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Some Outlook users have reported that they are unable to send or receive emails. When they try to do the same, a 0x800ccc92 Outlook error appears. In this article, we are going to resolve the following issue.

Receiving reported error (0x800ccc92) “Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: ERR (AUTH) Authentication failed.”

Resolve 0x800ccc92 Outlook error the right way

If you are seeing 0x800ccc92 in Outlook, try the following solutions.

Check your username and password

Check Server Settings

Log out from other devices

Remove and Readd your account

Repair Outlook

Reset Network Protocols

Let us talk about them in detail.

1] Check your username and password

First up, we need to make sure that your username and password are correct. You need to enter to correct username and password to log in. Once you do that, it should log you in. If it’s not doing so, there must be an error, check out the later solutions to resolve it.

2] Check Server Settings

Next up, we need to check the Server Settings as any sort of misconfiguration in it can cause trouble for you. We are going to check the settings of the server and see if there are any alterations required.

Open Outlook.

Check the following settings.

User Name: Your email address

Password: You use to log in to your webmail

Port: 993

Encryption: TLS/SSL

Secure Password Authentication (SPA): No

Port: 587

Encryption: SSL/TLS

Secure Password Authentication (SPA): No

Outgoing server authentication: Yes, same settings as your incoming server

If any of the settings are incorrect, alter them and then save the modifications. Hopefully, this will do the job for you.

3] Log out from other devices

If you logged in with the same email on other devices, then try logging out for a while and see if it helps. This is not a permanent solution as you can obviously log into multiple devices at one time, but it worked for some users, so, it may work for you as well. If this is to no avail, try the next solution.

4] Remove and Readd your account

5] Repair Outlook

You may also see the error code in question if Outlook is corrupted. We need to repair the app and see if that works. Follow the given steps to do the same.

Open Settings by Win+I or by searching it out of the Start Menu.

Under Apps & features, scroll through the list and select the Office Product you want to repair.

On the next page, select the radio button next to the Repair button and then hit Continue.

Finally, follow the on-screen instructions to repair Outlook. Hopefully, this will resolve the issue if it has occurred because of corruption in the Outlook app.

6] Reset Network

The issue can be nothing but a glitch. This glitch usually is in the network protocols. We are going to release and renew IP, reset Winsock, flush DNS and check if it works. To do that, open Command Prompt and run the following commands.

ipconfig /release ipconfig /renew ipconfig /flushdns ipconfig /registerdns netsh winsock reset

This should do the job for you.

Hopefully, you are able to resolve the issue using the solutions mentioned in this article.

Read: Fix Outlook Error 0x8004011D, The server is not available 

How do I fix 0X800CCC0E?

Outlook error 0x800CCC0E is an SMTP protocol error. It appears while sending or receiving email messages on Outlook or Outlook Express. There are various solutions that you can try to fix this problem. We would recommend you check the solutions mentioned in our article to resolve the issue.

How do I fix an error in Outlook?

Each error code that you see in Outlook has a meaning associated with it. So, it would be better if you use the error code to search for the solutions. However, if there is an issue with the Outlook app, you need to repair it. Check the fifth solution mentioned here to resolve the issue.


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Chatgpt Is At Capacity Right Now: 9 Ways To Fix The Error

AI is stealing everyone’s attention, ChatGPT, to be specific. Due to the surge in demand for the ChatGPT, users are reporting the ChatGPT at Capacity error while accessing it.

You can avoid ChatGPT at Capacity error by using a VPN, refreshing the page, trying in incognito mode, re-logging to the account and avoiding using it during peak hours.

As every cloud has a silver lining, you should not be disappointed.

This article will explore the possible ways to get over ChatGPT at Capacity error and ways to prevent it from happening in the first place.

ChatGPT is at Capacity Right Now: 9 Ways to Fix the Error

ChatGPT is at Capacity error is generally caused due to the over-flooding of the servers, which makes it unable for OpenAI to handle such a huge amount of requests concurrently.

The ChatGPT needs to rely on limited resources to handle those requests.

