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Google’s expected IPO has attracted enormous, one-sided, positive buzz from Google fans, techies nostalgic about the boom years, and day traders hoping for quick profits. For balance, below is a list of Google’s many potential business challenges, several of which could turn Google into a penny stock.

2. Companies that grow quickly from free publicity can also fall quickly by competitor’s free publicity.

3. Switching costs and brand loyalty of search engine users are low.

4. A winner-take-all business, also known as a contest business model, is only profitable if you are the winner, as Google is today.

5. While Google is free to searchers, a price of zero, profit-lowering price-competition is still possible with a negative price.

7. A competitor could develop a better, patentable search algorithm, as some hopeful inventors claim to be working on.

8. The search engine industry may be in a temporary disequilibrium, and the long run equilibrium, dominance by Google or highly competitive industry, is unknown.

9. Microsoft and Yahoo might actually try and compete with Google.

12. There is open source competition.

13. The increasing power of programming tools, languages, and scripts reduces programming costs, which increases competition.

18. Much of Google’s future profit potential depends on brand extension to other services, such as their shopping comparison site Froogle or Gmail, which involves risks and cannibalization.

19. Being number one, Google is the number one target for search engine spammers and search engine optimizers, which reduces Google’s quality.

22. In contrast to the already discovered and easily copied low hanging fruit, the high hanging fruit of artificial intelligence may be decades away if it’s even possible, wasting Google’s research investment.

23. Everyone online, including Internet entrepreneurs, uses Google or another search engine, making search a well-known and glamorous business opportunity.

There are many good reasons to buy Google stock, but these are well covered elsewhere. The potential rewards of purchasing Google stock may justify the risk, but the risk should be evaluated, and the smartest investors my sell Google ahead of the market if risks develop. A full report analyzing the above risks with a conclusion and possible events affecting Google stock is available at chúng tôi

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How To Become A Paid Board Member

It’s a fact that in most countries there are more unpaid than paid non-executive director roles. The unpaid ones tend to be on the boards of charities, sports bodies, community groups or even state funded organisations. There are, for example, over one million non-executive directors on the boards of charities in the UK. 

The more glamorous and higher paid roles for board members will be on the boards of PLCs, financial services organisations or large private companies. The less glamorous roles – but higher risk ones – will be on the boards of start-ups who do not have the revenue to pay non-executive directors.

The road to becoming a paid non-executive director (NED) role will be challenging, as inevitably the standard sought will be higher from boards who will be able to pick and choose. Most boards are cautious and conservative, preferring experience (sometimes many years of the same experience) which, while safe, may not be the right thing to do for the organisation as it seeks innovation and fresh air in the boardroom.

However, globalisation, digitisation, cyber security, and new tech based business models will provide opportunities for a younger generation of competent non-executive directors.

With this is mind, here is a six step guide you need to take to land a paid board position.

1. Assess your own potential

This means, what have you got to offer today? What can you bring to the table in terms of skills and experience? Carrying out a SWOT on yourself would be a good first step. Enlist the help of a friend who might be more objective to help. Does this process highlight any gaps that may need to be closed such as a relevant governance qualification.

Read more: The skills you need for the boardroom

2. Position yourself in the market

A good understanding of the market you are after will help in this process. Find out what are the emerging needs on the boards in your target sectors and how you can position yourself to avail of these opportunities. Knowing how to become a paid board member is rooted in understanding how boards work, what boards require and what skills you can bring to the table.

Read more: Learn how boards work and what they require

3. Build a market profile

Update your CV and LinkedIn profile so that they are appropriate for the target sectors you are after. Most recruiters will go to your LinkedIn profile first, so make sure you have a good professional photo, that your relevant experience is concise and to the point and it contains the key search words that will bring you to the attention of a recruiter.

Read more: How to prepare your LinkedIn for board roles

4. Harvest your network

We all have networks, school, university, business school, sport, professional associations, trade bodies etc. Sit down and work out who in these networks can help you to reach your goal. Networking is about giving too, so play the long game here. Be visible, write blogs, do webinars, speak at conferences, become an influencer. Your ultimate goal will be to be the go-to person in your various networks.

