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Sometimes, your phone won’t play videos when trying to launch a video from Gallery or other social media platforms. If your Phone cannot play videos or keep crashing, you can fix such an issue by tweaking a couple of things on your Phone. 

Many users have reported that they are unable to play videos or edit in some cases. Moreover, such issues can occur if the video is corrupted. Or, your device bugs are hindering the media player apps from functioning properly.

Whatever the reasons, in this article, we have covered simple methods you can try on your device to fix it so that you can enjoy the video content again.

Why is My Phone Not Playing Videos

In this part, we will see the most common causes behind the videos not playing on the Phone:

The video file is corrupted, that is why you are unable to play the video.

Your device’s default media player may not support the video.

A software bug on your device can also lead to these problems.

How to Troubleshoot Videos Not Playing on Phone?

Once we know the causes behind this issue, now let’s see what we can do to fix it. Here are the quick and easy fixes you can try and use to deal with such an issue. We hope one of the fixes will work on your device.  

Force Quit the Media Player

If your video keeps crashing or not opening, the first thing you can do is force quit the app. A problem like an app crashing while trying to open a specific thing is normal if you have tons of power-consuming apps running in the background. Therefore, try force quitting the app on which you are trying to play the video.  

On Android and iPhone:

Reboot the Device

You should consider rebooting your device if you cannot fix the issue by force quitting the app. Most app crashes or not opening the content can be fixed by simple rebooting. So, you should consider rebooting the device, as it has a higher chance of resolving such an issue unless the video is itself corrupted. 

On Android:

On iPhone:

Check the Internet Connection

Internet connection is a must if you are playing videos on social media or other online video platforms. If you are watching something online, and suddenly the internet stops, your video will also stop playing. So, check your cellular data or Wi-Fi connection.

You can also toggle off and on Wi-Fi or turn off/on Router to quick fix it. Sometimes, the content you are watching online can also be disturbed if there’s a problem with the company’s server. In that case, you need to wait, have patience and let the issue be fixed.  

Check the Storage

You should also keep an eye on your device storage. If someone is transferring video on your device, due to the low storage, you may only receive the half video file, that is why you are not able to play the whole video.

Also, if the video you are trying to load is large in size, it may take a long time to load or don’t even open. If that’s the case, you need to clear some unnecessary files to make space for your new files.

Assuming that there is no problem with your device storage but you are still unable to play video, you can jump into another method. 

On Android:

On iPhone:

Update the Media Player

If you want to play the video from your Phone’s default media player, it might be broken due to bugs. That’s why it is not playing the video. So, to quickly fix it, you should update the media player.

Each manufacturer has its own default media player. So, if you want to update the Gallery of Samsung, you need to go to the Samsung store and update it. However, to update Xiaomi video player, you can update it via the Play store.

Therefore, for Android, you need to check on the play store and the device’s alternative store to look for your media player to update. 

On Android:

Open Play Store or your other device alternative store.

Search for your respective media player.

Tap on Update.

On iPhone:

Open App Store.

Search for Photos.

Tap on Update.

Use the Alternative Media Player

This is an alternative method. If your default video player is not working, you can try and download the alternatives to play the videos again. Apps like VLC media player, MX Player, KM player, etc., are popular on iOS and Android.

You can try any of these and see if it might work on your device. But, before downloading, you can try sending that video to someone near you and see if that video is working on their device.

If it’s not working for them, that means the video is corrupted. If it’s working for them, it means your device has some issue. 

Change the Video Formatting

You might have downloaded the wrong video format. That is why the video is not playing on your device. Most of the phones only support the video format such as .3gb, .mp4, .m4v, and .mov.

Therefore, before downloading the video, ensure you download it in those video formats to play without having an issue. Or, alternative video players like those mentioned above can also support different file formats, which you can test and see might fix the issue. Moreover, you can also change the video format using different online video formatting tools. 

Update the Device

Updating the device can also be considered to fix such an issue. If your device is running on the older version, you can experience such files not opening occasionally. Hence, updating to the latest version will be great for your device, as it can optimize the performance to run the latest apps and, most importantly, fix the bugs from the previous version. 

On Android:

On iPhone:

Reset the Device

If everything on your Phone is working well, but the video is not playing, it’s a good idea to try and reset the device. If any minor or major bug hinders the device from playing videos, resetting will all clear the data and resolve this issue.

So, before resetting, make sure to backup all your essential files. Also, this method can take more time than other methods as you need to re-download and add all the files. But it’s an excellent method to fix most software problems.  

On Android:

On iPhone:

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Is Your Wireless Mouse Not Working? Try These Fixes

A Wireless mouse is a little more complex than a standard mouse that plugs into the computer. Since they require a wireless connection, they’re prone to interference and USB dongle problems.

The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. 

Why is My Wireless Mouse Not Working

Most problems with wireless mice have to do with the method you use to connect them to the computer. Unfortunately, something as simple as a loosely-inserted USB dongle can keep the computer from recognizing the mouse.

Even if the connection is made, specific problems might prevent it from holding the connection. On top of that, issues with the mouse itself can keep it from working even if the wireless connection is stable. 

