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Your Android phone should receive all incoming calls as long as your phone is within network coverage, has an active cellular plan, and doesn’t suffer from any technical glitches. If you’re missing calls on your phone, one or more of these may be faulty. We’ll show you how to troubleshoot and fix them.

The most common reason you can’t receive calls on your phone is network signal issues. Other causes include an expired cellular plan, a blocked phone number, and more.

Table of Contents

Restart Your Android Phone

Make sure you save your unsaved work before rebooting your phone, or you risk losing your data.

    Press and hold down the

    Power

    button on your phone.

    Select

    Restart

    in the menu.

    Turn Off Airplane Mode on Your Android Phone

    Airplane mode must be disabled to receive calls on your Android phone. This is because Airplane mode keeps your phone disconnected from your cellular network.

    You can toggle off Airplane mode to resolve your issue.

      Pull down from the top of your phone’s screen.

      Select

      Airplane mode

      if the option is enabled.

      Ensure You’re in the Network Coverage Area

      Your phone must be in your carrier’s coverage area to receive incoming calls and make outgoing calls. If you’re someplace where you don’t have network signals, that’s the reason you aren’t getting calls.

      The only way to fix this issue is to move to a location where a mobile network signal is available. You can try going to your home’s terrace or a high location to see if you get a signal there. There really isn’t much you can do on your phone in this case except for going to a coverage-enabled area.

      Disable Do Not Disturb Mode on Your Android Phone

      Do Not Disturb blocks all notifications, including call alerts, on your Android phone. You must keep DND mode disabled to successfully receive incoming calls on your phone.

        Launch

        Settings

        on your Android phone.

        Turn off the

        Do Not Disturb

        toggle.

        Check if Your Cellular Plan Is Active

        In addition to fixing issues with your phone, check to see if your current cellular calling plan is active. An expired or inactive plan won’t let you make or receive calls on your phone.

        One way to check that is to contact your carrier and let them review your plan details. If your plan is due for renewal, you may want to do that to resume your incoming calls.

        You can get in touch with your carrier by visiting your carrier’s website, contacting them on social media, or calling them from another phone.

        Turn On Android’s Mobile Data

        When you experience issues receiving calls on your Android phone, it’s worth toggling on your phone’s data mode to see if that resolves the issue.

          Open

          Settings

          on your Android phone.

          Turn on the

          Mobile data

          option.

          Check if You’ve Blocked the Phone Number

          If you aren’t receiving calls from a specific phone number, you may have blocked that number on your phone. Android restricts all calls and text messages from the numbers in your block list.

          In this case, review your block list and unblock the number you want to receive calls from.

            Open the

            Phone

            app on your Android phone.

            Select the three dots in your screen’s top-right corner and choose

            Settings

            .

            Tap

            Blocked numbers

            .

              Review your blocked number list. You can unblock a number by tapping

              X

              next to that number on the list.

              Update Your Android Phone

              Android’s system bugs can sometimes cause you to not receive calls. While you can’t fix these issues yourself, you can run a software update to potentially resolve your problems.

              It’s quick, easy, and free to update an Android phone. Just make sure you’re connected to a stable Wi-Fi network when downloading the updates.

                Open

                Settings

                on your Android phone.

                  Allow your phone to check for the software updates.

                  Select

                  Download & Install Now

                  to install the updates.

                    Restart your phone.

                    Reinsert Your SIM Card Into Your Android Phone

                    One reason you aren’t receiving calls on your phone is that your SIM card isn’t properly inserted. Your phone can’t recognize your SIM card if the card is loose or improperly installed.

                    You can fix that by ejecting and reinserting the card into your phone.

                      Bring the SIM card tray out of your phone.

                      Remove the SIM card from the tray.

                      Place the SIM card properly back on the tray.

                      Push the tray back into your phone.

                      Wait for your phone to recognize your SIM card.

                      Reset Network Settings on Your Android Phone

                      Faulty or improperly configured network settings can cause your phone not to receive calls. One quick way to fix this is to reset your network settings, which erases all your custom configurations and lets you set up your networks from scratch.

                        Launch

                        Settings

                        on your Android phone.

                        Choose

                        Reset Wi-Fi, mobile & Bluetooth

                        .

                          Select your SIM card from the drop-down menu and choose

                          Reset settings

                          .

                            Restart your phone when you’ve finished resetting the settings.