Read more: How to find board roles

5. Develop a plan

Set out a step-by-step approach for what you want to achieve, and in what timeframe. Be realistic as it’s a very competitive market.

Read more: How to find a role as a non-executive board member

6. Start now, not tomorrow

The earlier you start the better. Getting a paid role will take you longer than you think.

Here’s a free eBook to help you with your journey to the boardroom.

And if you are serious about joining a board or becoming a paid non-executive director you should download the course brochure for the professional Diploma in Corporate Governance. 

How To Become A Network Security Engineer? A Simplified Guide

The following article includes a simplified guide on how to become a network security engineer

There is an ever-increasing demand for professionals in network security. According to the IT security non-profit ISC2, there is currently a workforce gap in the cybersecurity field of nearly 4.1 million workers, which would necessitate a 145 percent increase in the number of professionals (2.8 million) currently employed. Governments and businesses working to safeguard data assets face significant security risks as a result, and this highlights the need for increased cybersecurity professional education.

What are the Duties of a Network Security Engineer?

Accused of keeping up with the respectability of an association’s information, an organization security engineer consistently screens the organization for security breaks, completes mimicked assaults to recognize weaknesses, and creates security conventions to frustrate likely dangers. A network protection engineer manages infections, phishing assaults, spyware, deceptions, and other normal weaknesses.

Skills related to data security, such as installing firewalls and data encryption programs that safeguard sensitive information, are beneficial for those interested in becoming network security engineers.

Steps to Become a Network Security Engineer

Hopeful innovation experts can seek after an organization’s security engineer profession by making the accompanying strides.

Step 1: Complete a Bachelor’s Degree:

Most situations in network security expect a four-year college education, ideally in a PC-related field, like software engineering or programming. For instance, graduates of management information system (MIS) programs have the opportunity to acquire knowledge about cutting-edge technologies and other topics that will help them succeed as network security engineers. A designated degree program, like web-based unhitched males in online protection, gives an immediate establishment in network security profession preparation.

Careers in network security can also be made possible with degrees from other fields. For instance, students can learn about the differences between public, private, and nonprofit businesses and organizations by enrolling in online business administration programs. Graduates may be able to apply their general knowledge to more specialized fields thanks to the foundational business knowledge they acquire. In addition, gaining an understanding of the various organizational structures can lead to a deeper comprehension of the various types of data generated by each structure and the differences in data protection requirements.

Step 2: Achieve a Master’s Degree:

Master’s degrees may be preferred by some employers because they can better prepare graduates for leadership positions. For example, graduates of an online master’s program in software development can build adaptable abilities that can be used in a range of job routes. The skills covered include enhancing and developing programming abilities; mastering cloud and database environments; and developing user-friendly interface designs. The educational program is colossal and exceptionally particular.

Step 3: Obtain Work-Based Experience:

Past schooling, hands-on experience, and the drive to propel one’s range of abilities go quite far toward catching everyone’s eye. One method for acquiring traction as an organization security engineer is to become conversant in related PC fields, for example, information systems administration and programming dialects.

Obtaining certification in network security skills, such as the Certified Information Systems Security Professional,

Taking the initiative to remain up to date on trends affecting large amounts of data, and

The qualities and abilities that are most suitable for careers in network security are: Technical network security engineer skills include the following:

Problem-solving abilities for swiftly identifying and resolving network flaws

Analytical skills for carefully examining computer systems and networks and identifying vulnerabilities

Detail-oriented approach avoids sneaky cyberattacks

Resourcefulness or ingenuity for anticipating security risks and implementing new ways to neutralize them

Problem-solving abilities for training coworkers and leaders on threats and protection protocols

Ability to test for, track, and detect threats

Infrastructure documentation and event reporting capabilities

Knowledge of cyber laws and compliance

The U.S. Department of Work Measurements projects a 32% development rate in network security designing vocations from 2023 to 2028. development in the field is driven by a more prominent comprehension of the significance of information security amid a consistent ascent in assaults, including enormous scope information breaks, portable malware assaults, and ransomware dangers to foundations going from regions to wellbeing associations.