How to Fix Wireless Mouse not Working

Approach troubleshooting your mouse from a logical perspective to make it as simple as possible. For example, if the mouse can move on the screen, the connection is probably working, and one of the keys on the mouse might be broken. If it works in one program and not another, check program settings before troubleshooting the mouse. 

Of course, the source of the problem can always be something you don’t expect. But using a logical progression to pinpoint it can help save you some time along the way. 

Interference Issues

Certain surfaces can cause wireless signal interference. The connection between your mouse and the computer is weakened or prevented by some problem. There are a few different sources of interference to consider.

Distance is a significant source of interference. If you try to use the mouse too far from the computer, the wireless connection simply won’t happen. While some mice can operate with 30 feet between the device and the computer, that distance is often shortened by other sources of interference.

Physical barriers are another significant source of interference. Walls, metal surfaces, and other impediments can keep the signal from reaching your computer. If you have a large metal desk that you keep the computer under, that metal might be the reason why the mouse isn’t connecting to the computer.

Interference also comes from overcrowded wireless bands. Most devices, including mice, still operate on the 2.4 GHz band, even though 5 GHz and 6GHz bands are becoming increasingly popular.

Even household devices with wireless connectivity can use the 2.4 GHz band; some refrigerators connect to grocery shopping apps or Twitter, for example. The more of these devices you have, the more difficult it is for a mouse on the same band to have a clear connection.

To determine whether interference is the source of your wireless mouse woes, try to eliminate as many of them as possible. 

Place the computer on a solid flat surface with space for your mousepad. 

Turn off all other wireless devices in the area and those that work on the same band as your mouse. 

Plug the USB dongle into the computer.

Turn the computer on.

Turn the mouse on.

Attempt to use the mouse on the computer. If it’s working now when it wasn’t before, try it with different placement in your usual setup.

Unfortunately, problems with interference might require you to move your entire computing setup. There isn’t much you can do to mitigate the problem if that’s the root of your wireless mouse issues because the signal must reach the computer.

Experiment with different positioning until you find something that suits your space and still works with your mouse. If there aren’t too many wireless devices, the distance is close, and the barriers have been resolved, it’s probably another issue. 

Connection Problems

Connection problems can also come from an improperly connected dongle or mouse set incorrectly. You’d be surprised how often people forget they have to turn on their wireless mice! Check the mouse itself and the dongle that you put into the computer to make sure they’re ready to work. 

Flip your mouse over and make sure it’s switched on.

Remove the dongle from the computer.

Shut down the computer.

Plug the dongle into a working USB slot.

Restart the computer.

Try to use the mouse again.

You want to double-check that you’re seating the USB dongle firmly in the computer’s USB slot. A weak or shaky dongle can prevent your wireless mouse from working. Don’t shove it in hard, but do make sure it’s inserted before attempting to use your mouse. 

Power and Charge

Another issue that wireless mice experience is power and charge issues. Different brands use different power sources, but all wireless mice are rechargeable or run on batteries. If your battery charge is low, it might keep the mouse from working.

Don’t just grab batteries from a nearby remote and switch them into your mouse. Some devices can run on low battery power and still work even if the battery charge won’t give you the best performance in another machine. The best thing to do is replace the batteries with fresh ones to test whether that’s the issue.

If your wireless mouse is rechargeable, turn it off and place the charger in the port. Wait until it gets to 100 percent charge before you attempt to use it again.

Sometimes built-in rechargeable batteries start to lose their ability to retain a charge. If you’ve noticed that your mouse is working less and less between charges, it might be time to replace another one. At the very least, start shopping when the charge frequency gets inconvenient. 

Windows Settings Adjustments

There are two main things to concern yourself with on Windows regarding your wireless mouse. First is the driver installation and upkeep, and second, the mouse settings. A problem in either can cause your wireless mouse not to work.

Driver Installation and Upkeep

When you first connect your USB dongle to your computer and turn on your mouse, Windows should start to install the drivers. However, that isn’t always something that triggers exactly when it’s supposed to.

If you have the drivers on removable media or downloaded from the manufacturer’s website, install them. If not, follow these steps to have Windows search for a new device and drivers.

You can also scroll down to the listing for your wireless mouse in the Device Manager and search for new drivers. Out-of-date drivers can often create problems for peripheral devices.

If your mouse isn’t appearing in the Device Manager at all, it might not be connected to the computer. Every device Windows detects should be accessible there. 

Mouse Settings in Windows

You should also check your mouse settings, especially if your problem is related to erratic mouse movement. Sometimes adjusting your settings can improve its behavior or fix issues you didn’t know settings could create.

If you have misconfigured options, it might feel like your wireless mouse isn’t working right. At the very least, checking the settings gives you the peace of mind to know they’re correct. 

Computer Hardware Problems

Sometimes the problem with a wireless mouse is a computer hardware problem. I experienced this one, and it was very annoying to solve because it didn’t occur to me right away.

The motherboard on the computer I was using was never connected to the front USB ports on the computer tower. They weren’t getting any power. However, I didn’t realize that because it wasn’t a computer that I built myself. I plugged in a USB dongle and had no response from my wireless mouse or computer.

If any of your USB ports aren’t working for any reason, it can stop your wireless mouse from making the connection. Check your ports by connecting to other devices. Try different ports.