                            Several Ways to Troubleshoot Android Call Issues

                            Missing out on important calls can cost you quite a bit, so you want to fix your Android device’s call-related issues as soon as possible. Using the methods outlined above, you should be able to resolve your carrier issues, SIM card problems, and other software bugs to then start making and receiving calls on your mobile device. Good luck!

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                            Android Bug Lets Apps Make Rogue Phone Calls

                            A vulnerability present in most Android devices allows apps to initiate unauthorized phone calls, disrupt ongoing calls and execute special codes that can trigger other rogue actions.

                            The flaw was found and reported to Google late last year by researchers from Berlin-based security consultancy firm Curesec, who believe it was first introduced in Android version 4.1.x, also known as Jelly Bean. The vulnerability appears to have been fixed in Android 4.4.4, released on June 19.

                            However, the latest version of Android is only available for a limited number of devices and currently accounts for a very small percentage of Android installations worldwide. Based on Google’s statistics, almost 60 percent of Android devices that connected to Google Play at the beginning of June ran versions 4.1.x, 4.2.x and 4.3 of the mobile OS. Another 13 percent ran versions 4.4, 4.4.1, 4.4.2 or 4.4.3, which are also vulnerable. Version 4.4.4 had not been released at that time.

                            Any call, any time

                            The issue allows applications without any permissions whatsoever to terminate outgoing calls or call any numbers, including premium-rate ones, without user interaction. This bypasses the Android security model, where apps without the CALL_PHONE permission should not, under normal circumstances, be able to initiate phone calls.

                            The flaw can also be exploited to execute USSD (Unstructured Supplementary Service Data), SS (Supplementary Service) or manufacturer-defined MMI (Man-Machine Interface) codes. These special codes are inputted through the dial pad, are enclosed between the * and # characters, and vary between different devices and carriers. They can be used to access various device functions or operator services.

                            “The list of USSD/SS/MMI codes is long and there are several quite powerful ones like changing the flow of phone calls (forwarding), blocking your SIM card, enabling or disabling caller anonymisation and so on,” Curesec’s CEO Marco Lux and researcher Pedro Umbelino said Friday in a blog post.

                            A different Android vulnerability discovered in 2012 allowed the execution of USSD and MMI codes by visiting a malicious page. Researchers found at the time that certain codes could have been used to reset some Samsung phones to their factory default settings, wiping all user data in the process. Another code allowed changing the card’s PIN and could have been used to lock the SIM card by inputting the wrong confirmation PUK (Personal Unblocking Key) several times.

                            Slow patch rate extends vulnerability window

                            The new vulnerability might be exploited by malware for some time to come, especially since the patching rate of Android devices is very slow and many devices never get updated to newer versions of the OS.

                            “An attacker could, for instance, trick victims into installing a tampered application and then use it to call premium-rate numbers they own or even regular ones and listen to the discussions in the range of the phone’s microphone,” said Bogdan Botezatu, a senior e-threat analyst at Bitdefender who confirmed the bug found by the Curesec researchers Monday. “The premium-rate approach looks more plausible, especially since Android does not screen premium-rate numbers for voice as it happens with text messages.”

                            The attack is not exactly silent, as users can see that a call is in progress by looking at the phone, but there are ways to make detection harder.

                            A malicious app could wait until there is no activity on the phone before initiating a call or could execute the attack only during nighttime, Lux said Monday via email. The app could also completely overlay the call screen with something else, like a game, he said.

                            The Curesec researchers have created an application that users can install to test whether their devices are vulnerable, but they have not published it to Google Play. As far as Lux knows, Google is now scanning the store for apps that attempt to exploit the vulnerability.

                            The only protection for users who don’t receive the Android 4.4.4 update would be a separate application that intercepts every outgoing call and asks them for confirmation before proceeding, Lux said.

                            Lux and his team have also identified a separate vulnerability in older Android versions, namely 2.3.3 to 2.3.6, also known as Gingerbread, that has the same effect. Those Android versions were still used by around 15 percent of Android devices as of June, according to Google’s data.

                            How To Record Phone Calls With A Mac

                            Want to record a phone call from a Mac? Maybe you’re interviewing someone for a podcast and want to record both sides of the conversation? Maybe you want to record a phone call for quality and training purposes? Whatever the purpose, there are several different ways to record a phone call from a Mac, but we’re going to go with perhaps the easiest method that is decidedly low tech but highly reliable.