Concerning pay, the field of organization security by and large rewards insight with a more significant salary. The following sliding pay scale for network security engineers has been confirmed by PayScale:

Work experience of one to four years: US$74,000

Experience ranging from five to nine years: US$88,000

Experience ranging from 10 to 19 years: US$103,000

Over 20 years of involvement: US$114,000 Obtaining education and training in network security may also open doors to higher-paying positions in the field, such as chief information security officer and lead software security engineer.

How To Become A Data Strategist In 2023?


Are you fascinated by the real-world challenges that data holds? Are you excited to uncover hidden insights and transform businesses with the power of information? If yes, becoming a data strategist is your right career path. Imagine being the hero of an organization, armed with the ability to turn massive data sets into game-changing strategies. You’ll be the go-to person, unlocking secrets and guiding businesses toward unprecedented success. In this article, we will discuss how to become a data strategist!

What is Data Strategist? 

A data strategist is a skilled professional who plays a pivotal role in shaping data-driven organizational decisions. They excel at collaborating with stakeholders, gaining valuable insights into requirements and data sources, and crafting innovative data-driven solutions. As the importance of data continues to surge, companies are recognizing the indispensable value of data strategists for efficient and effective data management. With their expertise, businesses can confidently navigate the sea of data, unlocking the untapped potential for growth and success.

Source: Dataroots

Why Do You Need a Data Strategist?

Aid in data-driven decision-making. 

Identify the opportunities capable of providing maximum value from data assets.

Aid in strategic planning to reach the organization’s vision and objectives.  

Integrate data systems and technologies to minimize inefficiencies. 

Data strategist is concerned with data-related challenges such as quality, data security and scalability. 

Source: Reveal

Job Role 

The data strategist job description is as follows: 

Define the use cases for marketing data activation in the digital sector 

Understand the consumer and professional ecosystem and data model, including transactional, marketing and commerce data

Interact actively in works concerning data architecture designs and oversee their management 

Handle the project timelines

Maintain cross-functionality interaction and action across the departments 

Refine the institutional data capacity by data collection, analysis and dissemination of practices

Contribute to efficient designing of metrics 

Work on data visualization and analysis 

Utilize dashboard tools, outline processes, visualization of complex concepts, and generate business cases. 

Aid in strategic decision making 

Skills Required

Here are the skills required to become a data strategist:

Technical Skills

A Bachelor’s degree in a quantitative discipline or another related field is necessary. A Master’s degree is preferable. 

Professional working experience in domains like Information technology, digital marketing, data governance, data strategy, quantitative and qualitative research methods and statistics or data analysis.

Creative visualization using Adobe Creative Suite 

Hands-on experience on dashboarding tools or business intelligence platforms such as Tableau or Power BI, SQL Server

Should be able to obtain security clearance and submit portfolio and work samples 

Experience working on Snowflake, DOMO, Salesforce Marketing Cloud, BlueConic Customer Data Platform

Familiar with agile methodology 

Ability to develop and implement data strategies 

Soft Skills 

Ability to handle multiple assignments with exhibited attention to detail 

Client-facing and communication 

An analytical and problem-solving approach 

Communication and interpersonal skills 

Adaptable to diverse culture 

Excellent project planning and management skills 

Steps to Become A Data Strategist

he salary of a data strategist can vary depending on factors such as location, experience, and the size of the organization. The strategist’s salary in India is about INR 1,05,000 per month and about $113,957 per year in USA. Senior-level data strategists with extensive experience and expertise may command higher salaries.