Each time, give your computer a chance to check for drivers and detect the mouse. You may find a port that works even if a few of them are damaged or disconnected. 

You can also try the wireless mouse on another computer to see whether it works or is broken. 

Common Problems with Wireless Mice Brands

Certain troubleshooting tips only apply to specific wireless mouse brands.


The best way to manage your Logitech mouse is with G Hub, the brand’s peripheral device management software. Make sure to open G Hub and check to see that the software detects the wireless mouse. If you don’t have G Hub, download it from the Logitech Website to manage your mouse. 

Make sure you’re running the latest firmware in G Hub too. In 2023, a firmware update wasn’t pushed directly to G Hub users, and they had to download it manually. Doing so fixed a variety of problems with their products. 

If the Logitech mouse you’re using has a reset button, try to use it before troubleshooting the mouse. Hold the reset button for five seconds with the mouse on before attempting to use the mouse again. 


One fix Razer recommends for wireless mice that aren’t working is cleaning the tracking sensor on the bottom of the mouse with a q-tip dampened with isopropyl alcohol. Make sure to remove the dongle from the computer and turn off the mouse before starting.

They also recommend plugging in the dongle directly to the PC and not into a USB hub. 

If you’re having a calibration issue with a Razer wireless mouse, try to reset it.

Once you’re done, the mouse should be recalibrated. This is particularly good at fixing issues that feel like a laggy connection or something similar. 


Corsair has a process you can use to reset a wireless mouse experiencing issues.

Frequently Asked Questions How Do I Reset My Wireless Mouse?

That depends on the brand. Not every wireless mouse has a reset protocol. Check your documentation or the manufacturer’s website for your specific model to see what options are available for you.

Why Aren’t Batteries Working in My Wireless Mouse?

If you’re using new batteries and it still isn’t working, check to ensure the battery area is clean and free of corrosion. Clean it off when the surface is dirty and let it dry thoroughly before inserting new batteries. If it still doesn’t work, you might have to start shopping for a new mouse. 

Can a Wireless Mouse Go Bad?

A wireless mouse will eventually stop working even if you treat it gently and don’t use it very often. The harder and more often you use it, the quicker it will reach the end of its life. 

What Is the Lifespan of a Wireless Mouse?

How To Save Snapchat Videos On Iphone And Android

Unlike most messaging apps, the process to save a video someone sent you is not as straightforward as you would expect on Snapchat. The photos and videos you share on Snapchat come with a time limit. Therefore, you have only a short window, up to 10 seconds, to view the Snap. But if you wish to extend the life of the content you send or receive, you can save the photo or video within Snapchat or your camera roll. With that said, we have detailed a few methods you can use to download Snapchat videos to your iPhone or Android phone. If that’s something you are interested in, read on to learn how you can save Snapchat videos.

Save Snapchat Videos (2023) How to Save Your Own Snapchat Videos Before Sharing Them

1. Long-press the shutter button to record a video on Snapchat and wait for the preview screen to appear. From the preview screen, tap the “Save” button at the bottom-left corner of the screen.

2. Snapchat will now store your video in the “Snaps” section of Memories within the app. To access Memories, tap the card icon next to the shutter button from the camera interface.

3. Long-press the video you saved and select “Export” from the list of options that show up at the bottom of the screen. Next, when the share sheet appears, tap the “Download” option to save the Snapchat video to your phone’s photo gallery. However, if you want to hide photos and videos from nosy friends or family members, you can set up and use the “My Eyes Only” feature in Snapchat.

How to Save Snapchat Videos from Your Own Story

1. Open your profile page by tapping the Bitmoji icon at the top-left corner of the screen. Then, press the horizontal three dots menu icon next to the “My Story” heading. When the pop-up from the bottom appears, select “Save Story”.

2. You will then see a confirmation prompt informing you that Snapchat will save the entire Story to your Memories. Tap “Yes” to confirm. This method will save all your Stories to the Memories section. You can selectively save individual stories as well.

3. If you wish to save individual stories, tap on the Story you want to save from the profile page and swipe up (or tap on the vertical three-dot menu icon at the top right corner) on the screen. Then, tap the “Save” button at the bottom left corner.

4. As mentioned earlier, you can now long-press the video saved under “Memories” and tap the “Export” button. From the share sheet, tap the “Download” button to bring the Snapchat video to your camera roll.

How to Save Snapchat Videos from Other Users (without Expiration Timer)

1. Long-press a video someone sent you and tap the “Save in Chat” option. You won’t see this option on images and videos set as “play once” before sending them. Once you save the video in chat, Snapchat will notify the recipient about it, and both of you will see the video in the conversation window.

2. Now, long-press the saved video again and select “Save to Camera Roll”. Again, Snapchat will let the other person know that you saved the video to your camera roll. The messaging app greatly values your privacy, and this feature highlights the work it has put in to safeguard your private photos and videos.

How to Save Snapchat Videos from Other Users (with Expiration Timer)

Snapchat rightfully doesn’t let users directly download videos a user has sent them. If you want to save the videos anyway, you will have to record your screen using your phone’s screen recording feature or rely on one of the best screen recording apps. We already have a detailed guide on how to record your screen on iPhone and iPad available on our website for your convenience.