Therefore, OpenAI put some of the users into a queue to prevent the crashing of the servers.

This queue generally lasts for about an hour or less, as per our experience.

However, you can quickly fix the issue with a few simple steps.

1. Look For Any Possible Outages

There is a huge possibility that you will see the error message due to server outages, downtime or if under maintenance.

As we all know, users are outnumbering the server’s Capacity leading to frequent ChatGPT outages and crashes.

Therefore, it is always a good idea to confirm the server’s status before trying out the fixes on your side.

You can check the server’s status by visiting the OpenAI Status website.

Continue reading to learn how to download ChatGPT on your PC and Mobile.

2. Use the Get Notified Option

You can use the “Get notified” option to get an email notification from OpenAI that the server is ready to process your request.

Subscribing to the email notification saves you time because you won’t have to go back and forth to see if it’s available.

3. Refresh The Page

This may sound like a simple thing to do. You might also wonder whether it will help get us back on board.

To clarify, refreshing the page establishes the connection to the server from scratch.

This prioritizes the information loaded from the server rather than the outdated browser cache.

This might help you to get on the board when the new connection establishes.

You can press the following methods to refresh your page on the respective platform.

Operating SystemMethods

WindowsF5 or Ctrl+R


Android/ iPhoneSwiping down the webpage

4. Avoid Using in Peak Hours

Several people out there want to get their hands on the popular service.

Whether they are copywriters, developers, or students getting help for their homework, the ChatGPT servers experience exceptionally high demand due to a sudden surge in demand.

The ChatGPT is more populated by the users on working days (Monday to Friday), particularly during waking hours (7 am – 12 am).

You will often see this error while using within this time frame.

Therefore, if your task is not urgent and you want to avoid the error, the best option is to use ChatGPT during off hours.

You can expect error-free, consistent and fast responses when you ask the question to ChatGPT during off hours.

5. Mask Your IP Address

If you are constantly facing the ChatGPT is at Capacity issue, then your IP address might be the reason behind it.

It is reported that OpenAI imposes a cap when it detects any kind of unusual traffic from any of the IP addresses.

On top of that, OpenAI imposes FUP (Fair Usage Policy) to promote its subscription-based model, which makes its business model more sustainable.

In all of the above scenarios, those IP addresses might be unable to access ChatGPT, which results in the ‘ChatGPT at Capacity‘ Error.

It is worth noting that OpenAI’s ChatGPT is not available in some countries, including China, Iran, North Korea, Russia, Venezuela and Belarus.

You can try using of VPN (Virtual Private Network) to mask your IP address and make it accessible for you again.

You can choose from various VPN options that fit your need and budget. The best one to try out is Proton VPN.

6. Use Incognito Tab

You can also try using your web browser’s incognito mode if you constantly receive the “ChatGPT at Capacity” error when attempting to use the ChatGPT service.

This prevents your web browser from storing cookies and other data that may be causing the problem.

Read on to learn how to disable Incognito mode in Chrome.

7. Clear Site Cache

If you receive the “ChatGPT at Capacity” error when attempting to use a chat feature, the site’s cache is most likely outdated and needs to be cleared.

Follow these steps to clear the site cache from your browser:

In the drop-down menu, select Clear browsing data.

A new window will pop up; checkmark the Site data, including images and files that have been cached, cookies, and any other user information.

This will initiate the clearing cache procedure.

Read on to learn how to clear Microsoft App’s Cache.

8. Use Another Account

You can fix this problem by logging in using another account.

This account can be either a new one you create or an existing one you have not used in a while.

You can easily create another account with a different email address but the same phone number, as OpenAI allows you to open multiple accounts.

The freshly created account might not get the error message as the previous ones.

However, if the problem persists, it indicates that it is not related to your account; the chat servers are most likely experiencing a temporary outage.

9. Use ChatGPT Plus Subscription

If you are a heavy user of ChatGPT, you may have noticed the “ChatGPT at Capacity” error message popping up more frequently.

This is because the free version of ChatGPT only allows a limited number of users to be online at any given time.