The emerging role of data strategists in today’s digital landscape is gaining importance as organizations recognize the value of data-driven decision-making. Our Certified AI and ML Blackbelt Plus program provides comprehensive training in technical skills, statistics, and data strategy frameworks, empowering participants to tackle real-world challenges effectively. Our learners stand out in the job market, equipped to guide organizations towards data-driven success and a promising future. As data strategists, they play a pivotal role in driving business growth through data-powered insights and decisions.

Frequently Asked Questions

Q1. What do you need to be a data strategist?

A. Hands-on experience, technical and analytical skills, strategic thinking, decision-making abilities and business expertise are some of the key requirements to be a data strategist. 

Q2. What does a data strategist do?

A. Data strategist aids companies in achieving their goal through data analysis, interpretation, strategic handling of work and aiding in decision-making. They ease companies to leverage their data.

Q3. What is the difference between a data analyst and a data strategist?

A. Data analyst is concerned with analysis and gaining insights into data, while strategists ensure strategic data usage. Data analysis ensures tactical analysis and reporting, while strategists focus on defining data strategies, governance, collaboration and decision-making. 

Q4. How do I become a data expert?

A. Becoming a data expert requires gaining a strong foundation, pursuing quality education, developing technical skills, gaining experience and constantly seeking development and growth.


Steps To Become A Junior Ios Developer And Find A Job

This guide will teach you how to start your career in iOS development and what skills to work on. Learn where to begin and how to land a job

Application development is an excellent career for those interested in programming and computer science. It offers great career prospects and professional growth. To land a job as a junior iOS developer, you need to work on your hard and soft skills. 

In partnership with Jooble, we’ve created an ultimate guide on becoming a junior iOS developer, from essential skills to finding a job. 

 The duties often include: 

Write code for software; 

Debug and testing software; 

Maintaining the application; 

Working with apps for smartphones, tablets, and computers;

Collaboration with the team on the project. 

Such specialists work under the supervision of more experienced colleagues on various projects. One could be involved in developing games, organizational tools, fitness or delivery apps, etc. 

iOS development offers great opportunities. According to the US Bureau of Labor and Statistics, the average salary for software programmers is $110,140 per year. The job outlook is 22%, which is much higher than the average. It means that there is a growing demand for such specialists. 

Surely, every position is a bit different based on the project, employer, and tech stack. But general requirements for the junior iOS programmer are: 

Swift/Objective C development; 

Swift UI;

Apple SDK;

Knowledge of Xcode development practices; 

Experience with iOS app programming; 

Strong communication skills; 

Testing and debugging;

Attention to detail and problem-solving.

Experience with C++, RESTful web services, and version control will also benefit. 

Here is a step-by-step guide on how to aim for this career. 

The first step is learning the Swift programming language and the best practices. Also, pay attention to IDE – Xcode environment.  A developer needs to have a good understanding of mobile design and common features. For instance, one can start with Apple’s Human Interface Guidelines. 

One can learn a lot of basic information on the language, IDE, and development basics on their own. 

It is always beneficial to get a solid education to build a career. A college degree in Computer Science is an attractive choice. But if it is not available, you can enroll in other accredited courses, online programs, or boot camps. 

Choose only credible educators and opt for those programs that offer certifications after completion. This will come in handy for a resume. 

When you are done with theory, it is time to put the knowledge into action. If you are following educational courses, you’ll be doing a lot of assignments. This is the first experience you’ll get. 

But it is not the only option. The more experience in coding you have, the better it is. Here is what you can also do: 

Start working on your own small projects; 

Opt for an internship; 

Try volunteering;

Do some freelancing gigs; 

Follow step-by-step app development guides to create products. 

All of that will allow growing and practice your skills. Also, it will become your potential portfolio for your resume and job search. 

Start with creating a solid resume. Put your education and certifications there and highlight the hard and soft skills.

Also, add a portfolio or description of projects you’ve worked on. Do not use general phrases and buzzwords but focus on metrics and facts. 

A good idea is to look through the posting and find keywords recruiters use. Put them into your application. This will help to beat the ATS software that many companies use. 