                            Note we are recording a phone call from an iPhone or Android phone, or even an old dumb phone, to a Mac. This is different from recording an iPhone call on an iPhone using something like voicemail, since the captured audio file ends up on the Mac.

                            Important: Be aware there are many differing laws pertaining to recording phone calls, and it is entirely your responsibility to determine which is relevant for your situation and your location. Be sure to check your local laws before recording any phone call. Often, all parties need to consent to the call being recorded. When in doubt, get clear consent to record a phone call before doing so, or do not record the call. Failure to properly get consent for recording a phone call may land you into serious trouble, it is entirely your responsibility to determine what laws apply to you in your locality, state, and country.

                            How to Record a Phone Call from a Mac

                            You will need a Mac with a built-in microphone (or external microphone), an iPhone or Android, and a quiet place to make the phone call from.

                            From the Mac, open “QuickTime Player” and go to the “File” menu and choose “New Audio Recording”

                            Position the Mac and phone so that they are near one another

                            Mute the Mac audio output by pressing the mute button on the keyboard

                            From the iPhone (or Android), call the person or number, and get their clear unambiguous approval and consent that you are going to record the phone call

                            Place the active phone call onto speaker phone mode

                            Save the audio recording file as usual in QuickTime Player

                            This is a simple solution that isn’t particularly complex, but it’s great because it works with nearly any phone, and on nearly any Mac, as long as that Mac has a microphone, and as long as the phone has speakerphone capabilities (on iPhone you can put a call on speakerphone by pressing the speaker button, or even by starting the speakerphone call from Siri). Because of it’s simplicity, it’s also highly reliable.

                            For better audio quality of the recorded phone call, you might want to try making a VOIP call from the iPhone or Android. On iPhone you can make VOIP calls through FaceTime Audio, Skype, or even cellular network wi-fi. On Android, you can make VOIP calls through Skype, cellular wi-fi services, and various other apps too. VOIP calls usually sound better, which makes the audio recording of the phone call sound better as well.

                            The major downside to recording phone calls on a Mac with this solution is that the audio quality is not going to be as high as it could be, and any other ambient sounds could potentially get recorded as well. But most phone calls are not exactly high definition anyway, so whether or not you’d be able to tell the difference between this approach and a more professional setup is debatable. Some podcasts and reporters record phone calls this way, or by using a similar method of just capturing audio outputted from a speaker phone call, so it’s not a rare method or unique approach by any means.

                            You can also record phone calls using another audio recording app on the Mac, but recording audio with QuickTime in Mac OS is simple and fast and it’s available as a feature in many versions of the app throughout various releases of the Mac OS operating system, which makes it reliable on many different Macs.

                            Are there more high-tech solutions? Of course! You can do direct line audio capture from the iPhone with a microphone for your own voice, you could direct line capture from a phone call made from the Mac by way of an iPhone, or you could rig both ends of the call can use microphones to record their sides of the conversation which can then be pieced together in an audio editing app, or you could use fancy microphones to capture the speakerphone output as well, but each of those situations is more complex than simply using the Macs built-in microphones (on MacBook Pro, MacBook, MacBook Air, and iMac models), and the iPhone or Android built-in speakerphone feature. Another option is to record the call directly on the iPhone using the voicemail call recording trick, or various other third party apps or solutions available for iOS, but those situations wouldn’t use a Mac of course.

                            Related

                            Is The New Ubuntu Phone An Android

                            Ever since Canonical announced it was working on a Ubuntu-powered phone, the Ubuntu community has greeted the idea with enthusiasm. This initial reaction is understandable as a Ubuntu-powered phone could be the Android alternative that some Linux enthusiasts are looking for.

                            On the plus side, a Ubuntu phone wouldn’t share Android’s dependence on Java technology. Additionally, it has the potential to offer greater speed with less application overhead.

                            For many, the idea of a new platform coming into the mobile market seems exciting. However, Android and iOS have already established themselves as the two major players jockeying for control in this space. Ubuntu would have to compete with these two existing, more established players. Which begs the question: Is the Ubuntu phone unique enough to break through?

                            When Canonical first published the Ubuntu phone announcement, I was skeptical about how successful it could become. Making matters more complicated, I found out that the target for this mobile Ubuntu release wasn’t necessarily geeks only. It turns out that the Ubuntu phone project is designed to appeal to new users of smartphones as well as existing smartphone enthusiasts.