ChatGPT Plus subscription removes this limit, allowing you to chat without interruption.

In addition, it has other benefits like priority customer support and early access to new features.

Therefore, if you are looking for a better ChatGPT experience, you should consider subscribing to the ChatGPT Plus plan which costs $20 monthly.

As of now, it is only available in the pilot subscription plan. But you can expect the stable version to be released soon.

You can get more info regarding the ChatGPT Plus subscription through OpenAI’s blog post.

The Bottom Line

We hope this article has helped you fix the “ChatGPT at Capacity” error.

If neither of these solutions works, you may need to look at the discord server of ChatGPT.

You can check out the best ChatGPT Alternatives to get your job done without relying on ChatGPT.

Fix Default Folders Missing In Outlook And Outlook On The Web

If you find that the Default Folders (Inbox, Sent Items, etc.) are missing in Microsoft Outlook or chúng tôi , then this post is sure to help you restore the missing folders and resolve the issue.

Default Folders missing in Outlook and Outlook on the Web

If you have noticed that some Default Outlook Folders (eg, the Inbox) are missing in the Outlook client on your Windows 11/10 PC or Outlook on the Web, you can try our recommended solutions below in no particular order and see if that helps to fix the issue.

Run Microsoft Support and Recovery Assistant tool

Create chúng tôi email alias

Repair/Reset/Reinstall Outlook client


Perform System Restore

Set up and use Mail app

Let’s take a look at the description of the process involved concerning each of the listed solutions.

Outlook folders or subfolders disappeared

Before you proceed with the solutions below, you can update Microsoft Office manually on your device. We recommend you make sure Office Automatic Updates is enabled and you turn on Receive updates for other Microsoft products in Windows Update.

1] Run Microsoft Support and Recovery Assistant tool

You can begin troubleshooting to fix the issue of some Default Folders missing in Outlook and Outlook on the Web by running the Microsoft Support and Recovery Assistant tool on your Windows 11/10 device – the command-line version of the SaRA tool is also available.

The tool can help you with Outlook if:

Try the next solution if the automated wizard wasn’t helpful.

2] Create chúng tôi email alias

This is more of a workaround than a solution. Before you try this workaround, first sign out of Outlook on the Web, and then sign back in and see if the missing default folders are restored. If not, you can create an chúng tôi email alias.

Having an email alias is very useful if you do not want to give out your main email ID to someone, and do not want to create a new Outlook email account  – but instead manage the account from your existing account. This way, you can use different email IDs for different things easily.

Read: Fix Outlook on the Web problems and issues.

3] Repair/Reset/Reinstall Outlook client

This solution requires you to Repair/Reset/Reinstall Outlook client in that order and see if that helps.

To repair Microsoft Outlook on your Windows 11/10 PC, do the following:

Open Control Panel.

Restart PC after the repair operation completes.

You can also repair Office Outlook via the Settings app on Windows 11/10. Here’s how:

Open Settings for Windows 11 or open Settings for Windows 10

Select Apps and Features.

Scroll to find your Microsoft Office installation.

On the popup dialog, choose Quick Repair or Online Repair.

If the repair operation wasn’t helpful, you can reset Outlook and see if the issue in hand is resolved. Otherwise, you can uninstall Office and then reinstall Office suite on your system.


This issue in view can occur if the PR_ATTR_HIDDEN or the PR_ATTR_SYSTEM property of the affected folder is set to True. The default value for both mentioned attributes for mailbox folders is False.

This solution requires you to change PR_ATTR_HIDDEN and PR_ATTR_SYSTEM values of the missing folder. Do the following:

Download the MFCMAPI tool.

Unzip the archive package.

Launch mfcmapi.exe.

Select Logon.

Select the Outlook profile for the affected mailbox.

Select OK.

In the left pane, navigate to the affected folder using the appropriate steps below for the type of Outlook profile you are using.

If Cached Mode, navigate to the following:

If Online Mode, navigate to the following:

Next, on the left navigation pane, locate and select the folder that appears missing in Outlook.