Now it is time to apply for jobs. The most effective way to discover opportunities is to search online for open positions. For instance, you can use a job aggregator Jooble. It collects all the postings from various sites and resources in one place. 

So you can view all junior iOS positions available in one place. Also, you can filter them by location, salary, company, or type of employment. 

Read carefully through the requirements and adjust your application to the company. If you are writing a cover letter, highlight what you can bring to the team. 

Suppose you do not see a suitable open position. In that case, you can subscribe to updates and get notifications as soon as it appears. Also, one can upload their resume on the platform to get matched with potential employers. 

Usually, recruiters will conduct the first screen by phone. So after you’ve sent the application, expect a call that can take about 15-30 minutes. You’ll discuss general topics to assess your suitability for the team and project. 

After that, you’ll be invited for an interview. Prepare to dwell on your resume, skills, and coding experience. Make sure to ask about salary, benefits, and growth opportunities. Sometimes companies might ask a candidate to do a coding test. Be ready for such a possibility.

5 Reasons Your Business Needs A Virtual Receptionist

A virtual receptionist, also known as a live receptionist, does more than just answer calls. Virtual receptionist companies offer a variety of services that can improve your business’s ability to manage incoming calls from customers, adding a layer of professionalism to your consumer-facing communications. If you’re considering a virtual receptionist, you should be aware of the benefits one could extend to your business.

Is a virtual receptionist right for you? Here’s what you should consider.

What is a virtual receptionist?

A virtual receptionist serves the same role as an in-house receptionist, such as answering phone calls, taking messages and setting appointments. The difference is that a virtual receptionist is located at a call center facility or other remote location.

“These services allow small businesses to have a receptionist give personalized attention to small or variable call volumes without requiring the business to hire, train and manage a full-time employee, along with all the added expenses and burdens,” said Jason Junge, CEO of PointerTop.

Editor’s note: Looking for the right answering service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

5 reasons to use a virtual receptionist

Virtual receptionists and answering services can be a huge benefit to your business when you select your partner carefully.

“The main thing you should look for when implementing a virtual answering service is, does it solve your current front-desk phone problems?” said James Harper, founder of AgencyFlare. “Where many small businesses fail is they don’t truly look to see if the virtual answering service can be customized to their phone challenges and needs. You should only implement a service like this if it’s solving a problem. It shouldn’t create more work for your front desk.”

If you’re considering using a virtual receptionist for your business, here are five benefits an answering service should be able to offer you.

1. Free up internal resources

Many small business owners and their employees wear multiple hats, and manning the phone lines can take away from other important tasks. Outsourcing your calls to a virtual receptionist takes the burden of customer service off your in-house team and places the responsibility with an agent trained in boosting customer satisfaction.

2. Improve customer experience

A good virtual receptionist guarantees that your customers’ calls will be answered promptly and handled with professionalism and care. Virtual receptionists are trained customer service professionals who understand the right way to represent your brand. The right answering service can have a positive impact on overall customer experience and, ideally, boost your retention rates.

3. Offer after-hours support

When your small business closes for the day or weekend, who is there to answer your phones? With a virtual receptionist, your callers will still feel as though they are being taken care of, and their messages will be available to you when you open your doors the next morning. If your virtual receptionist can answer common questions on your behalf, your callers might even have their issues resolved then and there. Expanding your customer service hours is yet another way to boost customer satisfaction.

4. Streamline appointment schedules

Setting appointments can be a tedious process, especially if multiple staff members are handling it in multiple systems. Passing off the task to a virtual receptionist unifies the appointment-setting process and keeps every stakeholder up to date with automatic notifications and shared calendars. Some virtual receptionists can even deliver appointment reminders to reduce no-shows and last-minute cancellations.

5. Appear more professional

Maintaining a receptionist gives an appearance of prestige to your business. When a receptionist answers the phone on your behalf, it signals to customers that your business is a formal organization with a refined workflow. In other words, a virtual receptionist can reinforce your brand as a professional business with great customer service.

How does a virtual receptionist work?