                            In my opinion, this is spreading the Ubuntu phone project too thin. Pitting the Ubuntu phone against Android and iOS is a foolish decision—not because the other mobile OSes are superior, but rather because of the challenges the Ubuntu phone faces to become relevant within non-geek circles.

                            So what are the challenges that Ubuntu must overcome?

                            First, the platform must offer familiar apps. Sure, titles like Skype will be made available. But what about the app titles we see on TV or use on our Android phones outside of the international brands?

                            The Ubuntu team has made great strides to ensure that development tools are available, but they could end up facing adoption challenges early on. I’m concerned that the existing application ecosystems within Android and iOS may make anything Ubuntu does in the mobile space too little too late.

                            The next potential issue I see is the Ubuntu phone going “head to head” with Microsoft’s Windows Phone. Earlier I mentioned that the Ubuntu phone was positioning itself to appeal to smartphone newbiews. Can Ubuntu also compete here? Will the Ubuntu phone offering phone-to-desktop technology be enough to lure Windows Phone users away from the Microsoft OS?

                            Honestly, I don’t see Canonical making any more headway than the Windows Phone has with people who simply settle for the cheapest free smartphone available. New users aren’t the marketable group where I see Ubuntu making the most headway. Instead, I think the existing Ubuntu community is going to be the easiest group of individuals to convert away from their preferred mobile OS.

                            The Ubuntu phone’s best chance for success will likely come from existing Ubuntu users who are willing to flash their existing Android handsets to run an Ubuntu image. This OS image would take existing Android handsets and turn them into fully functional Ubuntu phones relying on Android drivers.

                            I also see these early adopters as more forgiving about the lack of popular iOS and Android app titles than more casual smartphone users. Despite this pass from Ubuntu enthusiasts, unless a typical Android user’s existing library of Android apps is available on the Ubuntu phone, I think any wide scale OS switching is unlikely.

                            One plus side to the Ubuntu phone is the support for native-core applications. It’s possible the Ubuntu phone could gain enough traction with mobile app adoption and fill in anything that’s missing with Web apps. Because we’re still so early in the development cycle, app development could surprise me and become a huge success early on.

                            Another positive note is that the Ubuntu community isn’t alone with their excitement about the Ubuntu phone. All over the Web, news sources from CNN to other tech websites have expressed their opinions about how things could turn out for the Ubuntu phone. The project is gaining buzz, and that excitement is proving contagious. With all of the conflicting conclusions found in the media, one thing is for certain—the Ubuntu phone is gaining a lot of badly needed attention. And that can only mean good things for all involved in the project.

                            How To Send Spam Calls Straight To Voicemail On Android

                            It’s probably safe to say that most people don’t put much thought into the dialer app on their phones. Open it up, punch in a number and dial away — pretty straightforward, right?

                            Given the relative simplicity of the app, it’s kind of surprising to learn that Google has been quietly working on a Dialer app for a number of years now. So just what does Google think they can improve? As it turns out, Google has been trying to do eliminate a modern annoyance that virtually everyone with a phone has had to learn to live with: automated telemarketing.

                            Whether you call them robocalls, autodialers or spam calls, automated telemarketing calls have increased sharply in the past few years. According to the Federal Trade Commission, 375,000 complaints were lodged every month of 2023. Compare that to the 65,000 per month they received back in 2009, and its no surprise Google is trying to alleviate the problem.

                            What Does the Google Phone App Do?

                            Google stepped up its fight against automated telemarketing calls back in 2024. This is when the Google Phone app started warning the use of suspected robocalls by turning the screen bright red and listing the caller as “Suspected Spam Call.” Unfortunately, the call still came through, and users had to decide whether to answer or not.

                            In the updated version of the app, you won’t even be notified that the call came through at all. No ringing, no bright red screen, no notification. Almost like the call didn’t come through at all. Instead, Google Phone will filter any suspected robocalls straight to voicemail. Of course, you’ll still be able to review all the calls that come through via your call history. Additionally, if the spam caller leaves a voicemail, it will still be recorded to your voicemail bank.

                            How to Install the Google Phone App

                            The Google Phone App comes as the default dialer on the Pixel, the Nexus and Android One devices. Unfortunately, at the time of this writing, the app has not been made available to the general public. That being said, it is possible to get the Google Phone App on your device. To do so, you’ll need to become a beta tester of the app.