Now, it’s worth mentioning that the user may get notified if you screen record their video or chat window. Hence, we would not recommend you record a video someone sent you.

Frequently Asked Questions Can you save other people’s Snap videos?

Snapchat doesn’t have a native way to download videos of other users. You can, however, ask the sender to send looping videos or choose to take a screen recording of others’ videos. If you receive looping videos, Snapchat gives you the option to save them directly to your camera roll.

Can you save Snapchat videos without them knowing?

Snapchat usually notifies the recipient if you are screen recording the video they sent you. Hence, you will have to proceed at your own risk. We do not recommend recording Snapchat videos someone has sent you to save them.

How to save a Snapchat video someone sent you?

If someone has sent you a video without an expiration timer, long-press on it and select the “Save in Chat” option to make it available in the conversation window. Then, you can long-press the video again and select the “Save to Camera Roll” option.

Can you use Airplane Mode to save Snapchat Videos secretly?

Earlier, as a workaround, you could enable Airplane mode on your iPhone or Android phone and take a screenshot of the chat window. You could also save Snaps without the sender knowing about it. However, Snapchat was quick to recognize this loophole and has since patched it. So, the answer is no. You can no longer use Airplane mode to secretly save videos or screenshot chats. Snapchat will notify the user the moment you reconnect to the internet.

Save Videos on Snapchat with Ease!

App Keeps Stopping On Android? 11 Fixes To Try

Several factors cause an application to keep stopping or crashing in Android. The problem could be corrupt cache files, poor memory management, low storage space, software bugs, device incompatibility, etc. Poor or unstable internet connection and server downtime could also trigger the “App keeps crashing” error message.

Given the diverse nature of the causative factors, you may have to try multiple troubleshooting steps to fix the problem. This tutorial covers possible ways to stabilize a crashing app on Android devices.

Table of Contents

1. Force Stop the App

An Android app might keep stopping if it cannot complete a task or operation. Most times, force-stopping and reopening the app can set things back in order. 

Long-press the app’s icon on the home page and tap App info or the info (ℹ) icon.

Tap Force Stop and select OK on the confirmation prompt.

Reopen the app and check if it runs without crashing. If the app keeps stopping, force-close the app again, force-close other applications, and reopen the app.  

2. Clear the App’s Cache and Storage Data

Over-accumulation of temporary files can also cause an app to keep crashing. Delete the app’s cache file and check if that stabilizes its performance. Otherwise, clear the app’s storage data and try again.

Select Storage & cache and tap the Clear Cache button.

Launch and use the app for a few minutes. If the problem persists, delete the app’s storage data and try again.

Return to the app’s “Storage & cache” page (see step #3 & #4) and select Clear Storage. Select OK on the confirmation prompt to proceed.

3. Update Android System Webview

A buggy version of the Android System Webview once caused apps to crash unexpectedly on Android devices. Google has since released a stable version of the system component that fixed the app crash issue.

Although Google automatically installed the stable version on affected devices, the company also recommends updating Android System Webview manually.

Check the Android System Webview page in Play Store (open Play Store and search for “Android System Webview”) and tap the Update button.

4. Update the App

An app might exhibit different forms of malfunction if it’s outdated, poorly developed, or filled with software bugs. App developers work round-the-clock to fix bugs and other issues, so update the app if there’s a new version available. 

Force-close the app and follow the steps below.

Go to the application’s detail page and expand the “Advanced” drop-down option.

Scroll to the “Store” section and select App details.

That’ll launch the Play Store app and redirect you to the app’s page.

Tap Update and reopen the app when the update is complete.

Alternatively, open Play Store, type the app’s name in the search bar, select the app, and tap the Update button. If the app isn’t available on the Play Store, download and install the latest version of the app from safe and reputable APK websites.

5. Check the App’s Permission Settings

Apps may keep crashing if it doesn’t have permission to use some crucial device components (storage, camera, microphone, location, etc.). Go through the app’s settings and ensure it has access to the necessary permissions.

Select any crucial permissions in the “Denied” section and change the access status to Allow.

Note that you don’t have to grant the app all permissions on the page. There are some permissions you should never accept. Read our compilation of 30 app permissions to avoid on Android for more details.

6. Check Your Internet Connection

Network-related problems are sometimes responsible for app instability on Android devices, especially if the app requires an uninterrupted internet connection. Or if the app is unable to establish communication with the required servers.

Try using other applications and check if they have internet access. Otherwise, put your phone in and out of airplane mode to refresh your cellular connection. If you’re using a Wi-Fi connection, restart your router and try again. Reset the router or contact your internet provider if the problem continues.

7. Restart Your Phone

Shut down your phone and power it back on if the app keeps stopping or crashing despite these troubleshooting steps. Performing a soft reset will free up your device’s RAM, terminate unneeded background apps/processes, and fix minor system errors causing apps to malfunction.

Press and hold your phone’s power or lock button and select Restart on the power menu.

When your device comes back on, open the affected app before any other app. If the app keeps stopping, contact the developer to report the problem.