Now, on the right pane check the value of the PR_ATTR_HIDDEN and/or PR_ATTR_SYSTEM to determine if it is set to True.

Uncheck the Boolean option.

Close all MFCMAPI windows.

Restart Outlook.

The issue should be resolved now. If not, try the next solution.

5] Perform System Restore

Another viable solution you can try as it relates to specifically the Outlook client installed on your Windows 11/10 computer is to perform System Restore – this is assuming all default folders in Outlook were present at an earlier given time. So, it is possible your system has undergone some changes you are not aware of, or that wasn’t user-initiated; and since you do not know what might have broken the Outlook client functionality on your device, System Restore (any changes like application installs, user preferences and anything else made after the restore point will be lost) is an option you should explore.

6] Set up and use Mail app

This solution requires you to set up the Mail app and use the Mail app on your device. Alternatively, you can opt for any of the best free Email Clients for Windows 11/10 PC.

Any of these solutions should work for you!

TIP: You can configure Outlook to get WARNED before moving or deleting folders. You should also be able to open Journal folders, empty the Junk Email Folder, create a Search Folder, copy Outlook email folders to your Windows 11 or Windows 10 desktop and change default Outlook Startup folder.

Why are some of my folders not showing in Outlook? How do I restore the default folder in Outlook?

To reset or restore Outlook folder names or language, do the following:

Open Command Prompt.

Type c: and hit Enter to make sure you are on the C drive.

Next copy and paste the command cd "Program FilesMicrosoft OfficeOFFICE16" and hit Enter.

Next, type in the command outlook /resetfoldernames and hit Enter.

Restart Outlook. The folder names are now reset.

Why can’t I see my folders in Outlook Web App? How do I find a folder in Outlook that has disappeared?

How To Launch A National/International Google Ads Campaign The Right Way?

Launching a new campaign is exciting! It could mean testing a new platform, strategy, or market.

With that said, new campaigns are expensive.

They can be temperamental as they overcome learning periods.

Sometimes account managers will invest heavily, in the beginning, to bypass the learning period, meaning ROAS will be lower.

I fully empathize and sympathize with Alessandra from Milano, when she asks:

The short answer: Yes, start with one market and prove out your strategies, ROAS, and path to scale. All campaigns require at least 2-4 weeks to get ramped up. At that time, you can assess if you have a winning core strategy to apply to other markets.

Long answer: Read on!

National/International Campaigns Have Very Specific Rules of Engagement:

Accounting for market subtleties in how people search/think.

Market demand for different products/services.

Regulatory considerations.

It’s easy to fall into the trap of overcomplicating a campaign because it’s “enterprise.” What matters is that the fundamentals are sound.

The short answer: Yes, start with one market and prove out your strategies, ROAS, and path to scale.

Fundamentals: Campaign Settings, Budgets & More

A campaign succeeds or fails based on its settings. If you’re going to target more than one location in a single campaign, you invite the following pitfalls:

Budget allocation is driven by highest search volume instead of profitability.

Ad delivery could be off due to time-zones being locked in at the account level.

As a general rule, I prefer limiting campaigns to a single time-zone. This ensures ad scheduling (dayparting) is accurate, and budgets aren’t forced to accommodate too many markets.

Some brands will create an account per country (especially if an important currency isn’t available in a given country).

Depending on the brand, this is either a crucial step due to the volatile exchange rates, or an organizational choice.

On the other hand, some features (like household income and certain extensions) are only available in some countries.

Market Subtleties & Demand

Google Trends is one of my absolute favorite free keyword research tools.

It allows you to see volume and trends for keyword concepts by location over time.

A common mistake in new accounts is running proven campaigns in new markets without adjusting for how that market searches.

For example, comparing [dui lawyer] and [dui attorney] over the past 12 months, we see that each term has pockets of influence:

In B2B, these subtleties are even more important because auction prices tend to be expensive.

Take this [marketing software] vs [marketing tools] example:

Launching campaigns in different countries requires more than putting winning keywords in google translate.

Far too often, the meaning isn’t quite right and you’ll waste important marketing dollars.