                            Be aware that since the updated version of the Google Phone app is still in beta, there’s a good chance there will be a few bugs that still need to be ironed out. Furthermore, the app is not compatible with all devices at this time. If you are not able to download the app due to your device being flagged as “not compatible.” you can email the Google Phone development team for support.

                            How to Turn on the Robocall Filter

                            Be aware that robocalling techniques are getting more and more sophisticated. Unfortunately, this means that the Google Phone app won’t necessarily catch every single telemarketing call that comes through. For instance, it has been reported that robocalls that utilize “neighborhood spoofing” usually get through. This is when the robocall originates from a number with the same area code as your own.

                            What to Do If You Can’t Install Google Phone

                            Unfortunately, Google Phone is not available for every Android device out there. If you find that your device is not compatible with the app, don’t fret. The inability to install Google Phone doesn’t mean that you’re destined for annoying robocalls. There are a number of apps that can stop robocalls, and many of them are free like Hiya and Mr. Number. Additionally, many of the cell phone providers in the United States offer apps specifically for phones that use their networks, so check with your carrier.

                            Finally, if you haven’t done so already, add your number to the National Do Not Call Registry. It’s free and you can do it online, so there’s really no excuse not to. It won’t stop all of the telemarketing calls, but it helps. Furthermore, you can always file a complaint with the FCC for those robocalls you can’t seem to shake.

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                            How To Make Your Android Phone Look Like A Windows Phone

                            Windows Phone is dead. It’s been a long time coming, what with Microsoft’s mobile platform being born with the fatal defect of “Not Android or iOS Syndrome.” The Windows Phone had some noble ambitions, trying to fuse itself seamlessly with the PC version of Windows, but in the end it just didn’t get enough support. However, there are some things from the Windows Phone that are worth keeping, and luckily many of them are available in one form or another on Android.

                            Here are the tools and apps that will keep a piece of that Windows Phone magic alive, long after it’s gone to the great mobile market in the sky.

                            Launcher 8 WP Style

                            The name of this app may be all over the place, but don’t let that deter you if you’re looking for a convincing tile-based interface, harkening back to the “glory” days of Windows 8. While the tile stuff didn’t really work out on desktop, it works very nicely on touchscreens, and you get all the joys of changeable tile sizes, Windows theming, and live tiles as well, which dynamically flip over to let you know when someone’s trying to contact you or when you’ve received an email.

                            SquareHome 2

                            Cortana

                            If you use voice assistants, then you’ll be aware that they largely define your mobile experience. Google Now (or Google Assistant as it’s come to be known) is Android all over, and if you want to truly get that Windows Phone experience (with the perks of Android’s customizability and Play Store, of course), you need to get Microsoft’s digital assistant, Cortana. It has much the same functionality as Google Assistant, is regularly updated, and syncs up nicely with Windows, too.

                            Here’s our guide to replacing Google Now with Cortana on Android.

                            A.I. Type Keyboard

                            A.I. Type Keyboard isn’t specifically designed to recreate the Windows Phone feel, but it has so many customization options contained in it that you can do just that. A couple of the free themes in this app are “Windows 8 Tablet Theme” or “Windows Phone 7 Theme,” which accurately mimic the dark look of the keyboards found on Windows Phone devices. If you fancy yourself as a bit of a designer, you can even customize the existing theme to your liking!

                            Microsoft Office

                            The trifecta of Microsoft Office apps – Word, Excel and PowerPoint – came to Android a couple of years ago, and it’s safe to say that they’ve been a great success. The polished look and feel of these apps makes them the very best that you can get on Android, and frankly their wealth of features puts Android’s native office suite – Docs, Sheets and Slides – to shame. A real masterclass of app design, this suite shows that even though Microsoft has bowed out of the hardware game on Android, it has a bright future on the software front.

                            Conclusion

                            With this lot, you’ll be able to pay fitting tribute to Windows Phone using your Android device. There was a lot to be said for Windows Phone, but it really didn’t cut it in the apps department, so here you get the best of both worlds. Even if you’re not that into Windows Phone (hence you’re on Android), it’s fun to tweak things, right? So do give it a go.

                            Robert Zak

                            Content Manager at Make Tech Easier. Enjoys Android, Windows, and tinkering with retro console emulation to breaking point.

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