8. Reinstall the App

Uninstall the app from your smartphone or tablet if it keeps freezing, stopping, or crashing. The steps to uninstall an app will vary based on the model of your smartphone and Android OS version.

Press and hold the app icon on the Home Screen or app launcher and drag the icon to the Uninstall section in the top-right corner of the screen and select OK on the confirmation prompt.

Reinstall the app from the Play Store or use its APK file and check if it works without any issues. If the app keeps stopping, restart your phone and check again.

9. Downgrade the App

If an app begins to crash after an update, that could be because the new version is incompatible with your device’s hardware or operating system. It’s also possible that the update contains some bugs. Sideload the older/stable version of the app instead. There’s no built-in technique to downgrade an app in Android. You’ll have to manually download and install the APK file of the older version.

10. Free Up Storage

Your smartphone and some apps may malfunction if it’s running low on storage space. Check your phone’s storage management interface and free up some space if it’s running low on storage. 

If your device runs the stock Android OS, use the Google Files app to remove duplicate files, old pictures, unused apps, and other large files consuming storage space. Transferring files to an external SD card is another way to free up internal storage space in Android.

11. Update or Downgrade Android

There could be a problem with your device’s operating system if all applications crash when you open them. Check your device’s update section and install any update available for your smartphone.

Downgrade your Android OS version if the app keeps crashing after an OS update.

Contact the App Developer

Your phone is up-to-date, other applications are working correctly, internet connectivity is up-and-running, there’s enough memory and storage to go round, but one particular app keeps stopping. What do you do? Contact the app developer if you’ve tried all the troubleshooting steps listed above.

Open the app’s details page in the Play Store, expand the “Developer’s contact” section, and send a report to the email address or phone number on the page. Contact Google Play Help if the affected app is a Google app.

Pc Won’t Boot To Bios? Try These Fixes

Basic Input Output System (BIOS) is the system firmware that provides runtime services for the Operating System. It performs the Power On Self Test (POST) needed to signal the system that the Operating System can be loaded. If your PC does not pass POST, it will not boot.

These days, the Unified Extensible Firmware Interface (UEFI) has largely replaced the BIOS. Most UEFI firmware platforms, however, provide support for legacy BIOS services. Thus, if somebody is referring to the BIOS in the modern system, they are most likely referring to the UEFI. In the context of this article as well, we are using the terms BIOS and UEFI interchangeably.

There are some critical settings that you need BIOS access to change. For example, changing boot drive loading priority, or your RAM XMP profiles, or enabling virtualization, etc. In this article, we address the issue of what to do if you cannot get into BIOS, and more. I hope you have a good read!

Primarily, you’d boot into your system BIOS from the startup screen. For different makes and models of your device, there are different keystrokes you can press to enter BIOS. The latest versions of Windows users also have the option to boot straight to BIOS after a system restart. Below we discuss both these methods.

If you use either Windows 10 or 11 and you can load your OS, then you can let Windows know that you’d like to restart the machine and load BIOS. Here is how you’d do it:

For Windows 11 For Windows 10

The computer will now restart and automatically take you into the BIOS screen.

If your OS is working fine, then we have an article outlining various other methods in which you can enter system BIOS. Please do give it a read.

The primary method of entering into BIOS screen is by pressing a certain keystroke immediately after booting your device. Of course, what key or key combination to press varies widely depending upon your device manufacturer. If you have no idea of what keystroke you need to use, you are not entering into BIOS by this method. Below we have listed various manufacturers and the keystroke they require to enter BIOS. Look up the manufacturer of your device in the list below and use the corresponding keystroke.

Device ManufacturerKeystroke to PressAcerF1, Ctrl + Alt + Esc (older models), F2/DeleteAsusDeleteCompaqF1 / F2 / F10 / Delete (older models), F10DellCtrl + Alt + Enter / Fn + Esc / Fn + F1 / Delete (older models), F2eMachinesF2 (older models), Tab/DeleteFujitsuF2GigabyteDeleteHPF1IntelF2LenovoCtrl + Alt + F3 / Ctrl + Alt + Ins / Fn + F1 (older models), F1/F2MSIDeleteSamsungF2SonyF1/F2/F3ToshibaF1/Esc

You might have secured your BIOS by locking it with a password. In such a case, you will not be able to enter BIOS without entering the correct password. And if you have not accessed BIOS in a long time, it is possible that you have forgotten the password! You will need to reset the password first. Here are a few methods of how you’d do it.

If you remove the CMOS battery, it will wipe out your BIOS password.

Power off your PC. Make sure you are wearing an anti-static wristband.

Open your device casing and find the CMOS battery in the motherboard.

Remove the CMOS battery and wait 10-20 seconds.

Put the battery back in, and reboot the computer.

You can also reset the BIOS jumper to reset BIOS password.

Power off your PC. Make sure you are wearing an anti-static wristband.

Open your device casing and locate the BIOS reset jumper. It is usually located near the CMOS battery and is blue in color. Refer to the device manual if you have problem locating it.

Remove the jumper. If the jumper is seated in 2 of 3 pins, move the jumped one pin over instead, Wait 20-30 seconds

Restore the jumper to its original configuration.

Reboot the computer.