Creative Choices Matter

Just because an ad rocks one market doesn’t mean it will perform in all.

I’m a big believer in leading with questions and using language that addresses the user.

While that works well in the US, it should not be applied wholesale without testing against other creative strategies.

My favorite example of cultural differences is Japan vs US take on landing page layout.

In the US, we gravitate towards cleaner design and expect the landing page to guide us to the conversion action.

In Japan, it’s ok for a page to be busier (especially if it makes room for more trust symbols).

Blindly applying either experience to the other market would fail.

Take the time to do a/b tests on creative and research design trends in the market you want to enter.

Regulatory Considerations

Digital marketing would be a lot simpler if we all lived under a single set of laws.

While different markets will have their own eligibility criteria, they are united in privacy protections. GDPR/CPPA compliance is crucial if you want to avoid the crippling violation fees.

This is especially important as the cookie depreciates and we’re increasingly reliant on email collection.

Landing page design/theory requires privacy policies to be a major component (as opposed to a throwaway footer).

Final Takeaways

Launching campaigns in new markets requires research and adaptation.

Rather than launching all markets at the same time, use the ramp-up period to do the leg work for an upcoming geo.

This way you can invest the (at least) 2-4 weeks your new campaign deserves.

Be sure your legwork includes:

Keyword research to account for different search patterns and trends.

Legal and compliance considerations per geo.

Have a question about PPC? Submit via this form or tweet me @navahf with the #AskPPC tag. See you next month!

More Resources:

Featured Image credit: Paulo Bobita

Error 0X80070057 Outlook Offline Address Book Won’t Download

If you receive the error 0x80070057 when you try to download the Offline Address Book (.oab) in Microsoft Outlook, then this post is intended to help you. In this post, we will identify the potential causes, as well as provide the most suitable solutions to successfully resolve the issue.

When you encounter this issue, you’ll receive the full error message below along the following lines;

Task [email protected] reported error (0x80070057): ‘Sorry, something went wrong. You may want to try again’

Where the [email protected] placeholder represents your SMTP mail server address.

You’ll encounter this issue because the Exchange server is configured to enable Offline Address Book download by using Public Folder distribution only.

Error 0x80070057, Outlook Offline Address Book won’t download

If the Offline Address Book won’t download in Outlook with the error code 0x80070057, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your computer.

Disable Exchange Cache Mode in Outlook client

Configure Exchange server to download OAB using web-based distribution

Create new Outlook profile

Repair Outlook PST (data) files

Run Microsoft Support and Recovery Assistant tool

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Disable Exchange Cache Mode in Outlook client

You can begin troubleshooting to fix the Offline Address Book won’t download in Outlook with the error code 0x80070057 by disabling Exchange Cache Mode in the Outlook client installed on your PC.

To disable Exchange Cache Mode in Outlook client, do the following:

Launch Outlook.

Select the Exchange or Office 365 account that you want to download the .oab for.

Under Offline Settings, uncheck the Use Cached Exchange Mode to download email to an Outlook data file option.

See if the error is fixed. If not, try the next solution.

2] Configure Exchange server to download OAB using web-based distribution

This solution requires the Exchange server administrator to make sure that OAB can be downloaded by using web-based distribution, in addition to configuring the Autodiscover service correctly for the Exchange server organization.

To check this configuration, do the following:

Note: Outlook 2013 and later versions support only OAB version 4.

Open Exchange Management console.

Choose the appropriate mailbox server.

Try the next solution if web-based distribution is already enabled but the issue persists.

This solution requires you to configure Outlook desktop client using Outlook for Web email settings. After the configuration, try downloading the Offline Outlook Address Book and see if the procedure completes without the error code in view. Otherwise try the next solution.

4] Create new Outlook profile

This solution requires you to manually create a new Outlook profile by following the instructions in the guide(s) on how to fix Microsoft Outlook crashes with Error Code 0xc0000005 or Error 0x8004010F, Outlook data file cannot be accessed.