Outsourcing to a virtual receptionist allows a business to manage inbound calls in a professional way without requiring in-house staff to stop what they are doing to man the phone lines. Instead, a virtual receptionist will handle inbound calls based on the needs of your business.

“The virtual answering service will answer all of your calls for you,” said Shayne Sherman, CEO of TechLoris. “You will work with the service to determine the script for the representatives to follow so that it’s pertinent to your business. Important calls will be forwarded to you, and messages and prospects will be compiled and sent to you to distribute to your sales team.”

For example, if you know certain types of calls can wait for a response, a live receptionist could be instructed to take down a message and send it along to the relevant parties to address at a later time. If you want certain types of calls to be forwarded to you immediately, a virtual receptionist can be instructed to patch them through. Some virtual receptionists can even answer common questions on your behalf, depending on the sophistication of the service you choose.

The best virtual receptionists are flexible and adaptable to your business needs. They should understand your business well enough to field incoming calls with the knowledge and professionalism to boost customer satisfaction. They should also be willing and able to pivot services as your business’s needs change.

What is the average virtual receptionist pricing?

The precise cost of a virtual receptionist depends on the service you choose and its pricing model. These are the most common pricing models:

Per-minute rate: A per-minute rate is often based on your selection of services and call volume. You’ll be charged the nominal rate based on your monthly call volume and how much time a virtual receptionist is connected with customers on your behalf.

Monthly subscription: Some answering services offer monthly subscriptions, which include a prepaid package of minutes to be used as needed. Generally, these minutes do not expire, though that depends on the terms of the agreement you sign with an individual service. Commonly, there are monthly minimums that specify how many minutes you must use to keep your account active.

Pricing tiers: Other answering services offer tiered pricing, allowing you to prepay for only the services you need. If you just want a simple automated menu to direct customer calls to in-house staff, for example, you might choose a lower tier. More sophisticated services, such as a live agent who can respond to frequently asked questions, might be available at a more expensive tier.

Rates vary by the complexity of services and your business’s expected call volume. Typical per-minute rates range from about 75 to 95 cents.

The answering service industry is known for including fees and behind-the-scenes upcharges, so you should thoroughly examine any agreement before signing. For example, some services charge for what is known as agent work time. This refers to time an agent is not actually on the phone but still performing work related to your account, and it can greatly inflate your monthly bill.

Another common upcharge is incremental billing, which is when companies round your minutes to the nearest increment. A standard increment is the nearest sixth second of a call, but some companies round up by as much as the nearest minute. Incremental billing can also significantly inflate your monthly bill, even though the nominal per-minute rate might seem inexpensive.

To avoid surprises on your bill, request a black-and-white breakdown of every fee and cost that you could incur during the life of your agreement with any answering service or virtual receptionist. A reputable company will be more than happy to provide you that information.

What features are most important in a virtual receptionist service?

The features available from a virtual receptionist depend on the individual answering service you partner with and your specific needs, but here are some of the most important features a virtual receptionist offers.           

Auto attendant: Generally simpler and less expensive than a live virtual receptionist, auto attendants and interactive voice response (IVR) trees can direct callers to the right place the first time. An auto attendant reduces the burden on your internal resources to direct call after call, as well as improving customer satisfaction by helping them resolve their inquiries quickly and easily.

Live answering: Virtual receptionists can give your customers a real person to answer the phones on your behalf, adding a layer of professionalism and personal touch to your customer service. Live receptionist services allow you to customize the greeting agents use when answering calls and to determine how agents should handle each type of call you expect to receive.

Message taking: One of the most basic virtual receptionist services is taking messages, which involves recording caller information and the reason they are calling. Messages can then be passed to the relevant parties you’ve specified.

Patching and call transfer: Virtual receptionists can patch calls directly to the relevant phone number, which you can specify in your agreement with the answering service. Transferring callers who need immediate assistance to your staff members streamlines the answering process and resolves customer inquiries more quickly. 