Many device manufacturers will have a built-in master password in BIOS that is not available to the user. This master password can be used to bypass the user-populated BIOS password.

After using the master password, you will be able to enter BIOS screen.

Sometimes you might not be able to boot into your system because it gets stuck on the BIOS screen, or the BIOS does not load at all. There are a number of reasons why this happens, and below we will try to go through each of these in an easy-to-follow step-by-step manner. Please follow them carefully.

When an error occurs during POST, the computer will emit a series of beep sounds to let the user know the specific error that caused POST error. The beep error code will vary depending upon the motherboard manufacturer, so we recommend you refer to the user manual and head to the relevant section in this article.

One of the common problems with your computer not booting beyond the BIOS is that you have a problem with your bootable media. In such a case, keep an eye out for one of the following messages.

Invalid system disk

Boot failure

Hard disk error

NT bootloader missing

Missing operating system

A nonbootable drive containing media is listed first in the boot order

Any of the above messages or something similar indicate that you have a boot drive failure at hand.

Any of the above messages or something similar indicate that you have a boot drive failure at hand.

Check for any USB ports to see if you have accidentally left a USB drive in during boot time.

If your USB drives were clear, then go into BIOS settings to check for boot order and make sure that your bootable drive is at the top of the list.

If this does not fix your issue, then your bootable drive is probably corrupt and needs to be repaired or replaced.

A hardware conflict with one of the peripherals could cause a boot issue with your OS. To troubleshoot this problem:

Power off your PC

Disconnect all external peripherals (keyboard, mouse, monitor, printers, etc) connected to your PC.

Connect one of them at a time (starting with the monitor for obvious reasons), and power your computer back up. If you can boot into your OS, the problem is likely one of the peripherals.

Repeat steps 1-3 for every individual peripheral until your computer fails to boot again, at which point you have identified the faulty peripheral, and replace it.

If you had no success troubleshooting your boot problem, then the peripherals is probably not an issue. Please try another fix below.

A faulty power connection could also lead to your PC not booting. Please check your power outlet and UPS connections at both ends and make sure that your cables are attached firmly and properly.

Also, turn off your PC and make sure that your SMPS cables are connected properly and securely to the motherboard, CPU, graphics card, etc.

A misconfigured BIOS setting or two could also lead you to a BIOS error. To see if this is the case, restore default BIOS settings. The location of this option in your BIOS may vary depending upon your system manufacturer.

Another reason your PC is refusing to boot is that it cannot access memory. Check if you have faulty RAM sticks or if they are just not seated properly.

If all this test fails with all RAM modules, it is possible that all of your RAM sticks are faulty. However, it is more likely that the reason for boot failure is something else. Please try another fix in this list.

The fans in your device are vital for maintaining system temperature. If any fans, especially the CPU fan, has failed, then your system BIOS might refuse to boot the system. Keep an eye out for a fan failure message.

CPU is the brain of your device. No CPU equals no boot. If might be pretty silly to think that anybody would try to boot a PC without its CPU, but it’s possible that the CPU has been dislocated from its socket. To see if this is the case:

Power off the PC.

Remove the CPU.

Clean the old thermal paste and re-apply some fresh ones.

Reattach the CPU to the socket.

Turn on the power and see if the problem has been fixed.

Sometimes when you update your BIOS firmware, the newer version might not be 100% compatible with your older BIOS, which might result in your BIOS not working properly. If you have recently flashed your BIOS firmware to a newer version and your PC stopped booting thereafter, you should flash your BIOS firmware to the older working version.

On a working PC, download the version of BIOS firmware that was working and copy it to a blank USB.

Note down the exact filename and extension of the downloaded file.

Plug the USB media to your PC that needs to be flashed.

Enter BIOS upon booting and change boot order to prioritize USB booting.

At the command prompt, type in the name of the BIOS firmware file and press enter.

Press Y to confirm update.

Note:If the downloaded file is a compressed folder, you need to unzip it first. Also note if the downloaded driver files contain an instruction, in which case follow that instead.

Can’t Connect Airpods To Windows? 11 Fixes To Try

Windows 11’s recent release has brought along numerous changes and one of them has been how the OS handles Bluetooth profiles in general. This has improved the compatibility with Airpods which now allow you to use your mic and control playback using gestures right out of the box.

Sadly, the connection between the two is as finicky as ever and if you have been facing connection issues on Windows 11, then you are not alone. Here’s all you need to know about fixing the Airpods connection issues on Windows 11.

What has changed for Airpods in Windows 11?

The process of switching, however, is still in the testing phase, to say the least with glitches occurring now and then when you need to switch between profiles the most. A good example of this is how the Airpods are used and show up when making video calls on your PC. In our cases, the buds would switch to Mono Audio for mic use and simply refuse to switch back to Stereo audio. The only fix for this was to reconnect, put the buds back in the case and take them out a few seconds later, or to simply keep using Mono Audio in video calls. 

How to fix Airpods connection issues with Windows 11 or 10

1. Connect Airpods again manually

Before we get on to the fixes, we recommend you read more about how you should be reconnecting your Airpods to Windows 11 once you have paired them. As you might have noticed, Airpods now efficiently reconnect to Windows 11 whenever the case is opened, however, this is only until you connect Airpods to another device. Once connected, Airpods will no longer connect with your Windows 11 device even if you have the case open and try to connect manually.

