep personal files. Choose the option accordingly.
4. The next screen will ask if you want a cloud download of the OS to install or install it from the local files. You can choose any, but we recommend installing from the local files as it’s faster.
5. Once you’ve selected all the settings, the process will start on your computer.
Resetting Android Phone
1. Open the Settings app, and open the General management settings.
2. Tap on reset.
3. Tap on factory data reset.
4. Scroll down and tap the Reset button. It will ask you for the password if you’re using a screen lock, and once you enter, the process will start on your phone.
13. Check for Hardware-Related Issues
If you’ve tried all the methods, even resetting the device, and MTP is still having a connection problem, it might be due to faulty hardware. In that case, check if the problem is with your PC, USB Cable, or phone. You can check that by connecting the phone to another PC and vice versa.
Also, try using different cables and check if the problem is with the line. If the faulty hardware problem is with the PC or the phone, the only option is to visit the nearest service center and get it fixes.
If MTP is not working on Windows 11, don’t panic. The steps above should help you fix the issue and transfer files between your device and computer. Also, in public forums, many users have reported that enabling and disabling flight mode have fixed this MTP problem for them, you can try that too.
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