5] Repair Outlook PST (data) files

Another viable solution you can try to fix the error in hand is to repair Outlook PST (data) files. If this task wasn’t helpful, you can reset or repair the Outlook app or you can uninstall Office (remove the OAB and OST files), reinstall Office suite and then set up & configure Outlook on your Windows 11/10 computer.

6] Run Microsoft Support and Recovery Assistant tool

This solution requires you to run the Microsoft Support and Recovery Assistant tool. Alternatively, you can use the command-line version of Microsoft SaRA tool on your Windows 11/10 computer.

The tool can help you with Outlook if:

Any of these solutions should work for you!

Related post: Error 0x8007007A when downloading Offline Address Book in Outlook

How do I force an Offline Address Book to download? Why does Outlook default to Offline Address Book?

Outlook defaults to Offline Address Book because the default configuration for an Outlook client is to use a feature called the Cached Exchange Mode. In Cached Exchange Mode, the default is to use the Offline Address Book (OAB) which normally is preferred because it is more responsive than the online version.

How To Fix The Powerpoint Can’t Save File Error

Here is a guide for you to fix PowerPoint can’t save file error on Windows 10. Multiple users have experienced an error that prevents them from saving a presentation in PowerPoint. There can be various causes due to which this error arises. One of the primary reasons can be that the file is corrupted or some content in the slides needs to be reviewed and fixed. Other reasons that may cause this error can be some bug in the Office application, the filename is in use, etc. The error messages you see could be:

An error occurred while PowerPoint was saving the file

We cant save the PPTX file because the file is Read-only

If you are also facing the same error, look no further. In this post, we are going to discuss various methods using which you can fix PowerPoint can’t save file errors. Let’s check these out!

Fix PowerPoint can’t save file

Here are the methods that you should try if you find that PowerPoint can’t save your files:

Save file to a new PowerPoint Presentation

Fix corrupted presentation file

Check if the file is opened elsewhere

Remove UserForm Name

Repair Microsoft PowerPoint

Reinstall PowerPoint application

An error occurred while PowerPoint was saving the file 1] Save file to a new PowerPoint Presentation

If you are unable to save the current PowerPoint presentation, you can try saving it as a new presentation file. First, create a blank presentation. Now, copy the slide content from the old presentation, paste it into a new presentation, and use Save As feature to save a new presentation file.

Try changing the file extensions; if PPTX is not working, save the file in PPT format and see if it fixes the error for you.

2] Fix corrupted presentation file

As we mentioned above that you might be unable to save the presentation if the file corrupted. Hence, try repairing the PowerPoint presentation and then check if the issue is gone.

You can also check for corrupted slide content, like some font, graphic, etc. In case some font is causing the issue, replace the font with standard ones.

See: Repair corrupted Excel workbook or Word files.

3] Check if the file is opened elsewhere

See if the file is opened in some other program. If yes, close all the programs using the file and then try saving the presentation in PowerPoint.

You can also try disabling Preview Pane by opening the File Explorer and going to the View tab. Some users have reported that Preview Pane causes the file to open in read-only mode.

You should know that if the file is Read-only, you will not be able to save it. You will then have to make it editable and then save it.

See: Identify which Process is holding or locking a File

4] Remove ActiveMovie Control from Microsoft Visual Basic

Now try saving your PowerPoint presentation and see if the error is gone or not.

5] Repair Microsoft PowerPoint

The next thing you can do is repair the Microsoft PowerPoint application. If there are some bugs within the app or the installation was corrupted, this will work. Follow the below steps for that:

Navigate to Apps & features tab.

Scroll down to Office 355/ Microsoft 365 program and select it.

Now, either choose Online Repair or Quick Repair option.

Finally, hit the Repair button to start repairing PowerPoint and other Office applications.

6] Reinstall PowerPoint application

If nothing works, you can start afresh by reinstalling PowerPoint. Simply uninstall Microsoft office completely and then reinstall Microsoft Office on your PC. After reinstalling, you should be able to save your presentations.

That’s it!

Related read: AutoSave not working in Office Excel, Word, or PowerPoint.

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