The trick here is that you need to enter pairing mode on your Airpods and then hit ‘Connect’ in the Settings app. Hold down the Setup button at the back of your Airpods with the lid open until you see a flashing white light. This means you have entered the pairing mode and you can now hit ‘Connect’ on your PC.

You won’t have to remove and re-pair Airpods every time on your PC when reconnecting, but you will have to enter pairing mode on Airpods to reconnect. In addition to this, if you do not connect Airpods to another device, then you can simply enjoy an automatic connection when you open the Airpods lid with Bluetooth turned on, on your PC.

2. Re-pair your Airpods

To re-pair your Airpods make sure you have restarted your PC and Bluetooth is turned on, on your PC. Now open the lid of your Airpods case and hold down the ‘Setup’ button at the back until the light starts flashing ‘White’. This means you have entered the pairing mode on your Airpods and you can now use the guide below to pair them with your PC. 

Your buds should now be automatically paired and if everything worked as intended, then you should now be able to use Airpods with your Windows 11 PC without any issues. 

3. Ensure the correct output and input devices have been selected

Let’s ensure that you have the correct output-input devices selected in Windows 11 when you have your AirPods connected to your PC. This is a simple check, but if you use multiple Bluetooth and Audio output devices with your system then this could be an issue for you. 

Similarly, select ‘Airpods’ under your ‘Input’ section if you have multiple Input devices connected to your system. If not, the Airpods mic should be selected by default. 

Now launch the Start menu, search for ‘Control Panel’ and launch the same from your search results.

If Airpods were your default device in all these places then you have passed this check and continue with the guide. However, if Airpods weren’t selected as the default device, then we recommend you do the same and try using your Airpods before proceeding with the guide. 

4. Ensure that Airpods show up in Devices and printers

Despite Microsoft’s numerous efforts, somehow Devices and Printers remains the Settings page where you can properly manage all your connected devices without any issues. A common issue affecting BT devices in Windows 11 is where the devices will show up as connected in the Settings app but won’t be available on the Devices and Printers page. A restart usually fixes this issue but if your Airpods fail to show up indefinitely, then you could be facing driver or pairing issues. We recommend you use the guide below to check for Airpods. 

Launch the Start menu, search for Control Panel, and launch the same from your search results.

Now switch to the ‘Hardware’ tab and check for any conflicting driver. You should see a ‘?’ or a hazard sign beside each conflicting driver.

If you find any such issues then you will have to completely remove Airpods from your system and re-pair your device.

If however, Airpods show up without any driver conflicts then you can use the other fixes in this list to fix your issue. We recommend you try a re-pair nonetheless as it is known to fix most connection issues on Windows 11. 

5. Remove hidden entries

We now recommend you remove any hidden entries for Airpods from the Device Manager. This was a known issue in Windows 10 which still seems to exist in Windows 11. Removing hidden entries should help your OS default to the correctly installed device which should help you get everything back up and running on your system again. Use the guide below to get you started. 

Press Windows + X on your keyboard and select ‘Device Manager’. 

Select ‘Show hidden devices’. 

The selected device will now be uninstalled from your system. Repeat the steps above to remove any other greyed-out devices related to Airpods from your PC. 

As a precaution, look for other Bluetooth devices and adapters on your PC as well especially if you use external Bluetooth adapters. If you find any then repeat the steps above for any Airpods related devices installed on your PC. 

Once removed, restart your system for good measure. You can now try using/reconnecting Airpods again and they should work as intended without any issues. 

6. Remove device completely

If removing hidden entries did not work for you or if you did not find any hidden entries for Airpods, then we now recommend you completely remove and re-pair Airpods on Windows 11. Use the guide below to get you started. 

6.1 Remove from Devices and Printers

Launch the Start menu, search for Control Panel and launch the same from your search results. 

Airpods will now be removed from your device. We now recommend you remove all subsequent Airpods entries from the Device Manager using the guide below. 

6.2 Remove from Device Manager

Let’s remove Airpods from Device Manager on your system. Use the guide below to get you started. 

Press Windows + X on your keyboard and select ‘Device Manager’. 

Select ‘Show hidden devices’. 

Audio inputs and outputs

Sound, Video and Game controllers

Other devices

Xbox 360 Peripherals

Once removed we recommend you move to the next step and restart your PC. 

6.3 Restart your PC

At this point we recommend you restart your PC. This will help remove any cached drivers, refresh and restart BT services as well as clean up all the necessary data from Airpods stored on your PC. Once you have restarted your PC, you can re-pair Airpods using the guide below. 

Bluetooth exploits are quite common nowadays and apple releases multiple firmware updates for all their devices regularly as well. This means that you might be facing a driver and firmware conflict where the current firmware of your Airpods is incompatible with your older Bluetooth driver version.

8. Disable Wireless iAP service

Wireless iAP service allows you to use Voice Commands and speech recognition with Windows 11. However, this uses large amounts of bandwidth and is a known cause of connection issues on Windows 11. If you do not use Voice Commands with your PC then we highly recommend that you disable the Wireless iAP service using the guide below. 