Appointment scheduling: Many virtual receptionists can integrate your preferred calendar application to schedule appointments on your behalf. You can specify times and locations at which your business is available for appointments, and the virtual receptionist will handle the rest, alerting you when new appointments are added to your calendar.

FAQs: Some virtual receptionists will maintain a list of answers to frequently asked questions about your business so they can help callers who just have common questions. If you provide this list to the answering service, it can reduce the call transfers or messages delivered to your in-house staff.

Response time: It’s important to understand how quickly your customers’ calls will be answered. Some virtual receptionists guarantee a call will be answered before the third ring, for example. Make sure your customers won’t be left waiting. 

Hours of availability: Many answering services offer 24/7 availability, which is important if you want to offer your customers a point of contact after business hours.

When choosing a virtual receptionist or answering service, small businesses should also ask about the organization’s internal processes, including how it hires its staff, said Shawn Breyer, owner of Atlanta House Buyers.

“Make sure that the company you are vetting trains its employees initially and ongoing,” he said. “Ask them to explain their training process in depth with examples. Most times, this individual that you are hiring is the front line for your company. They will be the first impression that your customers have of your company. Nailing this with well-trained individuals will set you up for success, while untrained people will lose you customers and money.” 

Also see how involved you can be in the evolution of how the agents answer the phones on your behalf. You should be able to be an active participant in the way they handle your account, Breyer added.

“It’s easy to think that, since you are hiring out a virtual phone service, you can wash your hands of developing and training that role,” he said. “If you want the money you spend on the virtual phone service to be an investment versus an expense, take responsibility, and spend time training and giving feedback to the person who is taking calls.”   

A virtual receptionist streamlines customer service communications

There is a wide range of reasons you might want to hire virtual receptionists. At their simplest, they offer automated menus to properly direct your customers’ calls. At the more sophisticated end, virtual receptionists answer customer questions and set appointments on behalf of your business. Ultimately, a virtual receptionist serves to streamline your customer service communications and bring an element of professionalism to your brand without costing as much as a full-time, in-house receptionist.

Virtual receptionists to consider

If you are looking for reputable virtual receptionist companies, you should certainly consider the following companies:

Best Pick for Virtual Receptionist

Specialty Answering Services: Founded in 1985, Specialty Answering Service is a call center outsourcing firm that is based in Prussia, Pennsylvania. With a team of 30 employees and a national network of freelance customer support specialists, they provide customer support and non-voice business process outsourcing.

Additional virtual receptionists to consider

According to The Manifest, other top virtual receptionists include:

Nexa: Nexa is a virtual receptionist company that is based in Phoenix. They have a team of over 440 people and focus primarily on voice services.

chúng tôi : Another virtual receptionist company is chúng tôi which is located in Palo Alto, California. Founded in 2023, Smith AI has a staff of over 100 employees. They specialize in website chat, live calls, and working with companies in industries such as law, finance, hospitality, e-commerce, healthcare, and real estate.

Ruby Receptionist: A voice services firm that is based in Portland, Oregon, Ruby Receptionists has a team of over 250 employees. They specialize in voice call support, conventional answering services and appointment management.

Back Office Betties: Founded in 2014, Back Office Betties is a virtual receptionist company that is based in Scottsdale, Arizona. They have 13 employees and specialize in providing receptionist work and voice services for small businesses and law firms.

Unity Communications: Founded in 2009, Unity Communications is a BPO company that is headquartered in Tempe, Arizona, and also has offices in offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. They mostly provide non-BPO and back-office services; they also provide IT strategy consulting, cloud consulting, and SI.

Abby Connect Receptionists: A virtual receptionist firm that is stationed in Las Vegas, Abby Connect Receptionists employs a team of 40+ employees. They specialize in helping companies in finance, law and the business services industries.

MoneyPenny: A communications outsourcing firm based in Charleston, South Carolina, MoneyPenny was founded in 2000. They have a team of 750 employees and offer a wide range of services such as switchboard, answering services and customer support.

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