Launch the Start menu and search for the Control Panel to get you started. 

Select ‘Airpods’ and hit Alt + Enter on your keyboard. 

Disable ‘Wireless iAP’ service by unchecking the same.

9. Disable Remote Control

Windows 11 now has native playback support for all Airpods gestures and this is great news. In our initial testing, we were able to control playback in all popular web apps for media consumption like YouTube, Twitch, Discord, and more. The controls also worked well with native apps for Spotify, Apple Music, Deezer, and more. However, these playback controls run a Remote connection service that causes connection issues on Windows 11 especially if you own Airpods (Gen 1) or Airpods (Gen 2). Use the guide below to disable these services and fix connection issues on your system. 

Note: Needless to say, you will lose out on the ability to use playback gestures with Windows 11. 

Launch the Start menu, search for ‘Control Panel’, and launch the same from your Search Results. 

Now select Airpods and hit Alt + Enter on your keyboard. 

Now uncheck the boxes for the following services. 

Remote Control

Remotely Controllable Device

We now recommend you restart your PC just to be safe and test your Airpods again. If everything went correctly, then you should no longer face connection issues with Airpods on your Windows 11 PC. 

11. Disable Telephony Service (if you want Audio Output only)

Launch the Start menu, search for ‘Control Panel’ and launch the same from your Search results. 

Uncheck the box for ‘Handsfree Telephony’. 

The audio should now automatically switch and start using the Stereo audio which should help you get high-quality audio when using Airpods. 

12. Disable Absolute Volume

If you are facing low-volume issues or intermittent connection when using Airpods, then we recommend you disable Absolute Volume for BT devices on your system. This setting helps with proper control of the volume for BT audio devices remotely on modern devices but it causes issues with certain unique devices that use different or older protocols much like the Airpods. Disabling Absolute Volume should help solve connection and volume issues on your system. Here’s how you can disable it on your system. 

Press Windows + R on your keyboard, type in the following, and hit Enter. 


Locate the following location in the registry editor. You can also copy-paste the path given below in your address bar at the top. 


Set the ‘Value data’ as ‘1’. 

Absolute Volume is now disabled on your system and we now recommend you restart your system at the earliest. You can then re-pair Airpods with Windows 11 and you should no longer face connection issues on your system.

2. Reset your Airpods

This can be inconvenient as you will have to re-pair your Airpods with every device you own however, this is a known fix for most issues that you might be having with Audio or Connection on Windows. Resetting your Airpods will allow you to start afresh and pairing them first with Windows should help get everything working as intended. Use the guide below to reset your pair and then connect it to Windows using the guide above. 

Note: Make sure you remove Airpods from your PC as a device. We recommend you use the guides in this post to remove it from the Control Panel first and then subsequently from the Device Manager (if it shows up).

Resetting Airpods is a fairly simple process, place your Airpods in the case and leave it alone for a few minutes. Now come back, open the lid and hold down the Setup button at the back of your Airpods for around 15 seconds. You should then see the light flash Amber and then white. Now close the lid, enter pairing mode and try connecting them to your Windows 11 PC as a fresh device. If everything goes correctly, you should have audio and connection working on your device. You can now use the guide above to configure your Airpods as intended.   

If you’re still facing Connection issues with Airpods then it’s time we try some troubleshooting. We first recommend you perform the checks below to ensure that everything has been set up properly on your system. 

Note: We recommend you have your Airpods connected and paired to your PC to perform these troubleshooting fixes as intended. 

Facing issues in Video calls? Here’s all you need to know

This is quite finicky and depends on your BT driver version and whether you are using Windows 11 or Windows 10. If you are using Windows 10 then Airpods will show up as two different devices, one called ‘Airpods hands-free’ and the other called ‘Airpods stereo’. If you have the latest PC compatible with Windows 11 running the same, then in most cases Airpods will now show up as one device with smart switching already enabled. However, if you have an older BT adapter or older BT drivers then it will indeed show up as two devices on your system as well. 

The trick here is to select ‘Airpods hands-free calling’ when trying to use Airpods in video conferencing apps if you have two devices. If you have one, then you re-enable the Telephony service if you had disabled it earlier. Subsequently, you will have to increase your Mic levels to get manageable audio quality on your system. We tested the following video conferencing apps with Airpods (Gen 1) and here’s how the experience went. 

We tested Google Meet first where Airpods showed up as three different devices, for both audio and video. Selecting either did absolutely nothing. The audio output and input defaulted to the right earbud and no amount of tinkering got either the input or output to switch over. 

We then tested Microsoft Teams and things were similarly disappointing. Teams does a great job of automatically switching between stereo and mono audio on its own when you speak or listen, that is until it doesn’t happen too often. The mic then simply stops working and toggling the Mute button does seem to fix this after the first or second try. In the worst cases, you will have to put the buds back in the case, wait a few seconds, and wear them again to get everything working. This doesn’t sound bad, but if you’re having to do this every 10 minutes then the Airpods aren’t simply worth using. It would be better to have a single bud that works flawlessly than having two buds that rarely work. We’re sure that this is fairly new and Microsoft is looking to improve this over time.

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